Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, Indiana

Close to all the shops and restarants.

Posted Aug 11, 2014
Pros: Friendless of staff and the cleanliness.
Cons: Nothing I can think of now.
Location: By the malls and other clothing stores and many restaurants.
I stayed one night and it was a great experience. The rooms were spacious, comfortable bed where you can set your side for firmness or softness. The rooms had microwaves and refrigerator for your use. Overall the atmosphere and the look of the hotel was stunning. Very clean and I would stay there again.
Comment from Hotel Management
Aug 15, 2014 by Shannon, Hotel Management
Tanisha, Thank you so much for sharing your comments! I am so happy that you had an excellent stay with us, and were able to take advantage of some of the many amenities available to our guests! We look forward to serving you again in the future! Regards, Kevin McMullin - Associate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Monon,Indiana

Top of the line place all the way around!

Posted Aug 10, 2014
We can't say enough good about this place! It is extremely clean,the staff was so personable,and you really do feel like your right at home. As busy parents,always on the go,we had the best nights sleep on the hotel bedding! It was heaven!!!!! The breakfast was lovely as well! We would stay again,and highly recommend this place to anyone
Comment from Hotel Management
Aug 15, 2014 by Shannon, Hotel Management
Fred and Marcia, Thank you very much for sharing your experience! I am so excited that you had such a pleasurable stay with us, and that you were able to get the most out of our Garden Sleep System bedding! We look forward to serving you again in the near future! Regards, Kevin McMullin - Associate General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 5, 2014
Close to shopping and restaurants, room was large and clean, no issues whatsoever. Check in was easy and staff was friendly.
Comment from Hotel Management
Jul 25, 2014 by Shannon, Hotel Management
Thank you so much for taking the time to review our hotel! I hope that we have the opportunity to serve you again in the future! Regards, Kevin McMullin - Associate General Manager
4 out of 5
Recommended
for Everyone
by Jackie from Columbus ohio

It was great!

Posted Jun 23, 2014
Pros: The staff was friendly and helpful.
We stayed in this hotel for a wedding and it was great. The rooms are big and comfortable.
Comment from Hotel Management
Jun 29, 2014 by Shannon, Hotel Management
Jackie, Thank you very much for your kind words! I am delighted to hear that you enjoyed your stay with us! If you find yourself back in Northwest Indiana, I hope that you will stay with us! We would love the opportunity to serve you again! Regards, Kevin McMullin - Associate General Manager
5 out of 5
Recommended
for Everyone
by Gwenii from Gary, Indiana

Lovely hotel

Posted May 26, 2014
Lovely hotel. Clean rooms. Nice staff. Overall great service
Comment from Hotel Management
May 29, 2014 by Shannon, Hotel Management
I am pleased to hear you enjoyed your stay with us. Thank you for reviewing our hotel
4 out of 5
Recommended
for Personal Event
by J Willis from Galloway, OH

Posted May 21, 2014 on Hotels.com
In town for a family event & the stay was very nice. The staff was extremely freindly & supportive. It was an all around good experience.
Comment from Hotel Management
Aug 2, 2014 by Jacob, Hotel Management
Thank you for reviewing our hotel. We hope to see you again the next time you travel to our area. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2014
Arrived tired and not feeling too great. Jamie and other front staff were friendly, gave good advice as to where to eat, best times to use hotel amenities and answered any questions we had re the area. Only downside to our stay was that the wifi connection seemed to be rather intermittent
Comment from Hotel Management
May 19, 2014 by Shannon, Hotel Management
Thank you very much for taking the time to share your comments regarding your recent experience with us. We love to hear from our guests and always appreciate any feedback we receive. I am pleased to hear that you enjoyed your stay with us and that the staff exceeded your expectations. We strive to provide a clean, comfortable hotel with superior customer service that exceeds expectations for all of our valued guests. We do hope to have you as our guest again should your travels bring you back to our area in the future. Thank you again for your comments and for helping other travelers choose a place to stay.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 17, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Jacob, Hotel Management
Thank you for taking the time to post a review regarding your experience at our hotel. We greatly appreciate the 5 stars that you gave us! It is always great to know that we are exceeding our guest's expectations during their travels. Thank you for choosing the Hilton Garden Inn Merrillville and we look foward to seeing you again soon!
Comment from Hotel Management
Jul 19, 2014 by Jacob, Hotel Management
Thank you for taking the time to share your experience about your recent stay with us and for scoring us so highly. As a valued guest, your feedback is critical to us as a team and to our continued success. I'm so glad that you enjoyed your stay and that we were able to help you relax and make you feel welcome and comfortable. Thank you for choosing Hilton Garden Inn Merrillville as your "Home Away From Home" during your travels and we hope to see you again soon!
5 out of 5
Recommended
by A verified traveler

Posted May 14, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Jacob, Hotel Management
Thank you so much for completing a 5 Star review regarding our hotel and your recent experience with us! We greatly appreciate the rating and hope we get welcome you back soon and continue to exceed your expectations!
5 out of 5
Recommended
by A verified traveler

Posted May 13, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Jacob, Hotel Management
Thank you for giving us a great rating regarding your stay with us! We hope to see you again soon if your travels bring you back to Merrillville. Thank you for choosing the Hilton Garden Inn Merrillville and safe travels!