Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
TOO ESTUVO EXCELENTE, LA ATENCION DEL PERSONAL MUY BIEB, LA UBICACION ES CENTRICA
4 out of 5
Recommended
for Everyone
by A verified traveler

Buena recomendación

Posted Mar 27, 2015
Cons: Dar mantenimiento al baño
Amabilidad, cercanía al centro, cuarto confortable... definitivamente volvería a quedarme en este hotel
4 out of 5
Recommended
for Families
by Scottfrom Washington, DC

1920s relic in great shape, great place to stay

Posted Jan 18, 2015 on Hotels.com
This place is a one-of-a-kind gem. The decor and design are faithful to the grand history of this place as a home to wealthy families. Go for room #5 (a suite) for the best experience. You're close to Silva and the Avenida Montejo for food, and to all the museums, cathedrals and plazas that make this town beautiful. The only drawback is the traffic noise that starts at about rush hour - so don't plan on sleeping in. And if you like your amenities modern, this is not your place - the beauty here is that you live very comfortably in the past for a night.
Comment from Hotel Management
Apr 4, 2015 by HPToledo, Hotel Management
Hey there Scott! We are indeed happy with your review, we have certainly tried our very best to keep the esence of the history contained within this walls without sacrificing comfort. It is always refreshing to hear feedback from people saying that we are acomplishing just that! thank you for staying with us and we do hope that when you come back, you find it even better than it was, for we are always looking to improve every aspect of our hotel. Best Regards Sales Manager Hotel Posada Toledo
4 out of 5
Recommended
for Everyone
by A verified traveler

Schönes altes Hotel im Stadtzentrum

Posted Dec 15, 2014
Pros: Schöne alte Zimmer mit alten Möbeln. Sehr freundliches Personal.
Cons: Das Frühstück könnte abweslungsreicher sein. Es gab nur Toast und Kaffee.
Location: Direkt im Zentrum von Merida. Alle Sehenswürdigkeiten sind zu Fuß ereichbar.
Man sollte nicht die billigsten Zimmer buchen, sondern Zimmer der zweiten Preiskategorie. Wir hatten ein tollen großes Zimmer mit einer eigenen Dachterasse.Zimmer werden jeden Tag gereinigt und das Personal des Hotels ist sehr freundlich. DasHotel ist sehr zentral im Stadtzentrum von Merida gelegen.Wir würden das Hotel jederzeit wieder buchen
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Central, cheap hotel

Posted Dec 2, 2014
Pros: The convenient location and the charming building.
Cons: The rooms would need to be refreshed a little with some better decorations. Huge margin for improvement on the breakfast. Hot water comes and goes.
Location: The centre is just round the corner - with some very beautiful buildings, churches and restaurants to visit.
The actual hotel structure is beautiful - though the rooms are not as nice and could do with a good cleaning. The hotel is still of OK quality and cheap for its location right in the centre of Merida. Easy access by car and on foot, with private pay-for parking within 10 metres of the hotel. The breakfast is extremely basic - just coffee and a pastry that we had to split in 3 - do consider bringing your own or purchasing some extra from the cafe.
Comment from Hotel Management
Jan 28, 2015 by HPToledo, Hotel Management
Hey there, thank you for your feedback, we do apologize for any miscomfort you had, it is good to have feedback from the mistakes you might have encountered and rest assured that we will look into them, as for the breakfast quality, we are still on the improving process of the most for the lesser price, and we are always trying to improve. Best Regards Sales Manager Hotel Posada Toledo
2 out of 5
Recommended
for Couples
by Pablo A Macareno lopezfrom Tijuana

Limpieza

Posted Nov 26, 2014 on Hotels.com
Falta limpieza a la habitación
Comment from Hotel Management
Apr 4, 2015 by HPToledo, Hotel Management
Que tal Pablo, lamentamos mucho la situación, sin embargo puede usted estar seguro que no volverá a suceder. Desgraciadamente este ha sido un tema constante, y hemos estado supervisando de mejor manera al personal. sin embargo, nos encontramos en el proceso de mejorar cada vez más el hotel, y esto implica remodelaciones y construcciones, me parece que usted se hospedo en uno de esos momentos y quiza esa haya sido la razón de la falta de limpieza. gracias por sus comentarios, esperamos verle pronto. Gerente de Ventas Hotel Posada Toledo
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable céntrico

Posted Nov 25, 2014
Muy buena atencion, comodo, económico y excelente habitacion para descansar.
Comment from Hotel Management
Jan 28, 2015 by HPToledo, Hotel Management
Muchisimas Gracias por su preferencia y comentario. Nos causa gran alegría el habernos encontrado a la altura de sus espectativas. Un Saludo Hotel Posada Toledo
1 out of 5
Recommended
for Business Travelers
by JOSE ANTONIOfrom México DF

Hotel muy caro.

Posted Nov 24, 2014 on Hotels.com
Las condicones del hotel no corresponden al precio por noche. La tarifa esta muy elevada.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Hotel seguro

Posted Oct 22, 2014 on Hotels.com
El personal del hotel es muy amable. El hotel esta centrico y es seguro. Yo soy una mujer viajando sola y la mayoria del personal del hotel eran mujeres muy amables.
1 out of 5
by A verified traveler

Llamalo "hotel"

Posted Sep 15, 2014
Pros: Cerca del centro
Cuando contratas un servicio de un "hotel" se supone que solo por el nombre cumplen una series de requisitos minimos, este hotel no los cumplía pues. He estado en albergues con mejores condiciones que las que ofrecía este hotel, aunque para ser justos he de decir que no tengo una amplia gama para compararlos con los hoteles de Merida/México. No es solo lo viejo que estaba sino lo sucio y el "desayuno incluido" consta de una café, unos trozos de papaya y un dulce.
Comment from Hotel Management
Jan 28, 2015 by HPToledo, Hotel Management
Nos apena que el Hotel no haya sido de su agrado, el hotel es rústico por estilo, colonial de 1920. hemos tratado de mantener la escencia del mismo sin sacrificar comodidad ni amenidades. En cuanto al tema del desayuno, estamos trabajando para mejorarlo. Gracias por su comentario. Hotel Posada Toledo