Ratings based on 638 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Our room was directly across the hall from the pool which was very noisy at night. Guest would stand in the hall and call friends and children at the door. These were rude people and probably no help for lack of consideration for others. The pool hrs extended to 11:00 PM, which were too late considering the noise produced. Lowering the pool hrs to 9:00 PM would be helpful to guest that are in the rooms located near the pool. The guest book stated the pool was a heated outdoor pool but it was actually a indoor pool directly across the hall from our room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2015
Our vacation stay was excellent and in a good location to shopping and restaurants
3 out of 5
by A verified traveler

Not a great stay for the cost of the room.

Posted May 25, 2015
The bed in our room was very uncomfortable and the air did not work. The hotel staff at the front desk told us what time breakfast was served but failed to mention it cost $10 a person. We had no where to sit and eat our breakfast due to tables being cluttered with dirty dishes from pervious guest.
Comment from Hotel Management
May 29, 2015 by Joshua, Hotel Management
Thank you for taking the time to give us some feedback about your most recent experience. We truly apologize for the congestion during breakfast hours. Hopefully you will give us another chance when you are in Merrillville.
4 out of 5
Recommended
for Everyone
by A verified traveler

Always th first choice

Posted May 17, 2015
I always stay at this hotel when visiting family, it's close to many restaurants and shopping centers. Th rooms are always clean and the staff is very friendly.
Comment from Hotel Management
May 23, 2015 by Jessica R. , Hotel Management
Thank you so much for taking the time to provide your positive feedback. Our team works very hard to exceed all expectations. We look forward to your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from from out of town.

Great experience

Posted May 10, 2015
My stay was just as I pictured it would turn out. Very friendly and professional staff. The room was very comfortable. I think anyone else who decides to stay at this location: they will say the same.
Comment from Hotel Management
May 13, 2015 by Jessica R. , Hotel Management
Bobby, Thank you so much for taking the time to give us your feedback. I am happy to know we met your expectations and that our staff was friendly. We look forward to your next stay in Merrillville.
5 out of 5
Recommended
for Families
by Lisa from White Lake, Mi.

Mother / daughters gathering

Posted Apr 30, 2015 on Hotels
Everything was very comfortable! My mother, sisters & I were able to enjoy eachothers company without having to pay attention to problems with our stay. We all stayed in one room (4 of us) and were very pleased with the experience. Highly recommend this hotel.
Comment from Hotel Management
Jul 11, 2015 by Jessica R, Hotel Management
Lisa, Thank you so much for your feedback! We greatly appreciate you taking the time and are happy to hear you and your family were able to enjoy your get together while at our hotel. We look forward to your future stays in Merrillville.
5 out of 5
Recommended
for Couples
by terrence

This traveler left a rating score only Posted Apr 25, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Jay from Indy

Adequate overnighter.

Posted Apr 13, 2015 on Hotels
We just stayed overnight. The bed was super comfortable and the shower had neverending hot water. Just what you look for in a hotel. The neighborhood isn't "bad" per say,but it does seem to be kind of plopped down in a ratty wetland area. Convenient to the highway.
Comment from Hotel Management
Apr 18, 2015 by Jessica R, Hotel Management
Jay, Thank you so much for the time to send us your feedback on your stay. I am happy to hear that you were satisfied with our beds and hot water. We look forward to your next stay in Merrillville!
5 out of 5
Recommended
for Everyone
by A verified traveler from INDIANAPOLIS IN.

MY STAY WAS VERY NICE

Posted Apr 6, 2015
Pros: THE FRONT DESK WAS VERY FRIENDLY.
Cons: TH E POOL AREA
Location: WE DIDN'T GO ANYWHERE.
I WOULD CHOSE THIS HOTEL AGAIN VERY NICE STAY AND IT WAS OUR FIRST TIME STAYING AT THE HOTEL.
Comment from Hotel Management
Apr 18, 2015 by Jessica R, Hotel Management
Demetra, Thank you so much for your kind feedback on your stay! We are looking forward to having you stay with us in the future!
4 out of 5
Recommended
for Families
by Cindi from Bangor

Beautiful place to stay :)

Posted Apr 4, 2015 on Hotels
The staff was very friendly and helpful. The room was clean and the bed super comfy. We were just disappointed at not having wifi. It wasn't compatible with our Samsung devices..mac and I devices ...otherwise we loved it ! !
Comment from Hotel Management
Apr 18, 2015 by Jessica R, Hotel Management
Cindi, Thank you so much for your kind review. We take pride in our customer service and our rooms! I apologize for you not being able to connect to our WiFi. We have brought this concern to our service provider and hope to have it resolved by your next stay. Thank you.