Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Small and very attractive.

Posted Nov 24, 2014
Pros: Handy location and interior design. Good staff.
Location: Check out the Museum of Modern Art which has some surprisingly good exhibitions.
A well run boutique hotel with very attractive design and setting around inner courtyard. The courtyard is a lovely setting to enjoy a late afternoon glass of wine.Staff all very helpful. Only negative, the large noisy buses which race down the street which has a narrow footpath, every few minutes. This is a problem throughout Merida.
4 out of 5
Recommended
for Couples
by A verified traveler

El hotel es pequeño y con un aspecto calido

Posted Sep 30, 2014
Pros: El trato del personal y el desayuno muy abundante.
Location: Tiene una perfecta ubicación, los lugares para comer son muy buenos y accesibles. Fuimos a comer a La Chaya y Apoala que son realmente deliciosos!!!
El personal del hotel estuvo siempre al pendiente que nuestra estadía fuera muy agradable, nos sugerían visitas a lugares así como la forma de poder trasladarnos fácilmente. El hotel es pequeño y las habitaciones están asiladas del ruido de la calle, el desayuno era delicioso y bastante abundante. La ubicación del hotel permite salir a caminar por el centro, las distintas plazas y el Paseo Montejo.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Joao Paulofrom Rio de Janeiro, Brazil

Um oásis

Posted Sep 28, 2014 on Hotels.com
O hotel está muito bem localizado. Bem proximo ao centro historico. A piscina é uma delicia. Atendimento e quartos muito bons. O unico inconveniente foi que a internet não pegava em nossos quartos.
5 out of 5
Recommended
for Couples
by Stephanfrom Sydney, Australia

A very Mexican experience

Posted Sep 24, 2014 on Hotels.com
It was great to stay in a hotel that had local character.
1 out of 5
by A verified traveler

Mal no tenían mi reservación

Posted Sep 15, 2014
Mal no respetaron mi reservación y me cambiaron a uno de menor calidax
5 out of 5
Recommended
by Casimir & Hannahfrom Paris, France

Quel séjour

Posted Sep 8, 2014 on Hotels.com
Nous avons passé 3 jours en août dans cet hôtel superbe du centre de Mérida. Personnel attentif et très serviable, chambres impeccables avec tout le confort nécessaire, piscine extraordinaire. Bref un véritable havre de paix au coeur de Mérida. Une véritable hacienda comme on peut se les imaginer! je recommande chaudement car le rapport qualité / prix est excellent!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cd. de México

Hotel cerca del centro.

Posted Jul 14, 2014
Pros: Limpieza y atención esmerada.
Cons: La TV tanto el equipo como la señal y aumetar la contratación de canales. Quizá piensen que no es importante pero, para una adicta a la tele si.
Location: Me gustó la cercanía al centro, en donde pudimos subir al turibus y disfrutar el viernes noche un partido de futbol como lo jugaban nuestros ancestros
La reservación que hice fue para el Hotel Hacienda Mérida, cuando llegamos nos dijeron que nuestra habitación estaba reservada en el Hacienda Mérida VIP, lo cual agradecemos mucho, su apariencia, de entrada, mucho mejor que el primero. La habitación muy agradable así como el hotel en general, la atención de cada una de las personas que nos atendieron fue excelente, tal como son en general los ciudadanos de Mérida. Pasamos un estupendo y caluroso fin de semana!
4 out of 5
Recommended
for Everyone
by A verified traveler

Buen hotel en centro de Mérida

Posted Jun 24, 2014
Buen hotel, muy buenas instalaciones y gran ubicación
4 out of 5
Recommended
for Everyone
by michaelfrom london

More charm than luxury

Posted Jun 13, 2014
Location: Easy walking to central square
This hotel has beautiful common areas, especially the colonnaded pool and bar. It is well located and staff are very helpful. It feels very authentic. The room did not quite live up to the same standard, a touch basic. Try to get a room with balcony and hammock!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Dallas

Good location near downtown

Posted May 24, 2014
Good location near downtown. Breakfast very good and plentiful, reasonable., although limited menu. Watched classic Yucatan dancing in square. Meridonians are very friendly, and several engaged us in conversation with good English, since we spoke no Spanish. Weather quite nice, maximum 85F, no rain. Spent three nights at this hotel, Has close-in secure parking, very important near downtown, where parking places on the street are very limited.