Featured Image Check-in/Check-out Kiosk Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Living Room Outdoor Pool Outdoor Pool Buffet Buffet Hotel Bar Chapel Property Grounds Property Grounds Porch Porch Porch Porch Outdoor Wedding Area Exterior detail Exterior Exterior Exterior
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  • Check-in/Check-out Kiosk
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Living Area
  • Living Area
  • Living Room
  • Outdoor Pool
  • Outdoor Pool
  • Buffet
  • Buffet
  • Hotel Bar
  • Chapel
  • Property Grounds
  • Property Grounds
  • Porch
  • Porch
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  • Porch
  • Outdoor Wedding Area
  • Exterior detail
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Availability: The Hacienda Xcanatun

Room type

Superior Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Suite, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Master Suite

Max Occupancy: 2 guests (up to 1 child)

4-star luxury hotel in Merida with 2 outdoor swimming pools

Location

Situated in a rural location, this luxury hotel is in the same area as Dzibilchaltun Ruins, Great Museum of the Maya World, and Yucatan Siglo XXI Convention Center. Regional attractions also include Diamonds Casino and Specialty Regional Hospital.

Hotel Features

In addition to 2 outdoor swimming pools, The Hacienda Xcanatun features a restaurant, a bar/lounge, and complimentary wireless Internet access.

Room Amenities

In addition to complimentary wireless Internet access and air conditioning, guestrooms feature climate control along with safes and minibars.

The Hacienda Xcanatun Amenities

General

The Hacienda Xcanatun features 2 outdoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and a garden. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

The Hacienda Xcanatun has designated areas for smoking.

  • Pool sun loungers
  • Terrace
  • Year Built 1850
  • One meeting room
  • Luggage storage
  • Number of outdoor pools - 2
  • Designated smoking areas (fines apply)
  • Garden
  • Swimming pool - children's
  • Room service (limited hours)
  • Concierge services
  • Total number of rooms - 18
  • Number of floors - 2
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Designated smoking areas
  • Beach/pool umbrellas
  • Free Wi-Fi
  • Wedding services
  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Complimentary newspapers in lobby
  • Massage - spa treatment room(s)
  • Restaurant
  • Safe-deposit box at front desk
  • Free self parking
  • Sauna
  • Spa services on site
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Parking

Free self parking

Room Amenities
  • In-room massage available
  • Individually decorated
  • Free Wi-Fi
  • Balcony or patio
  • Daily housekeeping
  • Private bathroom
  • Ceiling fan
  • Desk
  • Climate control
  • Turndown service
  • Complimentary bottled water
  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Minibar
  • Hair dryer
  • Bidet
  • Iron/ironing board
  • In-room safe
  • Rollaway/extra beds available
  • Cribs/infant beds (complimentary)
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Dining

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Casa de Piedra - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

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Recreation

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
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Spa
  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Number of treatment rooms 4

The Hacienda Xcanatun Policies & Fees

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

Accepted at this hotel: American Express, MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

24-hour check-in

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Fees
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Additional Details

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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