Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Muy buena ubicacion, hotel pequeño pero lindo

Posted Jun 30, 2015
Cons: Tener espejos mas amplios en las habitaciones
Las habitaciones son de muy buen tamaño aunque el Hotel en general es pequeño.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

nice hotel close to downtown

Posted Jun 30, 2015
Pros: location and room dimensions
Cons: some upgrade on bathroom furniture could be made
Location: close to Merida cathedral, los trompos restaurant (best pastor tacos ever) and lots of wine bars around it. really nice hotel for a weekedn getaway,
well located hotel, lots of restaurants and bars. room is clean and spacious.
4 out of 5
Recommended
for Everyone
by A verified traveler from laredo texas

Nice hotel. Staff very friendly

Posted Jun 16, 2015
This hotel has all you need for your stay. The breakfast included in the price is a plus. We were in family trip with two little ones a we have a awsome trip. Located in the historic area you can walk almost everywhere. Merida es una cuidad con gente muy amable. Grandes centros históricos que visitar. Las carreteras aledañas en perfectas condiciones. Recomiendo esta ciudad grandemente. Nuestro primer vieja a Mérida y pensamos regresar
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas TX

Boutique is only in the name.

Posted May 29, 2015
You can really tell this hotel does not belong to any chain. They need to pay attention to small details. The pillows are extremely huge and uncomfortable. They are doing some construction work next to the pool ans you cannot swim comfortably.
3 out of 5
Recommended
for Everyone
by A verified traveler

Casa Lucia perfect for exploring Merida centro

Posted May 26, 2015
Pros: The staff, the size of the room, the proximity to the main square.
Cons: Our room, number 3, needs new paint and a good cleaning. It would also be nice if there were two chairs in the room.
Location: Directly across the street is a lovely square with above average restaurants. The main square of Merida is a five minute walk from the hotel.
We enjoyed the short walk from Casa Lucia to the main square of Merida. We had been advised to experience the Friday evening ball court demonstration and the Sunday market which take place at the main square. This hotel is in a perfect location for exploring the center of Merida and its culture. The hotel is appealing from first glance. Our room was large and comfortable and clean until you look up from the bed and see large amounts of dust and cobwebs on the ceiling and hanging from the drapes. The bed was comfortable and the bathroom had a large shower with very nice toiletries. The staff at the front desk was pleasant, helpful and accommodating. The servers in the Sobrana restaurant (attached to the hotel) were attentive and friendly. I would recommend this hotel to anyone interested in exploring Merida. It is a good value in an excellent location. The square directly across from the hotel has at least two outstanding restaurants, Tratto and Recova. We found the quality of food and service at these to exceed anything closer to the main square.
4 out of 5
Recommended
for Everyone
by A verified traveler from banyuls sur Mer

Bien situé. Chambre gigantesque.

Posted May 4, 2015
Pros: Sa propreté, la proximité du centre, le parking.
Cons: Mesquineries dans le petit déjeuner inclus. Supplément pour avoir du thé au lieu du café. Fruits OU jus de fruit.
Location: Central. Tout se fait à pied à partir de l'hôtel.
Bien situé. Près du centre. Très propre. Tranquille. Piscine de rêve.
5 out of 5
Recommended
for Everyone
by A verified traveler from D.F.

Excelente

Posted May 1, 2015
Pros: Todo. La limpieza, el estado de las habitaciones, el personal amable y la ubicación.
Cons: La caja fuerte nos causó muchos problemas y solo hay dos camastros.
Location: Está frente a la plaza Santa Lucía, y a lado de la iglesia Santa Lucía, esa plaza tiene menos gente y menos bullicio que la plaza principal.
mi madre y yo estuvimos hospedadas en el hotel y fue de las mejores experiencias en hotel que hemos tenido. Desde que llegamos el personal fue muy amable, las instalaciones en excelente estado y al llegar al cuarto lo vimos super limpio, somos personas medio especiales en cuanto a las camas pero todo era increíblemente blanco y suave. El jardín, la alberca y el área de descanso eran muy bonitas y el agua de la alberca estaba limpia. Creemos que faltaban camastros solo hay dos. No hay mejor ubicación en Mérida que la de este hotel, esta frente a la Plaza de Santa Lucía, a 3 calles del parquecito principal de Mérida. Que incluya el desayuno fue excelente.
3 out of 5
Recommended
for Everyone
by A verified traveler from Québec QC

Nouvelle administration que j'rqué après qui rema

Posted Apr 19, 2015
Pros: le lieu extérieur avec piscine, tables pour manger, hamacs, ventilateurs, etc. la chambre grande et lits confortables
Cons: meilleure acueuil et disponibilité; choix plus varié pour le déjeûner continental (café); pas de frais additionnel bouteille d'eau, thé
Location: très bien situé et à proximité de tout
emplacement agréable et intéressant. changement de chambre a été suite à notre demande par internet disant ne pas l'avoir reçu de expédia! déjeûner continental bien ordinaire, unique choix de café; obligé de payer une bouteille d'eau alors que j'avais décidé de ne pas déjeûner sauf mon épouse, raison santé personnelle. obligé de demander à quelques reprises serviette, débarbouillette et serviette pr piscine; ambiance sympathique sans plus, ils ne nous ont pas incité à revenir. Politesse toutefois. Pas remis les procédures de l'établissement à notre arrivée ni les autres jours. nouvelle administration que j'ai remarqué et confirmé suite à un séjour il y a 4 ans et que nous avions fort apprécié à tous les points de vue.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Lovely spot in the heart of the city. Close to the main square. Lovely courtyard and pool. Easy to get to by car and parking is free.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great hotel

Posted Apr 5, 2015
Perfect location with an oasis of a garden great for that break between exploring the colour and sights and smells of this charming city