Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
89% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LA

Nice elegant boutique hotel near to everything

Posted Apr 13, 2015
Excellent place!!! Near to everything, walking distance to the center of town, big bed, small private swimming pool
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Buen hotel, personal amable.
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel muy agradable y bien ubicado

Posted Apr 7, 2015
Pros: la tranquilidad
Cons: el buffet
Location: a dos cuadras del paseo montejo y centro historico
mis hijos facinado por el area de la alberca y la tranquilidad que hay en el hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Distrito Federal, México

Lindo jardín y excelente ubicación

Posted Feb 10, 2015
Pros: Los jardines y la ubicación
Cons: el mobiliario
Location: Está en pleno centro, frente a un jardín con eventos todos los días. Donde volteas hay mucho por hacer.
Buena relación precio y calidad, un poco viejo el mobiliario, las camas rechinan incluso, el control de la tele no funcionaba pero los alrededores eran tan atractivos que no me quejo.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Good hotel, beautiful interior courtyard and pool

Posted Jan 18, 2015
A well run hotel in the center of town and not too far from the Mercado Muncipal where we like to ship for fruit, etc. among the local people. The swimming pool and interior grounds are beautiful and peaceful. The only little down-side is that breakfast costs 75 pesos, but it was good.
1 out of 5
Recommended
for Families
by Gladysfrom Campeche

Sucio

Posted Dec 24, 2014 on Hotels.com
El hotel muy bien ubicado, reservamos habitación con 3 camas y cuando llegamos nos dijeron que no tenían esas habitaciones sin embargo nos pusieron camas extras, los colchones viejos y con mal olor, el bote de basura del baño con papeles sucios
3 out of 5
Recommended
for Business Travelers
by luisfrom df

merida

Posted Dec 20, 2014 on Hotels.com
Bien
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Redlands, CA

Basic room, but only one i found with 3 beds

Posted Nov 10, 2014
Basic clean but we kept being bitten by something, checked mattress couldn't find bed bugs. Breakfast was plain but coffee was good. Good for the price and very close to city center.
3 out of 5
Recommended
for Families
by FRANCOISfrom Poitiers

Un bon départ pour les excursions

Posted Nov 3, 2014 on Hotels.com
L'hôtel est très bien situé pour sortir le soir et assister à différents spectacles, accéder aux restaurants, bars... L'hôtel est calme et simple. Dommage qu'aucun membre du personnel ne parle anglais : la barrière de la langue nous a valu de mauvais conseils !!! Mérida est une ville charmante et vivante. Et nous avons pu vérifier à plusieurs reprises que les gens du Yucatan étaient d'une gentillesse incroyable !
3 out of 5
by A verified travelerfrom Savannah, GA

Not for the Non-Spanish Speaking

Posted Oct 21, 2014
Pros: Nice people trying hard to please.
Cons: More electric outlets in the room. More efficient air conditioning. In mid-October and the humidity in the room with the ac on was very uncomfortable.
Location: Good location close to the Plaza Central.
While the staff were very pleasant and tried hard to help us, most of the time we could not find anyone to understand what we were saying. In the evening the front desk could not understand what room we were in so that we could get our key. By the way, our room number was 208 -- not very complicated. Thankfully, some of my high school Spanish did make an appearance so that we could get our key. Similar experience at breakfast. The hotel was in a great location and two of the day front desk clerks spoke enough English to help us take tours to Chichen Itza and a sisal hacienda. The room was very clean although only two electrical sockets in the room, one of which was for the bedside lamp, which is a struggle for two people who each have cell phones and digital cameras.