My daughter and I traveled to New Orleans for the Paul McCartney concert. The high level of customer service provided by the Sheraton staff began during the shuttle ride from the airport. They called us by name, remembered our names, answered all of our questions with a smile, even asking us the next morning if we enjoyed the concert.
On top of the friendly, professional customer service, the room was very clean, comfortable and quiet.
Dave from Sioux Falls, SD
This hotel is in the heart of Metairie's business district, about 8 miles from Louis Armstrong International Airport, New …More
Hotel staff was very good with the exception of housekeeping services. The housekeeper did NOT leave any bath towels on Friday. When my husband went to ask maid about towels and she replied she did not understand English. Unacceptable !!
Sunday night when we returned to the room there were NO Washcloths and NO bath towels. We called to the front desk and they immediately brought towels to our room.
But overall our stay was excellent!
Traveller from new york
This suburban Metairie hotel is only 4.8 kilometers (3 miles) from Louis Armstrong New Orleans International Airport and 14.5 …More