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Reviews of La Quinta Inn & Suites by Wyndham Mercedes

2.5 out of 5
La Quinta Inn & Suites by Wyndham Mercedes
7007 E Expressway 83, Mercedes, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1016 reviews" "
Rating 8 - Good. 266 out of 1016 reviews" "
Rating 6 - Okay. 93 out of 1016 reviews" "
Rating 4 - Poor. 24 out of 1016 reviews" "
Rating 2 - Terrible. 32 out of 1016 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except some guest were really loud all night long so sleep was interrupted.
Stayed 1 night in Mar 2024

6/10 Okay

Liliana

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lil
Stayed 1 night in Mar 2024
Response from Baldemar GM on Mar 26, 2024
Thank you for staying with us, we appreciate your business.

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, the staff super nice, and in a very good location.
Stayed 1 night in Mar 2024
Response from Baldemar GM on Mar 25, 2024
We strive to make every stay the best they will ever have from the cleanliness of the rooms to the friendliness of the staff. We are just delighted to hear that you enjoyed your stay. Thank you.

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking hotel
Stayed 2 nights in Mar 2024
Response from Baldemar GM on Mar 25, 2024
Thank you for taking the time and giving us a review! We hope to see you again soon.

10/10 Excellent

Anyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in Mar 2024
Response from Baldemar GM on Mar 20, 2024
Thank you for taking the time and giving us a great review. Hope to see you soon again.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, cleanliness were outstanding. Our room and the bed were excellent. The breakfasts we had were very nice. We especially liked the fact that the breakfasts varied in content so not to be just the same old thing every day. We definitely will stay here again.
Stayed 3 nights in Feb 2024
Response from Baldemar GM on Mar 18, 2024
Thank you for the review, we strive to give our guests the best experience at our hotel.

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean and accessible to everyone
Stayed 1 night in Jan 2024
Response from Baldemar GM on Mar 18, 2024
Thank you for your kind words, hope to see you again soon.

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Feb 2024
Response from Baldemar GM on Feb 26, 2024
Thank you for taking the time and giving us a review. We appreciate your business.

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Baldemar GM on Feb 20, 2024
We were happy to hear that you enjoyed your stay. We strive to make everyone’s stay the best they will ever have from the cleanliness of the rooms to the friendliness of the staff. Hope to see you again soon.

10/10 Excellent

Gurdish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfortable rooms . Enjoyed my stay . Good breakfast .Will stay again .
Stayed 1 night in Feb 2024
Response from Baldemar GM on Feb 20, 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay with us. We hope your stay with us prompts you to come and see us once again.

10/10 Excellent

jose c

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and lighted at night. The only other thing is that the property is close to a major highway, a little noice , but overall it’s a good place.
Stayed 2 nights in Feb 2024
Response from Baldemar GM on Feb 20, 2024
Thank you for the great review. I would like to let you know that our staff was just thrilled to hear that you gave us such a great review. Hope to see you again soon.

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Baldemar GM on Feb 13, 2024
Thank you for the review! We hope to see you again soon.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Feb 2024
Response from Baldemar GM on Feb 12, 2024
We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and staff were beyond expectations. The only negative was other guest just slamming doors mostly at night, its understandable entering and leaving the room but we all have considerable of others.
Stayed 5 nights in Jan 2024
Response from Baldemar GM on Feb 5, 2024
It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024
Response from Baldemar GM on Feb 12, 2024
We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Baldemar GM on Jan 22, 2024
Thank you for the review. We appreciate you staying with us and hope to see you again soon.

10/10 Excellent

Karla N

Liked: Cleanliness, staff & service, property conditions & facilities
The morning staff was very friendly.
Stayed 1 night in Jan 2024
Response from Baldemar GM on Jan 16, 2024
Thank you for staying with us and for the awesome review!

8/10 Good

Miguel

Stayed 1 night in Jan 2024
Response from Baldemar GM on Feb 5, 2024
Thank you for staying with us, we appreciate your business.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Baldemar GM on Jan 9, 2024
Thanks for being our guest. We hope to see you again soon.

6/10 Okay

SHRIPAD, Katy

Stayed 2 nights in Dec 2023
Response from Baldemar GM on Jan 1, 2024
Thank you for staying at our hotel. We hope you give us another opportunity to "Wow" you on your next trip to the Rio Grande Valley.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great
Stayed 1 night in Dec 2023
Response from Baldemar GM on Jan 1, 2024
Thanks for being our guest. We hope to see you again soon.

6/10 Okay

Rosa

Traveled with family
Disliked: Staff & service, property conditions & facilities
To much noise from the outside, we can hear everything from the room next door even a sneeze. And the housekeeping staff was noisy in the morning.
Stayed 2 nights in Dec 2023
Response from Baldemar GM on Jan 1, 2024
Thank you for staying at our hotel. We hope you give us another opportunity to "Wow" you on your next trip to the Rio Grande Valley.

