Ratings based on 169 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Orlando

Gobernador

Posted Jan 27, 2015
The hotel is very basic. The beds are OK for a night. There is no elevator available. The parking lot is located outside the premises. The hotel is well located. The staff were attentive except when I asked for an extended use of the parking space, they refused to let me keep the vehicle pass noon. Furthermore, the staff kept knocking my door several times asking for dirty laundry service before 9 am while I arrived at 2 am.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cancún

Buena ubicación, personal amable.

Posted Jan 17, 2015
Pros: Su ubicación en el centro de la Ciudad de Mérida
Cons: Las amenidades
Location: Fuimos en enero y estaba el Mérida Fest, con buenas actividades culturales, el centro tiene edificios agradables que visitar como la catedral
El hotel es agradable, el personal también, buen restaurante, las habitaciones huelen un poco a humedad. En general bien el hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MEXICO, D.F.

HOTEL DEL CENTRO

Posted Jan 16, 2015
Pros: LA CERCANIA PARA TODO
Cons: LIMPIEZA
TODO BIEN, UN ESTILO TOTALMENTE ANTIGUO, NADA QUE VER CON LOS HOTELES DE CADENA AMERICANOS, POR LO QUE ES UN POCO MAS ACOGEDOR, SIN EMBARGO, SE EXTRAÑAN ALGUNAS AMENIDADES.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Hotel Gobernador bien ubicado.

Posted Jan 13, 2015
Pros: El personel fueron excellentes.
Cons: El AC!
Location: Es cerca de la plaza grande de el centro historico de Merida.
Passamos 6 dias alli, y las condiciones variaron. La comida fue generalmente buena. El aire condicionado era dificilemente controlable y ruidoso y demasiado frio.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel, friendly staff and great location.

Posted Jan 12, 2015
Pros: Location, location, location and clean.
Location: Location is centrally located.
This hotel is in a great location close to restaurants, shops, the Gran Plaza (Zocalo), bus station, and Centro. The hotel is on a busy street so request a room away from the street side because of the street noise and buses whizzing by all night long. I have stayed at other hotels and at this hotel several times over the last 30 years of traveling to the Yucatan. It is not the best, but for location, cleanliness, and price you cannot beat it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relajante, céntrico y colonial

Posted Jan 7, 2015
Pros: El área de la piscina y la ubicación
Cons: quizá música ambiental en el área de piscina
Location: Puedes salir y conocer el centro histórico, hay calles que se cierran, donde hay trova, puedes pasear en caleza, cenar la comida tipica de yucatan.
Pase unos días gratos en este hotel, pues me dio chance de relajarme cómodamente en el área de piscina y luego en la noche salir a conocer la parte histórica de la ciudad de merida. pues la ubicación es excelente para salir a pasear. En general era lo que esperaba, un cuarto limpio, sabanas limpias y comodidad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and best priced hotel!

Posted Jan 7, 2015
Pros: The hotel is clean.
Cons: Bed mattress could be more comfortable and pillows could be softer.
Location: Centrally located close to plaza, many restaurants, bus station, market, stores, museums, and walking distance to other plazas.
Very well situated, walking distance to Centro and the Gran Plaza (main plaza). The price is very reasonable for a clean and centrally located nice hotel. The staff is friendly and rooms are not small. Tip: Request inside room or a room away from the street side. Too much traffic noise on street side.
3 out of 5
by A verified traveler

Posted Dec 27, 2014
The location is good. And attitude of staff is good. But, room is not comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2014
Cons: out going calls from room.
Location: Close to Centro. May great resturants and nightlife within walking distance.
Everything was great except you cannot make outgoing calls from room.
2 out of 5
by A verified travelerfrom San Diego

Central located, yet far from what pictures show

Posted Nov 29, 2014
Pros: WiFi, personnel, location
Cons: Update online pictures with more realistic ones, change lighting in rooms. More tour information in reception would be nice.
Location: Central, lots of restaurants close by, two main squares close, bus station relatively close.
Clean and well situated, but pictures and expectations on the room were far from the reality. Personal were friendly and professional, gave us a voucher for the bar. WiFi worked well, AC ok, heat in shower was working. Very dark room, poor hospital lights, hard to get humidity out from wash room.