Ratings based on 393 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

MUY RECOMENDABLE

Posted Jan 30, 2015
Pros: la ubicación y las habitaciones
Location: Esta cerca el paseo Montejo En auto el centro esta a 15 min.
Es un hotel muy cómodo, muy bien ubicado, las instalaciones son buenas, nosotros tuvimos problema con la caja de seguridad y el aire acondicionado pero en cuanto lo reportamos nos cambiaron de habitación. El único pero que le pongo es que los precios del restaorant son muy elevados, tomando en cuenta que en la calle se come mucho mejor y más barato.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mex

Excelente hotel

Posted Jan 25, 2015
Excelente hotel con una ubicación privilegiada, muy limpio, el personal muy amable, las instalaciones en buen estado general.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ags

Perfecto

Posted Jan 21, 2015
Todos muy amables!!!! Excelente atencion, camas muy cómodas, muy buena ubicacion
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Naples Florida

Posted Jan 18, 2015
Pros: Everything....
Cons: I can't think of any way to improved on it.
Location: Location was perfect for me
I had a wonderful experience at the Fiesta Americana. This will have been my third stay at the propertyl
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kingwood, Texas

Convenient location, great shopping area!

Posted Jan 15, 2015
Pros: Everything, but mostly how well trained their staff is.
Cons: Can not really think of anything. Very pleased with our experience
Location: Location is great. Quite but busy in a sense that you have shopping right there and restaurants as well. Paseo Montejo is within walking distance.
Family of 4 with an infant. The staff was very accommodating always! Friendly and prompt. We felt as we were at home and they knew us for a long time. Everything worked in our room and the Fiesta Club is superb.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Florida

Fiesta America Merida

Posted Jan 12, 2015
Pros: All. Friendly and efficient staff.
Cons: I don't know of anything.
Location: Excellent location. Near to everything.
This is the 5th time we have stayed at this hotel and we cannot say anything but good things about the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love merida

Posted Jan 11, 2015
Pros: Location
Location: Great location to explore merida and surounding area.
We have stayed a few times now and every time it has been great. If you are flying in late it is very convenient, you can get food and drinks in the bar and 24 hour room service and a really wonderful breakfast the next morning.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Great Place to stay

Posted Jan 6, 2015
Very friendly staff close to main town an authentic Mexican feel the place where the Mexicans stay but comfort of an to hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom monterrey, Mexico

Excelente muy bien todo

Posted Jan 5, 2015
La habitacion de muy alta calidad, atencion, servicio, excelnte
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Florida

Christmas stay

Posted Dec 27, 2014
Excellent service, very friendly staff. And best of all very good food. We have stayed in this hotel several times and highly recommend it .