Availability: The Hacienda Xcanatun

Room type

Deluxe Suite, 1 King Bed

Max Occupancy: 2 adults

Master Suite

Max Occupancy: 2 adults

Superior Room

Max Occupancy: 2 adults
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4-star luxury hotel in Merida with 2 outdoor swimming pools

Location

Situated in a rural location, this luxury hotel is in the same area as Dzibilchaltun Ruins, Great Museum of the Maya World, and Yucatan Siglo XXI Convention Center. Regional attractions also include Diamonds Casino and Specialty Regional Hospital.

Hotel Features

In addition to 2 outdoor swimming pools, The Hacienda Xcanatun features a restaurant, a bar/lounge, and complimentary wireless Internet access.

Room Amenities

In addition to complimentary wireless Internet access and air conditioning, guestrooms feature climate control along with safes and minibars.

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General

The Hacienda Xcanatun features 2 outdoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4-star property offers access to audiovisual equipment and a meeting/conference room. This luxury hotel also offers spa services, a terrace, and a garden. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary parking is available on site.

The Hacienda Xcanatun is a smoke-free property.

  • Pool sun loungers
  • Free outdoor parking
  • Terrace
  • Number of outdoor pools - 2
  • Year Built 1850
  • One meeting/conference room
  • Luggage storage
  • Smoke-free property (fines apply)
  • Designated smoking areas (fines apply)
  • Designated smoking areas
  • Beach/pool umbrellas
  • Free Wi-Fi
  • Event catering
  • Smoke-free property
  • 24-hour front desk
  • Security guard
  • Banquet facilities
  • Medical assistance available
  • Tour assistance
  • Breakfast available (surcharge)
  • Garden
  • Currency exchange
  • Self parking
  • Swimming pool - children's
  • Wedding services
  • Room service (limited hours)
  • Concierge services
  • Total number of rooms - 18
  • Number of floors - 2
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Babysitting or childcare (surcharge)
  • Audiovisual equipment
  • Bar/lounge
  • Complimentary newspapers in lobby
  • Massage - spa treatment room(s)
  • Free parking
  • Free guest parking during stay
  • Restaurant
  • Safe-deposit box at front desk
  • Sauna
  • Spa services on site
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Free parking, Free guest parking during stay, Free outdoor parking, Self parking


Room Amenities
  • Daily housekeeping
  • Turndown service
  • Complimentary bottled water
  • Ceiling fan
  • Desk
  • Climate control
  • Private bathroom
  • Access via exterior corridors
  • In-room massage available
  • Free Wi-Fi
  • Individually decorated
  • Balcony or patio
  • Air conditioning
  • Direct-dial phone
  • Phone
  • Minibar
  • Hair dryer
  • Bidet
  • Iron/ironing board
  • In-room safe
  • Rollaway/extra beds available
  • Cribs/infant beds (complimentary)
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Dining

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Casa de Piedra - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

In-room dining choices include breakfast, lunch, dinner, and light snacks, available from room service (during limited hours).

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Recreation

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sports center nearby
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Spa
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Number of treatment rooms 4
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Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out

Check-out time is 1 PM


Payment types

Accepted at this hotel: American Express, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

24-hour check-in

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Fees
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Additional Details

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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