Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA, USA

Great location between Montejo and Plaza Grande

Posted Jul 1, 2014
Cons: Old-fashioned large wooden chair (the only one) in our room is uncomfortable.
Stayed there in June 2014 for 8 days. Great central location is an excellent starting point for walking the Paseo de Montejo and for reaching the Plaza Grande (the large town square). The staff of this intimate hotel are very cordial and helpful, and we especially liked Roberto of the front desk. On Saturdays the square in front of the hotel turns into a festival with enthusiastic folkloric performances. Many places to have meals within a block or several. I'd stay there again and recommend it as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with character in nice location

Posted May 28, 2014
Pros: The hotel has an open atrium with lots of sunshine and plants. Rooms are comfortable and tastefully furnished. Restaurant serves a good breakfast.
Location: You can stroll up the stylish Passeo de Montejo or down Calle 60 to the main plaza and the cathedral. Lots of restaurants to choose from.
We stayed here with our daughter and her husband for two nights while we explored the city and the ruins at Uxmal. Even after Tulum, Coba, and Chichen Itza, the Uxmal site is worth the trip. Since we arrived on a Sunday, we had the opportunity to dance in the main plaza to a Latin band as part of the weekly festival.
5 out of 5
Recommended
for Couples
by Joan and Richard from Chicago

Great location, charming hotel

Posted May 3, 2014 on Hotels.com
Exactly the kind of place we were hoping for, great location on the border of the historic district and paseo de montejo, with a verdant courtyard and large air conditioned rooms.
5 out of 5
Recommended
for Getaway With Friends
by Kathie from Massachusetts

Picture perfect

Posted May 2, 2014 on Hotels.com
I can't recommend this hotel highly enough. Located only a short walk from the Plaza Grande, the hotel was in a perfect location for seeing all the sites. The staff were wonderful --friendly and helpful, making us truly feel like guests, not customers. We will definitely go back to this hotel.
5 out of 5
Recommended
for Business Travelers
by Katie from Medford, MA

Posted May 1, 2014 on Hotels.com
I had a great time and loved the place!
5 out of 5
Recommended
by Alice from Boston

Home away from home

Posted Apr 29, 2014 on Hotels.com
Hotel Casa San Angel is quiet, clean, atmospheric, colorful (see website photos), conveniently located, well-managed and friendly. Step off the main street into your own private paradise, complete with charming restaurant, balconies, hidden gardens and parrots Solaia and Cello. It's the place I'll book on all future trips to Merida.
5 out of 5
Recommended
for Families
by Meurig from Cornwall UK

Staff who actually want you to enjoy the stay

Posted Apr 23, 2014 on Hotels.com
The front of house staff were exceptionally helpful in lending me a computer, not being disturbed by the unannounced arrival of my son, in giving information and in being friendly. The interior courtyard is very attractive as is the surrounding area, a sort of secluded continuation of Paseo de Montejo, something not obvious from the map. The room was clean and comfortable and gave a good view onto some trees, in which I saw a pair of hooded orioles. In the other direction from Paseo, the Cathedral is only about 10 minutes walk.
5 out of 5
Recommended
for Everyone
by A verified traveler

colonial elegance

Posted Apr 20, 2014
The staff was very attentive. Resident parrots and cats add charm to this hotel.
5 out of 5
Recommended
for Couples
by J from Massachusetts

casa san angel, merida mexico

Posted Mar 25, 2014
Pros: great service and staff
Cons: pool
Location: centrally located. easy walk to downtown area. the hotel is in a quiet section but close enough to get everywhere.
This small hotel is lovely. very quiet, in a great part of town. It is within easy walking distance to the central area. the only draw back is the pool. it is very small and there is really no where to lay out ( no lounge chairs). However other than that this is a great place to stay. The staff is wonderful and very helpful. they arranged reservations, made tour plans for us. There is a restaurant in the hotel that was very good. There are 12 rooms and no children which makes for a peaceful stay. There is plenty of places to visit within a ten minute walk. Merida is a very safe and friendly city. We would highly recommend this place.
5 out of 5
Recommended
for Everyone
by Jan from San Diego, CA

Gorgeous! This hotel is beautiful & enchanting.

Posted Mar 4, 2014
Pros: This hotel was extremely quiet. The staff was very helpful. We even had a hammock in our room. I would definitely stay here again. It was magical.
Cons: The only negative of this hotel is it is a little too far from the center of town to walk,but we were able to take very inexpensive taxis & buses.
Location: We visited Xumal & Mayapan ruins. In town we explored the large colorful market and beautiful buildings around the town square.
The two story open air lobby is full of beautiful plants. The walls are painted with colorful murals of animals and plants.