Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
77% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

lots of stores and resturants

Posted Dec 10, 2014
Pros: close to stores, restaurants, cheap
Cons: hotel was way in the back...kinda of hidden and hard to get to during rush hour
Location: went to the mall, restaurants, star plaza theater
room was musty, cold and drafty; hotel staff was nice but sometimes not very professional with their cell phones out and talking loudly in front of guest about their personal business
3 out of 5
by A verified travelerfrom indiana

New experience

Posted Dec 8, 2014
Pros: The employees
Cons: The grounds need to be renovated. At night the parking lot was dark in many areas. It was hard to see where the road began and ended.
Location: This is a key location but due to the property next door empty causes low market value. There were several restaurants and the mall was near by.
Pictures seem to be a lot more spacious then what they really were. i have stayed in other La Quinta and this one needs some up keep. If it a franchise property then that explains how it looks, but if it is a corporate property than someone higher up needs to visit. The employees were very pleasant which helps a great deal
2 out of 5
by A verified traveler

What can you expect for 60 bucks!

Posted Dec 8, 2014
It served our purpose for one night but I don't plan on staying there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Posted Dec 5, 2014
I hated that there was no elevator and we were put on the 2nd floor. It was very difficult to get my 1 year old son and luggage down to my car. I called the front desk to see if they had a luggage rack and they did not nor did they offer to help me.
3 out of 5
by A verified travelerfrom Indianapolis, In

I stayed at the La Quinta in Merriville, Indiana

Posted Dec 3, 2014
Pros: They allowed your pet.
Cons: Housecleaning do not cleanup everyday.
Location: The Southlake Mall
I took a bath the first day and was expecting when I returned back to my room it would be cleaned. No, they did not clean the tub out, so I told the desk clerk about the tub being dirty. He promise me he would let the house cleaner about it in the morning. I went to the desk the next morning and told another clerk about the tub. She told me I must asked for full services. I explained to her I thought this was a full services hotel. I did not want take a shower because I am a disable person and cannot standup in a shower. Also I do not like using a shower's chair. This to me is not clean enough went other customers sat on the seat. They never cleaned the tub the three days I was there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
Nice hotel and well priced. Staff friendly and food was good
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison, WI

Posted Nov 14, 2014
Pros: It was in the heart of so much. Many choices for dining, shopping if you wanted to.
Cons: Walls are a bit "thin"
Location: Mall and restaurants galore!
Looked at many hotels in the area. This by far was the best deal around. Very nice hotel, close to so much, dining an shopping. Would recommend this hotel to anyone.
1 out of 5
by A verified travelerfrom Merriville Indiana

Terrible

Posted Nov 4, 2014
The worst experience ever! Understaffed unprofessional uncleanliness rooms with mold infested bathrooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Pros: Location, price, clean
Cons: Pool was closed.
Location: Softball tournament. Plenty of shopping and restaurants near by
The room was clean. The price was great.The only negative thing was my lock on my door batteeris went dead and I got locked out of my room. The lady at the front desk was real nice and gave me 2 new sets of card keys but after they didnt work, she came down with her master key card.
2 out of 5
by A verified travelerfrom Muncie, In

Convenient location, but the property is dated.

Posted Sep 22, 2014
Pros: Location
Cons: See above.
Location: Great location, but needs updates to get me back.
Bed was not comfortable showerhead was in need of refreshing. I will stay elsewhere my next trip.