Ratings based on 122 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified travelerfrom memphis tn
Plenty of room.....for improvment!Posted May 12, 2015
Hotel staff was great. It rained while we were there and water poured inside our window and ran down onto a/c unit. They gave us another room but we didnt move because it was our last night. Our room was dimmly lit. Exaust fan in bathroom did not work and made it musty. Shower head had hard water deposits on it. Bath tub drain plug was not attached and just kinda laying in tub. Behind bathroom door the tile grout was gross looking and the wall appeared to be damaged, perhaps from exaust fan not working. There had been renovations done since our last visit but by the lowest bider. Think my family will look elsewhere on our next visit.
by A verified traveler
Nice but noisyPosted Mar 7, 2015
The rooms are very comfortable and clean. The staff were very friendly, efficient and helpful with restaurant recommendations. The only discomfort was the very loud highway noise in our room.
for Everyoneby A verified travelerfrom MESQUITE,TX
the minute getawayPosted Mar 6, 2015
Pros: Loved the indoor heated pool lol the breakfast selection clean room and nice beds location
Cons: nothing I can think of for now.....just wished mesquite had more local activities
Location: location was good for easy access to the freeway as well as residential roads
As we all know , the weather in Texas can be unpredictable. Perhaps the constant bragging about how good we have it in the winter months has finally caught up with us lol. I had a guest from up north come down hoping to escape the Nordic cold climate that still makes me shudder when I think about it ! Lets just say that I should have had my guest bring heavier clothing. Thankfully your hotel had a indoor heated pool , comfortable , pillowy warm beds and a nice breakfast selection to distract them for the wintery blues . My guest said that they rested well during their stay and aside the weather had a really good time. Thank you so much for your services. Expedia made it all seem like a fairly seemless process.
for Everyoneby A verified traveler
Posted Mar 3, 2015
Good all around it snowed and was cold heater marginal fan in bathroom almost not effective at all
for Business Travelersby A verified traveler
ComfortablePosted Feb 14, 2015 on Hotels.com
Clean room. Even though it is located beside a highway the noise is not bothersome or very loud. Comfortable.
for Familiesby stacyfrom St. Louis
Family visitPosted Jan 14, 2015 on Hotels.com
It was nice and comfortable
for Couplesby A verified traveler
Pricey hotelPosted Jan 4, 2015 on Hotels.com
This hotel is way too pricy for what it should really be worth. From the outside it's great looking but on the inside it's not at all. Very outdated, restrooms not pretty and it's defenitely not worth one hundred and twelve dollars a night. The hotel across the street is way better and should have stayed there instead.
for Couplesby Joefrom MENA
THEY WENT THE EXTRA MILEPosted Dec 31, 2014 on Hotels.com
They were very accommodating in letting our entire family meet in a large area for our holiday dinner. We can't thank them enough.
for Couplesby A verified traveler
Posted Dec 13, 2014 on Hotels.com
for Familiesby Jimfrom Texas
Over booked hotel, poor customer servicePosted Dec 11, 2014 on Hotels.com
Family of four: Dad, Mom, and two young children, reserved and prepaid for room with two queen sized beds for overnight stay. Arrived for check to be given a room with 1 bed. Hotel overbooked and could/would not make it right. Front desk staff would/could not get higher level manager on the phone. Hotels.com could/would not make it right.