Ratings based on 85 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Posted Sep 12, 2014 on Hotels.com
for Familiesby Betsyfrom Birmingham al
Good place to stayPosted Sep 5, 2014 on Hotels.com
Nice with breakfast included.
Recommendedby A verified traveler
Posted Aug 25, 2014 on Hotels.com
for Familiesby jasperjackofrom Akron, OH
A/C not workingPosted Aug 25, 2014 on Hotels.com
Our room was beautiful and clean, but our A/C was not working properly. We didn't really notice it until 10 PM and called the front desk. The young man working as the "night manager" told us to wait and he would come up and try to reset it. He didn't come up, so we called back down and he told us how to reset it ourselves. This did not work, so we called down again and we asked for another room on the same floor (since it was going on 11 PM at this time and we were all tired and wanted to go to sleep). He would not offer us another room on the same floor, but told us we would have to move up 2 floors. We asked if they would kindly upgrade us to a better room because of the inconvenience and he turned very belligerent with us. He would not stop talking and would not work with us. Finally, a lady named "Barb" helped us out and came up to check out the room and made sure that the new room was comfortable. Although the hotel was lovely, we would not stay here again because of the male night manager. He should not be in customer service. :(
Recommendedby Beachloverfrom Northeast Ohio
Perfect for a trip to Mentor Headlands BeachPosted Aug 8, 2014 on Hotels.com
This was just a quick stay for a birthday celebration. The location was great as it was just a short drive to the Mentor Headlands, and a short drive in the other location to lots of good restaurants. It was quiet and clean and the suite was larger than we expected (or even needed). Maybe a tad more expensive than I'd have preferred but overall, I'd consider doing this again.
for Familiesby Kittyfrom Mentor-Cleveland
Close to the BeachPosted Jul 16, 2014 on Hotels.com
The room and bathroom was very clean. The waffles at the free breakfast were delicious. The hotel employees were all very kind and helpful. The hotel was 2 miles from Headlands Beach where we spent most of our days, so very convenient.
for Getaway With Friendsby Bob M
Posted Jul 7, 2014 on Hotels.com
for Personal Eventby A verified traveler
First RatePosted Jul 2, 2014 on Hotels.com
Found hotel in excellent condition.....carpet, bed, and all furnishings a+. Service was good, usual Hampton free breakfast (sausage, eggs, make your own waffles, cereal, juice, etc). Large area to eat, no trouble getting a table. Several restaurants within walking distance. My room had a tub-sized shower but not an actual tub, if that's important to you. Plenty of parking.
Recommendedby Tracifrom Indiana
Nice placePosted Jun 30, 2014 on Hotels.com
We stayed for one night. The room was clean. A little too piracy for the basic accommodations in my opinion. Staff ended up being helpful, but weren't really pleasant. I'd stay there again if I couldn't find somewhere cheaper.
Recommendedby A verified traveler
Need to improve breakfastPosted Jun 30, 2014 on Hotels.com
Breakfast was poor and coffee was always cold.