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Reviews of Eureka Casino Resort

3 out of 5
Eureka Casino Resort
275 Mesa Blvd, Mesquite, NV

Reviews

8.4

Very Good

Rating 10 - Excellent. 641 out of 1267 reviews" "
Rating 8 - Good. 375 out of 1267 reviews" "
Rating 6 - Okay. 134 out of 1267 reviews" "
Rating 4 - Poor. 78 out of 1267 reviews" "
Rating 2 - Terrible. 39 out of 1267 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffanie

Liked: Amenities
Love the pool and the rooms are very nice and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Zelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and clean. Great front desk a gal. I like that the casino is not in the hotel. A good environment for my kids
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kimberly

Traveled with partner
Liked: Staff & service
For the price of the room, I wish it had been a little cleaner and more updated. But overall, it wasn’t bad. I felt safe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 19, 2024
Thank you for taking the time to leave this kind review. We hope to welcome you back again.

6/10 Okay

Steven

Traveled with group
Liked: Staff & service
The staff was friendly and the room was clean. Unfortunately the building only had one elevator, which was slow and constantly filled with guest and their golf gear/luggage. It was a real pain trying to get in and out of your room. There is a free morning coffee bar that opens at 5am which was nice, however while I was in there a homeless guy came in, got himself a cup of coffee and started digging in the trash. He wasn’t obnoxious or bothering guests but several people came in, saw him and left. Not a good look.
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 19, 2024
Thank you for sharing your experience. We're pleased to hear that you found the staff friendly and the room clean. We understand your concerns about the elevator situation; we'll work on ways to improve the convenience for our guests. Regarding the incident at the morning coffee bar, we'll address the situation to ensure all guests feel comfortable during their stay. Your feedback is appreciated and will help us make improvements for future guests. Thank you for staying with us.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 16, 2024
Thank you for this kind review. We are pleased that you found the staff to be friendly. We hope to welcome you back for another great visit.

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicer hotels to stay in the area. Bedding was nice, bed was comfortable. Pillows were hard, probably needed to be replaced. The room was clean and comfortable. The grounds were nicely kept up and a beautiful peaceful atmosphere away from the casinos. There are no late night dining options. I had to walk to another casino to eat. Other than that, I would stay again. Staff was very helpful and nice.
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 16, 2024
Thank you for this valuable feedback. We regret that the pillows and dining options did not meet your expectations. We have passed this on to management for improvement opportunities. We are pleased that you enjoyed your stay overall and we hope to welcome you back again.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and well kept. The pool and hot tub area are small but very nice. We had a garden room with access to the courtyard, which was great at the end of a long golf day. The rooms are very large and the beds are very comfortable.
Stayed 2 nights in Apr 2024
Response from Eureka Casino Resort on Apr 16, 2024
Thank you for this kind review. We are delighted that you enjoyed a comfortable stay and we hope to welcome you back again.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed with the bed and the room. The heating system was quiet and efficient.
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 16, 2024
Thank you for this kind review, we are delighted that you enjoyed the bed and heating system. We hope to welcome you back again.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 16, 2024
Thank you for taking the time to leave this great rating, we hope to welcome you back again!

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is staff owned and well taken care of.
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 12, 2024
Thank you for this kind review, we are delighted that you enjoyed your visit and we hope to welcome you back again.

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eureka hotel is very nice and clean. We enjoy staying herec
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 12, 2024
Thank you for taking the time to leave this kind review, we are pleased that you enjoyed the cleanliness of the property and we hope to welcome you back again.

10/10 Excellent

Sarah, Cheyenne

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Eureka Casino Resort on Apr 12, 2024
Thank you for taking the time to leave this great rating, we hope to welcome you back again.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 12, 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again soon.

6/10 Okay

Roberta

Traveled with partner
Liked: Cleanliness, staff & service
We did not expect the casino to be separated from the hotel and you needed to walk across the street to get there. The walk is partially covered but not enough so weather could cause a problem. The pool (heated) and two hot tubs were both great and open until 11so you could enjoy them later in the evening. Staff was very friendly and helpful. The biggest disappoint was the strong smoking smell in the casino. They need a better ventilation system or become non-smoking.
Stayed 3 nights in Mar 2024
Response from Eureka Casino Resort on Apr 4, 2024
Thank you for this valuable feedback. We regret that the casino smell was strong, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed the pool area and friendly staff and we hope to welcome you back again.