8/10 Good

Raul M Miron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Baldemar GM on Jan 1, 2024
Thank you for staying with us, we appreciate your business.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 21, 2023
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area

4/10 Poor

Adriana

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I paid extra to get 2 king size beds but instead I got a king and Queen bed. I tried to get another room but they were sold out. I asked why did they give me the wrong room and the front desk said they didn't know there was a king and Queen bed. They told me I couldn't get an adjustment because I booked with a third party. I had to wait until Monday to talk to manager because the manager was off. So too bad for me.
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 19, 2023
I apologize for the inconvenience, I hope you give us another opportunity to "Wow"' you.

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortably
Great location. Buffet very limited
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 18, 2023
Thank you for staying at our hotel, we hope to see you again on your next trip to the RGV.

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 18, 2023
Thank you for staying with us, we appreciate your business.

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Put kids on bottom floor of Hotel!!
Asked clerk to be placed on 3 rd floor due hotel usually has kids . Was placed on second floor and then a school group of basketball players evidently was above us. Slept very little two nights. Have stayed here several times a year. Very doubtful we will be back
Stayed 2 nights in Dec 2023
Response from Baldemar GM on Dec 18, 2023
Thank you for staying at our hotel. We hope you give us another opportunity to "Wow" you on your next trip to the Rio Grande Valley.

10/10 Excellent

Miguel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Baldemar GM on Dec 18, 2023
Thank you for staying at our hotel, we hope to see you again on your next trip to the RGV.

8/10 Good

rosemary

Liked: Property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2023
Response from Baldemar GM on Dec 7, 2023
Thanks for being our guest. We hope to see you again soon.

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 7, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley

10/10 Excellent

Betty, Canyon Lake

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly lady at the front desk !
Stayed 1 night in Dec 2023
Response from Baldemar GM on Dec 5, 2023
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area

10/10 Excellent

Neal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Nov 2023
Response from Baldemar GM on Dec 5, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Baldemar GM on Nov 30, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the desk took time and made us feel welcome.
Stayed 1 night in Nov 2023
Response from Baldemar GM on Nov 29, 2023
Thank you for being our guest, we appreciate your business.

10/10 Excellent

Frankie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
They have good breakfasts and the staff are really nice
Stayed 5 nights in Nov 2023
Response from Baldemar GM on Nov 28, 2023
Thank you for your kind words, hope to see you again on your next trip to the Rio Grande Valley.

10/10 Excellent

Botcha, weslaco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees are amazing and they treat you with great service. Definitely my choice to stay.
Stayed 1 night in Nov 2023
Response from Baldemar GM on Nov 28, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel. Instalaciones cómodas y limpias. Muy cerca de los Rio Grande Premium Outlets. Solo el desayuno un poco insípido.
Stayed 1 night in Nov 2023
Response from Baldemar GM on Nov 28, 2023
Thanks for being our guest. We hope to see you again soon.

10/10 Excellent

Smitha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with all the facilities you would need. Friendly staff and good breakfast!! Would definitely recommend it.
Stayed 2 nights in Nov 2023
Response from Baldemar GM on Nov 27, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley.

6/10 Okay

GRISELDA

Stayed 1 night in Nov 2023
Response from Baldemar GM on Nov 20, 2023
Thank you for staying with us, we appreciate your business.

10/10 Excellent

MARIO

Stayed 1 night in Nov 2023
Response from Baldemar GM on Dec 5, 2023
Thanks for being our guest. We hope to see you again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nights sleep
Stayed 2 nights in Nov 2023
Response from Baldemar GM on Nov 16, 2023
Thanks for being our guest. We hope to see you again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Baldemar GM on Nov 13, 2023
It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Emmanuel

Liked: Cleanliness, property conditions & facilities
Everything was awesome
Stayed 1 night in Nov 2023
Response from Baldemar GM on Nov 6, 2023
Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area

10/10 Excellent

Marcos Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Review of Hotel
It was sufficient and comfortable for a night's stay
Stayed 1 night in Oct 2023
Response from Baldemar GM on Nov 1, 2023
Thank you for your recent stay with us. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in the Rio Grande Valley.

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Baldemar GM on Nov 1, 2023
Thanks for being our guest. We hope to see you again soon.

10/10 Excellent

amador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Oct 2023
Response from Baldemar GM on Oct 27, 2023
Thanks for being our guest. We hope to see you again soon.

6/10 Okay

Manira

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Baldemar GM on Oct 25, 2023
Thank you for staying with us, we appreciate your business.

10/10 Excellent

Taiz

Stayed 1 night in Oct 2023
Response from Baldemar GM on Nov 13, 2023
Thanks for being our guest. We hope to see you again soon.