Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price

Posted Sep 9, 2014
Would have liked more hot choices for breakfast but the room was Very clean. The staff was nice but the prices in the "market" were high.
Comment from Hotel Management
Sep 15, 2014 by Erika, Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

Posted Aug 1, 2014
Pros: It is close to shopping
The staff does not seem very knowledgeable about what is going on in their hotel. Housekeeping skipped my room even though I reminded the front desk on my way out on multiple occasions. The price was too high for this level of service.
Comment from Hotel Management
Aug 3, 2014 by iora, Hotel Management
Please accept our sincere apologizes for the inconvenience that you encountered at the Fairfield Inn and Suites. I can assure you that this type of situation does not normally occur in the hotel. If you are in the near area again please do not hesitate to give our hotel another try.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Nice Place to Stay

Posted Jul 30, 2014
Pros: Location, close to many restaurants, and interstate.
Was in town for a class reunion and stayed 2 nights in this hotel. Was very clean, staff was very pleasant. My room was not made up the second night, although the maid did stop by around 6PM and ask if I needed anything.
Comment from Hotel Management
Sep 15, 2014 by Erika, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Business Travelers
by Marilyn from Pittsburgh, PA

friendly and attentive staff makes this hotel!

Posted Jun 13, 2014 on Hotels.com
I have stayed at Fairfield Inns before and was happy with Merrillville location. Courtney checked me in and was professional and attentive. I wasn't comfortable staying on 1st floor (my preference) and she made sure to move me to 2nd floor even though hotel was sold out that night. I will definitely stay at Fairfield Inn again! Breakfast was way better than the usual "carbinental" fare offered elsewhere... everyone was nice; even the employee working the breakfast area on June 11th was friendly and jovial at 615am..:)
5 out of 5
Recommended
by scalabrese from Alcoa, TN

Clean Clean Clean

Posted Jun 12, 2014 on Hotels.com
perfect sleep after long day on road. breakfast had good variety of fruits, breads, eggs, sausage, waffles
5 out of 5
Recommended
by Jenette

Will definitely stay again!

Posted Jun 4, 2014 on Hotels.com
I cannot think of anything negative to say about our experience at Fairfield Inn. The staff was friendly, The room was well maintained with a comfortable bed. The lobby was spacious as well as the breakfast area. The breakfast had many things to choose from (and really won me over with the fresh waffles). This will definitely be where we stay when we are back in the area.
Comment from Hotel Management
Sep 16, 2014 by Erika, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jun 3, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Tampa

Posted May 29, 2014 on Hotels.com
Awesome staff and hotel! Very helpful and friendly!
5 out of 5
Recommended
by Twanamy from Merrillville, IN

Posted May 13, 2014 on Hotels.com
I had a great time at the Fairfield Inn!!!!
4 out of 5
Recommended
for Personal Event
by Williams from Merriville IN

convenient location

Posted May 8, 2014 on Hotels.com
pleasant
Comment from Hotel Management
Sep 15, 2014 by Erika, Hotel Management
Thank you for your feedback.