2/10 Terrible

Tara

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When arriving everything seems to be nice and maintained. Checking in was simple we got our keys went to our room only to find a man in our room that said ooh sorry not sure why they gave you this room it is out of service. So then went back to the front desk and told them they seemed puzzled try to figure out what was going on after they made a few phone calls they said so sorry there has been some kind of confusion. They said we can have a room ready for you in about an hour mind you have already unpacked the car because we did already checked in so now we have to take everything back to the car and we were traveling with 3 small children. Super frustrating. They did offer us to get in the pool but we had no wjere to change or couldn't un pack our stuff because no where to put it. All they could say was sorry. When asked for our money back they dont do refunds I would have to contact xyz... and it was not guaranteed. So after waiting they give us a room that the shower handle is broken the curtains dont close stains on the floor and hair still in the shower from who knows when. And to top it all off they have your complementary water for 4.00 people dump thousands of dollars i. To these places and not even a complementary water just a broken down dirty room.
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 4, 2024
Thank you for this valuable feedback, we have passed this on to management, and a member of the hotel management team should be reaching out to you shortly.

8/10 Good

Wendie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 4, 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again.

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there several times
Stayed 1 night in Apr 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for this great rating, we look forward to welcoming you back.

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Hard to find parking. Buffet wasnt open
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for taking the time to leave this rating, we are delighted that you enjoyed the room and we hope to welcome you back again.

4/10 Poor

Debra, Pahrump

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked that the hotel was quiet. We didn't like how dirty the room was. 1. On the side of the bed closest to the window, the brown draping around the bed and the platform of the bed, was covered in vomit. 2. Second day, brown draping was changed but the vomit on the bed platform was still not cleaned up. 3. The water in this room, made the room smell like someone had gone potty but did not flush. 4. Same smell of water, from vanity sink. 5. Carpeting throughout this room was really dirty. 6.On Sunday night, our actual anniversary night, we went outfor a nice dinner. We arrived back to our room tired and late. 7. Guess what we encountered!!! BED BUGS!!! We called the front desk. The person who answered the phone asked "what is it that you want me to do?" Seriously? No night manager! Couldn't leave front desk to verify...but I got pictures. She finally decided she would move us to an "upgraded" room. It was the same as our other room, minus stinking water, vomit, BED BUGS, 8. Carpet was a little cleaner than our earlier room. 9. Upon checkout, 4/1...I asked to see the manager. Informed he would not be arriving for at least another 30-45 minutes. Told we could wait. 10. I ASKED FOR THE MANAGER TO CONTACT ME, AS THE CLERK SAID SHE COULD NOT CLOSE OUT MY PORTFOLIO, THAT THE MANAGER HAD TO TAKE CARE OF MY ISSUES. I CALLED THE HOTEL LATER IN THE DAY AND ASKED TO SPEAK WITH THE MANAGER. I was told he was unavailable but I could leave a message. It's 9:45pm.No call back!
Stayed 2 nights in Mar 2024
Response from Eureka Casino Resort on Apr 3, 2024
Thank you for your feedback, our mission is to provide excellent guest experiences, and we regret to hear that your experience during your stay was not great. We take these claims very seriously, please rest assured knowing there are no findings of bed bugs in the room. We have taken your feedback and presented it to our hotel team, and someone will be reaching out to you.

10/10 Excellent

Stephan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and modern and quiet. The hotel is a separate building from the casino, so no need to wander through a casino to check on. Staff was extremely friendly and helpful.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for this kind review. We are delighted that you enjoyed the property and the friendly staff, we hope to welcome you back again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again.

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, room was as expected.
Stayed 3 nights in Feb 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for this kind review. We are pleased that you enjoyed your stay and we hope to welcome you back again.

8/10 Good

David

Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 19, 2024
Thank you for taking the time to leave this rating. We hope to welcome you back again.

10/10 Excellent

Julie

Liked: Property conditions & facilities
Enjoyed our time, comfortable and plenty of food options.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for this kind review. We are delighted that you enjoyed your visit, we hope to welcome you back again soon for another comfortable stay.

6/10 Okay

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is a little older and for $200 plus a night I was expecting a little more than a motel 6 feel.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for this valuable feedback. We regret that you did not find the adequate value in your stay, we have passed this on to management for improvement opportunities.

4/10 Poor

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air condition system in room didn't work sleeped in a hot room all night that blew warm air around.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 3, 2024
Thank you for your feedback, we regret to hear the A/C in your room did not work during your stay. We have passed this on to the hotel management for maintenance and improvement.

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for taking the time to leave this rating.

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy to get around. Lots of dining options. Only thing we didn’t like was the place seemed noisy. The doors slammed shut on every room and shook the room.
Stayed 2 nights in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for this valuable feedback. We regret that the noise level did not meet your expectations, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed your visit overall and we hope to welcome you back again.

