Dear Roberta,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MERRILLVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to read that the property was clean, the staff was nice and you were pleased with the rates. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Yasin,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Merrillville. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Emilia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Merrillville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Roderick,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MERRILLVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our front desk staff to be nice and accommodating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Harmandeep, The staff at the Red Roof Inn & Suites Houston - Hobby Airport and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello William, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Merrillville. I'm disappointed to see that your stay was less than ideal that prompted a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Fatima,Thank you for taking the time to tell us about your experience at the RED ROOF INN MERRILLVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the room. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Jillian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MERRILLVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

Hi Alphonse,We are sorry you had a less than satisfactory experience, prompting your 6/5 rating following your stay at the Red Roof Inn Merrillville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

Thank you, Brandon, for taking the time to tell us about your experience at the Red Roof Inn Merrillville. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that we weren’t able to provide you with that ideal home away from home experience you deserve, prompting your 1/5 score.We look forward to another opportunity to serve you better at Red Roof the next time you're in town.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, David. The staff and I at the Red Roof Inn Merrillville appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hey David,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Merrillville. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Timothy,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Merrillville is disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

Dear Diane,Thank you for taking the time to tell us about your staff at the Red Roof Inn Merrillville. We are utterly disappointed to read that your staff fell short of your expectations due to the lack of toiletries, the upkeep of the room and the other highlighted concerns that hindered your stay. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score.To uphold our company's high standards, I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Hello Michael,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Merrillville. It is so rewarding to read that you enjoyed staying at our location. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Merrillville. It is so rewarding to read that you enjoyed staying at our location. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Tianna Red Roof Management RediResponse Specialist

Thank you for taking a moment to rate your experience, Michael. The staff at the Red Roof Inn Merrillville and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

Dear Jeannette,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Merrillville. It's great to read your kind remarks regarding the hospitality of our staff however, I was saddened to see that we did not meet your expectations due to the uncleanliness of the amenities, the odor of the room and the other highlighted concerns that hindered your stay.Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other Red Roof in the future. Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Ankarao. It's great to see you enjoyed your stay at Red Roof Inn Merrillville, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, we ask that you consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Patience,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Merrillville. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that the possible mold in the bathroom, the uncleanliness of the floor and the stairs hindered your stay. It is our primary intention to provide positive experiences for our guest, so I am saddened to read that you encountered these distasteful situation.Nevertheless, I have shared your feedback with management to ensure that your concerns are addressed. We would love to have another chance to provide you with a better experience at our hotel the next time you're in townSincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Valued Guest,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Merrillville. It is so rewarding to read that you enjoyed the cleanliness of your room and the convenience of our location. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that Red Roof value you as our guest and appreciate your business. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hi Jose,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Merrillville. Please accept our most sincere apologies for the concern you described regarding the room and sheets that had stains. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Hello Kevin,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Merrillville. I am so disappointed that you did not enjoy your stay, prompting your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again and we hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Emma,I appreciate you sharing your feedback following your stay at the Red Roof Inn Merrillville. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the possible mold you saw in the second room and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Wanda,Thank you for taking the time to tell us about your experience at the Red Roof Inn Merrillville. I am glad to read that you were pleased with the friendliness of the front desk staff and how helpful she was. However, you mentioned that you felt a little unsafe. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Frank, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Merrillville and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Jevaughn,Thank you for taking the time to tell us about your stay at the Red Roof Inn Merrillville. I'm happy to see that you found your stay decent. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Abigail RediResponse Specialist

Dear John,Thank you for taking the time to tell us about your experience at the RED ROOF INN MERRILLVILLE. It's great to hear that you found our staff to be pleasant and helpful. However, I am sorry that your experience did not meet your expectations prompting your 2/5 score following your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management

Hello Michael, The staff at the Red Roof Inn Merrillville and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Lisa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MERRILLVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the tub that had a dirt ring, the front door/AC unit leaked water and all the other comment you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so I am disappointed this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We wish you all the best in your future travels.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Maurisha,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN MERRILLVILLE regarding the staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Gregory, Thank you for being a guest a Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, April. The team at our Red Roof Inn Merrillville was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that the room was clean, it was displeasing to read that this was the impression left with you. You stated that the situation regarding your late checkout and the poor bedding, along with your other concerns hindered your stay. As such, your feedback will be kept into consideration going forward.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRediResponse Specialist

Dear Selena,Thank you for taking the time to tell us about your experience at the RED ROOF INN MERRILLVILLE. I am sorry that your experience did not meet your expectations prompting your 1/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,Kamaria RediResponse Specialist

Hello Gordon,Your review of the Red Roof Inn Merrillville was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRediResponse Specialist

Hello Agustin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MERRILLVILLE. It was disheartening to read that your experience didn't meet your expectations due to the indicated broken and faulted amenities, also the unclean conditions you highlighted. Please know that this is not a level of service that we stand for and this will be taken into consideration to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Recordo Rediresponse Specialist

Hello Joseph, Thank you for taking the time to write a review of your stay at the Red Roof Inn Merrillville. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies for situation you described regrading the uncleanliness of the room, the mattress not being to your liking and the door knob situation you described. I have shared your feedback with management to ensure that your concerns are addressed. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Tianna RediResponse Specialist

Hello Amanda,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Merrillville appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

Hello Martin, Thank you for sharing your experience at the Red Roof Inn Merrillville. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the odor of the room and the noise disturbances you encountered. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Please know that we value you as our guest and appreciate your business. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Tianna RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MERRILLVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as uncleanliness and the general accommodation. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN MERRILLVILLE. I am sorry that your experience did not meet your expectations due to the situation you mentioned regarding the key and the lack of cleanliness of the mattress. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,KamariaRediResponse Specialist

Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Merrillville and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hello Kevin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MERRILLVILLE. We appreciate your 3/5 score. It's truly disheartening to hear that the upkeep of our property wasn't to your liking. Please know that we do value your business and will take your comment into consideration.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Dear Akeem, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MERRILLVILLE. We apologize for the less than ideal experience as you indicated the highlighted unpleasant smell the unclean water and the pest situation encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Please know that we value you as our guest and appreciate your businessThank you for sharing your concerns and all the best in your future travels.Sincerely, Kerry-Lee RediResponse Specialist

Dear Carol, Thank you for your review and your scoring. We appreciate you taking the time to share your feedback regarding your experience with us. We at theRED ROOF INN MERRILLVILLE thanks you for your comments and are happy to hear you stay was ok. However your stay became less than ideal due to the uncomfortable mattress. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences.Thank you again for your feedback. Sincerely, Kerry-Lee RediResponse Specialist

Dear David, Thank you for taking part in our guest survey following your stay at the RED ROOF INN MERRILLVILLE. It’s great to hear the staff was extremely pleasant and accommodating. You however indicated AC did not work, the floors were unclean and there was no iron with the ironing board. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello April,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MERRILLVILLE. It's disheartening to hear that you had such a traumatizing experience due to our property being sold out prior to your arrival. Please accept our sincerest apologies. On your next booking, please call the property directly to notify them of your late arrival. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,RecordoRediresponse Specialist

Dear Kathleen,We at the RED ROOF INN MERRILLVILLE are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Thank you for taking a moment to leave a review, Christopher. Myself and the staff at the Red Roof Inn Merrillville were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle RediResponse Specialist