Ratings based on 546 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Weekend Stay for Notre Dame Football Game

Posted Sep 8, 2014
Cons: The mattress on the bed closest to the window was a bit lumpy.
The location was good. The staff was wonderful. The breakfast was good. The room was clean. But, the Victory over Michigan was the sweetest part.
Comment from Hotel Management
Sep 21, 2014 by Shannon, Hotel Management
Richard, Thank you so much for sharing your thoughts! I am so delighted that you were able to celebrate your team's victory with us, and that your stay was pleasant! I am sorry to read that you found one of your beds to be uncomfortable. If you stay in our area again, we would be very happy to take care of you and make your next experience a wonderful one! Regards, Kevin McMullin - Associate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Overall, a very comfortable and clean hotel. Decor looks new and the hotel staff was very friendly. Close to many restaurants and shopping. The only challenge was location, the traffic was very heavy due to proximity to the mall.
Comment from Hotel Management
Sep 3, 2014 by Shannon, Hotel Management
Dear traveler, Thank you very much for taking the time to review our property! I am very glad that you had an excellent stay with us, and were able to take advantage of all that our area has to offer! We look forward to serving you again if you return to our area! Regards, Kevin McMullin - Associate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Quiet and clean hotel. Convenient location.

Posted Aug 25, 2014
Pros: Location. quiet and clean
Cons: Pillows
Location: Lots of good shopping and restuarants.
Visiting family in the area. Discounted price seemed appropriate, but not worth the full price that was posted. Very quiet and was clean. Bed was comfortable but the pillows were to be desired. Checkout at 12 noon was convenient instead of having to be out at 11:00. Would stay again.
Comment from Hotel Management
Aug 27, 2014 by Shannon, Hotel Management
Jan, Thank you so much for sharing your feedback! I am very happy that you enjoyed your time with us, and that you were able to take advantage of one of our many discounted rates. I am also glad that you found our Garden Sleep System adjustable beds comfortable, but am terribly sorry that you were unhappy with our pillows. We do offer both a softer down pillow and a foam pillow with a bit more firmness to it. The next time you stay with us, please let us know which you would prefer at check-in, and we would be more than happy to have extras brought to your room! We hope to serve you again soon! Regards, Kevin McMullin - Associate General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, Indiana

Close to all the shops and restarants.

Posted Aug 11, 2014
Pros: Friendless of staff and the cleanliness.
Cons: Nothing I can think of now.
Location: By the malls and other clothing stores and many restaurants.
I stayed one night and it was a great experience. The rooms were spacious, comfortable bed where you can set your side for firmness or softness. The rooms had microwaves and refrigerator for your use. Overall the atmosphere and the look of the hotel was stunning. Very clean and I would stay there again.
Comment from Hotel Management
Aug 15, 2014 by Shannon, Hotel Management
Tanisha, Thank you so much for sharing your comments! I am so happy that you had an excellent stay with us, and were able to take advantage of some of the many amenities available to our guests! We look forward to serving you again in the future! Regards, Kevin McMullin - Associate General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Monon,Indiana

Top of the line place all the way around!

Posted Aug 10, 2014
We can't say enough good about this place! It is extremely clean,the staff was so personable,and you really do feel like your right at home. As busy parents,always on the go,we had the best nights sleep on the hotel bedding! It was heaven!!!!! The breakfast was lovely as well! We would stay again,and highly recommend this place to anyone
Comment from Hotel Management
Aug 15, 2014 by Shannon, Hotel Management
Fred and Marcia, Thank you very much for sharing your experience! I am so excited that you had such a pleasurable stay with us, and that you were able to get the most out of our Garden Sleep System bedding! We look forward to serving you again in the near future! Regards, Kevin McMullin - Associate General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 5, 2014
Close to shopping and restaurants, room was large and clean, no issues whatsoever. Check in was easy and staff was friendly.
Comment from Hotel Management
Jul 25, 2014 by Shannon, Hotel Management
Thank you so much for taking the time to review our hotel! I hope that we have the opportunity to serve you again in the future! Regards, Kevin McMullin - Associate General Manager
4 out of 5
Recommended
for Everyone
by Jackie from Columbus ohio

It was great!

Posted Jun 23, 2014
Pros: The staff was friendly and helpful.
We stayed in this hotel for a wedding and it was great. The rooms are big and comfortable.
Comment from Hotel Management
Jun 29, 2014 by Shannon, Hotel Management
Jackie, Thank you very much for your kind words! I am delighted to hear that you enjoyed your stay with us! If you find yourself back in Northwest Indiana, I hope that you will stay with us! We would love the opportunity to serve you again! Regards, Kevin McMullin - Associate General Manager
5 out of 5
Recommended
for Business Travelers
by Tyrese from Columbus, OH

Great stay at a good rate.

Posted Jun 13, 2014 on Hotels.com
Easy highway access, close to shopping and restaurants...When I travel home this is my first choice of places to stay.
Comment from Hotel Management
Aug 30, 2014 by Jacob, Hotel Management
Tyrese, I am so glad to hear that we are your first choice hotel in the Merrillville area! I hope that you will be back in the area soon so that we can have the opportunity to serve you again! Thank you for taking the time to share your comments! Regards, Kevin McMullin - Associate General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfy beds

Posted Jun 12, 2014 on Hotels.com
nice
Comment from Hotel Management
Aug 30, 2014 by Jacob, Hotel Management
Dear Traveler, Thank you so much for taking the time to share your thoughts! I hope that we will have the chance to serve you again soon! Regards, Kevin McMullin - Associate General Manager
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 3, 2014 on Hotels.com