6/10 Okay

Debra

Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 19, 2024
Thank you for taking the time to leave this rating. We hope to welcome you back again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience overall. Better lighting for in bed reading would be a plus.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 27, 2024
Thank you for this valuable feedback, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed your visit overall and we hope to welcome you back again.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 27, 2024
Thank you for taking the time to leave this rating.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Rooms very clean. Water in rooms should be free just as an appreciation for your guest. Cost is less than a satisfied customer
Stayed 2 nights in Mar 2024
Response from Eureka Casino Resort on Mar 27, 2024
Thank you for this valuable feedback, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed your visit overall and we hope to welcome you back again.

6/10 Okay

Sue

Liked: Staff & service
Not enough towels
Stayed 4 nights in Mar 2024
Response from Eureka Casino Resort on Mar 27, 2024
Thank you for this valuable feedback. We regret that the quantity of towels did not meet your expectations. We have passed this on to management for improvement opportunities and we hope to welcome you back again.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 27, 2024
Thank you for this kind review. We hope to welcome you back again.

10/10 Excellent

Jess

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and polite. They were always busy cleaning or helping people. It’s nice the rooms are separate from the casino and I didn’t have to walk my kids through it to get to our room.
Stayed 3 nights in Mar 2024
Response from Eureka Casino Resort on Mar 22, 2024
Thank you for this kind review. We are delighted that you enjoyed the layout of the property and the excellent customer service. We hope to welcome you back for another great visit.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
all is very good
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 21, 2024
Thank you for this kind review. We are delighted that you enjoyed your visit and we hope to welcome you back for another great stay.

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice to have a restaurant or even a coffee shop to get coffee and a bagel.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 19, 2024
Thank you for this valuable feedback. We regret that the dining options did not meet your expectations. We have passed this on to management for improvement opportunities. We are delighted that you enjoyed your visit overall and we hope to welcome you back again.

10/10 Excellent

Ruth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place very clean and nice
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 19, 2024
Thank you for this kind review. We are delighted that you enjoyed the cleanliness of the property. We hope to welcome you back again.

10/10 Excellent

Russell

Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 12, 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Eureka Casino Resort on Mar 18, 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again.

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in mesquite
Stayed 4 nights in Mar 2024
Response from Eureka Casino Resort on Mar 15, 2024
Thank you for this kind review. We are delighted that you enjoyed your visit and we hope to welcome you back again.

8/10 Good

Darla, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to casino
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 14, 2024
Thank you for this kind review. We are delighted that you enjoyed the layout of the property. We hope to welcome you back again for another great visit.

8/10 Good

Evan

Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Apr 2, 2024
Thank you for taking the time to leave this rating we hope to welcome you back again.

8/10 Good

william

Traveled with partner
Liked: Amenities, property conditions & facilities
The resort fee was $11.25, not $9.99 as Expedia advertised. We had two stains on our bed sheet…appeared to be old blood. Small spots but very obvious when blankets pulled back. I assume it was stained, I avoided the area on my side of bed.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 22, 2024
Thank you for this valuable feedback. We regret to hear of this experience and have passed this on to our hotel management team. A member of the management team should be reaching out to you soon.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN AND COMFORTABLE. GROUNDS WERE CLEAN AND LOBBY CONFORTABLE. ROOMS VERY NICE AND ALL THE STAFF WERE VERY FRIENDLY AND WE DIDNOT SEE ONE OF THEM WITHOUT A SMILE. WE WENT TO ALL THE OTHER PLACES AND WE WERE GLADE WE MADE EUREKA OUR CHOICE. WE WILL BE BACK FOR SURE!
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 12, 2024
Thank you for this kind review. We are delighted that you enjoyed the clean and comfortable room. We strive for excellent customer service and are delighted that this was your experience. We hope to welcome you back for another wonderful visit.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy ck in and ease of parking. Jacuzzi was a nice addition
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 12, 2024
Thank you for this kind review. We are delighted that you enjoyed the easy check in process, convenient parking, and updated jacuzzi. We hope to welcome you back for another great visit.

6/10 Okay

Jonathan C

Liked: Cleanliness, staff & service
Staff is very friendly. Thin walls, I could here the people next to very easily.
Stayed 2 nights in Mar 2024
Response from Eureka Casino Resort on Mar 12, 2024
Thank you for this valuable feedback. We regret that the noise level did not meet your expectations. We have passed this on to management for improvement opportunities. We are pleased that you enjoyed the friendliness of the staff and we hope to welcome you back again.

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfy! Everything needed was provided.
Stayed 1 night in Mar 2024
Response from Eureka Casino Resort on Mar 12, 2024
Thank you for this kind review. We are delighted that you enjoyed the cleanliness of the room and comfortable bed. We hope to welcome you back for another excellent stay.