The Hacienda Xcanatun features 2 outdoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant. This 4-star property offers access to audiovisual equipment and a meeting/conference room.

High-speed wireless Internet access is complimentary. The hotel also offers a terrace, a garden, and concierge services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

The Hacienda Xcanatun is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning in the restaurant between 7:30 AM and 11:30 AM.

Casa de Piedra - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and drinks. Guests can enjoy drinks at the bar. Reservations are required.

In-room dining choices include breakfast, lunch, and dinner, available from room service (during limited hours).

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Caters to singles

Caters to couples

No rollaway/extra beds available

Early departure fee charged

No elevators

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: MXN 900 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. No pets and no service animals are allowed at this property.