Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from new york

Merrillville holiday inn express

Posted May 26, 2015
I was very disappointed when I arrived at the hotel earlier than anticipated and the lady at the desk would not let us check in early. She stated the room should be cleaned by 3 PM. Yet 3 PM was our normal check in time. This location must not offer early check in to its guests. The bathroom smelled like it was cleaned with dirty mop water.
Comment from Hotel Management
Jun 2, 2015 by Shelli, Hotel Management
Greetings, I want to thank you for taking the time to review our facility. We appreciate you choosing us when in Merrillville. Unfortunately, as hard as we try, early check ins aren't always available, especially when the hotel very busy. Our staff does the best they can to meet any early check in requests. Hopefully next time, we can honor an early check in just as long as the rooms haven't been sold the night prior. Shelli W General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Daniel Island

Older facility, super clean

Posted May 4, 2015
It IS a smaller, older hotel but it was clean, close to the interstate, the staff was super nice and breakfast was good. Bar Louie is great for a late night dinner!! Super surprised that our drinks were half off on a Thursday.
Comment from Hotel Management
May 4, 2015 by Shelli , Hotel Management
Hi Daniel, Thanks so much for your comments. We appericate all feedback. The staff here is amazing and it shows. Be sure to stay with us again next time. Shelli W. General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Nice and Relaxing

Posted Mar 23, 2015 on Hotels
It was a night away for my boyfriend and I. We got a whirlpool room. It was so nice and relaxing. The staff was great. The room was clean. And the breakfast was good as well in the morning.
Comment from Hotel Management
Jun 6, 2015 by Shelli, Hotel Management
Hello, Thanks so much for the positive review. We are glad that you and your boyfriend enjoyed your stay. We think our breakfast is yummy too. Shelli W General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 20, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Thomas

This traveler left a rating score only Posted Mar 1, 2015 on Hotels
3 out of 5
Recommended
for Business Travelers
by Zac from Illinois

great breakfast

Posted Feb 24, 2015 on Hotels
Traveling for business and just needed a quick night. Not much in terms of style, but the room was clean and comfortable, and the breakfast was great.
Comment from Hotel Management
May 2, 2015 by Shelli, Hotel Management
Hi Zac, We appericate your feedback. We are glad that your found your room to be clean and comfortable. We love our breakfast too. Shelli W General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Ok

Posted Feb 24, 2015 on Hotels
Exelet service and support
Comment from Hotel Management
May 2, 2015 by Shelli, Hotel Management
Hi, Thanks for the great comment. We love our staff. Shelli W General Manager.
5 out of 5
Recommended
for Getaway With Friends
by Angela from fort wayne in.

great lil getaway!

Posted Feb 23, 2015 on Hotels
It was very good alot better than i expected at last minute thank you. loved my stay...would do it again
Comment from Hotel Management
May 2, 2015 by Shelli, Hotel Management
Angela, Its great to hear that you loved our hotel. Hope to see you again soon, Shelli W General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Jean from Bloomington Indiana

Great Clean Room

Posted Dec 20, 2014 on Hotels
The room was extremely clean, bed comfortable my only problem was I wanted a room with a Jacuzzi tub which I got but it did not have many jets. I was in the area for a requirement for my master's program at Purdue Calumet so was looking forward to a nice relaxing Jacuzzi but that did not happen.
Comment from Hotel Management
Mar 7, 2015 by Shelli, Hotel Management
Hi Jean, Thanks so much for your comments, I am sorry that our jacuzzi wasnt as powerful as you would of liked. I hope you rocked your test for your master's program! Be sure to try us again. Shelli W General Manager