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Superior Room - European Plan
- One King Bed
Deluxe Suite, 1 King Bed - Romance Special
- One King Bed
Master Suite - European Plan
- One King Bed
4-star luxury hotel in Merida with 2 outdoor swimming pools
Situated in a rural location, this luxury hotel is in the same area as Dzibilchaltun Ruins, Great Museum of the Maya World, and Yucatan Siglo XXI Convention Center. Regional attractions also include Diamonds Casino and Specialty Regional Hospital.
In addition to 2 outdoor swimming pools, The Hacienda Xcanatun features a restaurant, a bar/lounge, and complimentary wireless Internet access.
Guestrooms open to balconies or patios with garden views and feature complimentary wireless Internet access and air conditioning. Other amenities include climate control and safes.Information missing or incorrect? Tell us!
The Hacienda Xcanatun features 2 outdoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.
This 4-star property offers access to audiovisual equipment and a meeting/conference room. This luxury hotel also offers spa services, a terrace, and a garden. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary parking is available on site.
The Hacienda Xcanatun is a smoke-free property.
- Smoke-free property (fines apply)
- Designated smoking areas (fines apply)
- Number of outdoor pools - 2
- Year Built 1850
- Wedding services
- Designated smoking areas
- Beach/pool umbrellas
- Free Wi-Fi
- Smoke-free property
- 24-hour front desk
- Security guard
- Banquet facilities
- Medical assistance available
- Concierge services
- Event catering
- Tour assistance
- Breakfast available (surcharge)
- Currency exchange
- Room service (limited hours)
- Total number of rooms - 18
- Number of floors - 2
- Number of buildings/towers - 3
- Airport transportation (surcharge)
- Self parking
- Swimming pool - children's
- One meeting/conference room
- Luggage storage
- Pool sun loungers
- Free outdoor parking
- Babysitting or childcare (surcharge)
- Audiovisual equipment
- Complimentary newspapers in lobby
- Massage - spa treatment room(s)
- Free parking
- Free guest parking during stay
- Safe-deposit box at front desk
- Spa services on site
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free parking, Free guest parking during stay, Free outdoor parking, Self parking
- Room Amenities
- Daily housekeeping
- Ceiling fan
- CD player
- Clock radio
- Climate control
- Private bathroom
- In-room massage available
- Free Wi-Fi
- Individually decorated
- Garden view
- Balcony or patio
- Turndown service
- Complimentary bottled water
- Access via exterior corridors
- Air conditioning
- Direct-dial phone
- Wake-up calls
- Hair dryer
- Iron/ironing board
- In-room safe
- Rollaway/extra beds available
- Cribs/infant beds (complimentary)
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Casa de Piedra - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
In-room dining choices include breakfast, lunch, dinner, and light snacks, available from room service (during limited hours).
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Sports center nearby
- Body treatments
- Facial treatments
- Manicures and pedicures
- Body wraps
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Steam room in spa
- Detoxification wrap
- Number of treatment rooms 4
Policies & Fees
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is 1 PM
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Early departure fee charged
Caters to singles
Caters to couples
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Airport shuttle fee: MXN 900 per vehicle (one way)
- Additional Details
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.