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Room type

Standard Room, 1 King Bed

Max Occupancy: 2 guests

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Little house

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Master suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

3.5-star hotel with 2 outdoor pools and restaurant

Location

Situated near the airport, this hotel is within 9 mi (15 km) of Estadio de Beisbol Kukulkan, Macay Museum, and Plaza Grande. Merida Cathedral and Hidalgo Park are also within 9 mi (15 km).

Hotel Features

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, massage/treatment rooms, and concierge services.

Room Amenities

All 12 rooms provide patios, minibars, and premium bedding. Other amenities available to guests include separate bathtubs and showers, in-room massages, and ceiling fans.

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Hotel Amenities

Hotel Amenities

Hacienda Santa Cruz features 2 outdoor swimming pools. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This Merida hotel also offers gift shops/newsstands, concierge services, and laundry facilities. Complimentary self parking is available on site.

Hacienda Santa Cruz has designated areas for smoking.

  • Free self parking
  • Free WiFi
  • Restaurant
  • Number of outdoor pools - 2
  • Bar/lounge
  • Free reception
  • Conference center
  • Breakfast available (surcharge)
  • Spa treatment room(s)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Gift shops or newsstand
  • Television in lobby
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Number of floors - 1
  • Total number of rooms - 12
  • Year Built 1640
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pools
  • Cribs/infant beds (complimentary)
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Patio
  • Minibar
  • Premium bedding
  • Separate bathtub and shower
  • Free cribs/infant beds
  • Daily housekeeping
  • In-room massage available
  • Hair dryer
  • Desk
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Private bathroom
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Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

La Creole - Overlooking the pool and garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

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Nearby Things to Do

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 1 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 107.804 and MXN 143.739 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

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