Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2015
It was an OK experience. The lady at the front desk made the first day pretty horrible but the staff within the next few made it pretty pleasurable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saint Clair Shores, Mi

Mid-way from Airport to downtown

Posted Mar 25, 2015
Very nice, clean hitel on a quiet street. Close to a variety of Restaurants and shopping. Mall is 5 minutes away. For Creole/ Cajun try Acme Oyster Co, 5 mins away, best prices compared to other locations.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Posted Mar 23, 2015
Pros: Great service
Cons: A/C unit in room
Location: Great location in the part of New Orleans we were looking
Window A/C units made more noise than normal when turning on each time during our sleep.
3 out of 5
by A verified traveler

Posted Mar 18, 2015
Pros: location
Cons: Took an hour to get a cup of soup & hamburger to go, from Bistro Café. One lady working cash register, happy hour and drinks. Customer backup!!
Location: near airport
It was ok. but for the price, it was disappointing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom OH

Clean hotel, friendly staff

Posted Mar 18, 2015
The hotel was very clean and in an area away from the main street. The staff was very friendly and helpful. The hotel was located close to New Orleans and very accessible to the I-10 Expressway. It was a very comfortable stay.
3 out of 5
by A verified travelerfrom Denver, CO

Book the Residence Inn instead!

Posted Mar 16, 2015
Pros: Location to Ron's Gumbo Shop
Cons: Cleanliness of linens and towels
Location: Gumbo Shop!
Not very clean. The sheets looked dirty and the towels certainly werent. We spent the night here on our way to the gulf beaches. If you stay in this area, eat at Ron's Gumbo Stop, fantastic! Everything else about this place and location was just ok. We were given keys that didn't work in our door upon arrival. Staff at the front desk was nice enough, but bar staff was pretty indifferent. Will not go back to a Courtyard Marriot after this experience, I expected the place to be better!
Comment from Hotel Management
Mar 19, 2015 by Brandon, Hotel Management
Thank you for taking the time to share your recent experience at the Courtyard New Orleans Metairie with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I was disappointed to hear about your experience while visiting our hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. I want to take this opportunity to apologize on behalf to the hotel and hope that you come back to allow us to prove our level of commitment to our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
It was very clean and the staff was amazing!! I would stay there again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville,Fl

Me and my fiance enjoyed our stay, amazing!!

Posted Feb 21, 2015
Me and my fiance enjoyed our stay, amazing room service and as well clean!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lo

EXCEPTIONAL! !

Posted Feb 19, 2015
CLEAN ROOMS. AWESOME CUSTOMER SERVICE:):) 5 STAR HOUSEKEEPING!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to all my needs.

Posted Feb 4, 2015
Pros: Overall a great place to stay.
Very clean and close to all my needs in the area. Work well for what i was looking for.