Ratings based on 781 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
HAD A WONDERFUL TIME, FRIENDLY , CLEAN AND TRIED TO MAKE YOU HAPPY.
Comment from Hotel Management
May 26, 2015 by Blake J., Hotel Management
Thank you very much for your feedback. We are thrilled to hear that you had a great time and received great customer service during your visit. We look forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom a

Posted May 21, 2015
Rooms were nice. The hallways stunk of stale cigarette smoke, bad!
Comment from Hotel Management
May 26, 2015 by Blake J., Hotel Management
Thank you very much for your feedback. We apologize for the odor you encountered on your recent stay. Your comments have been forwarded to hotel management for further review. We appreciate your comments and your patronage and we hope to have the opportunity to better serve you in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom woncherter jky

Over the top!

Posted May 15, 2015
Great place..... will return on my next visit to western Kentucky
Comment from Hotel Management
May 26, 2015 by Blake J., Hotel Management
Thank you very much for your review. We are glad to hear that you had a good time on your visit and look forward to welcoming you back on your next trip!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2015
Just stayed the night but was very pleased with the ease of entrance and cleanliness of room.
Comment from Hotel Management
May 5, 2015 by Blake J., Hotel Management
Thanks for your review, we are glad you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom madison, al

Nice hotel with gambling !

Posted Apr 30, 2015
Pros: Very clean, off and away from the highway noise. Rooms were huge and very comfortable.
Cons: Better pillows
Location: The location was a couple of miles off the expressway, which made it very quiet. superman statue in town .
The hotel was very clean. The room was huge, king size bed plus sitting area. The bathroom was the size of twice or larger hotel bathrooms. Very clean and quiet. I liked the fact the excess to the rooms were very secure, you needed your room key to get on the elevators . Our bed was very comfortable, the pillows were lacking, but each person had 2. The bar and grill downstairs was nice to be able to eat without leaving the hotel, it was pricey but the food was good. The staff was very friendly. It's a very nice hotel off the bustle of the expressway and I would definitely stay again.
Comment from Hotel Management
May 5, 2015 by Blake J., Hotel Management
We appreciate your feedback regarding your recent stay. We are pleased to hear that you enjoyed the spacious rooms and received friendly service from the staff. We look forward to the opportunity to welcome you back on your next trip!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Highlands Ranch, CO

Hotel only. No gambling.

Posted Apr 29, 2015
Everything was excellent but no free breakfast. Our GPS took us on miles & miles of narrow back country roads to head toward Branson. Beware. Much less expensive than all offerings at Paducah. Worth a few miles extra.
Comment from Hotel Management
May 5, 2015 by Blake J., Hotel Management
Thank you for your feedback. We are thrilled to hear you had an excellent stay and it was worth the extra few miles!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississippi

Great hotel with river view

Posted Apr 21, 2015
Pros: it is within walking distance of local restaurants and bars.
Cons: Water pressure in shower.
Location: Superman museum and several restaurants nearby including Fat Edd's which has a really good selection of food at great prices.
The staff was very friendly and helpful with a good knowledge of local sites to see and restaurants and bars. The room was very clean. Beds were so comfy, and the bathroom was huge. The bathroom was clean and very up to date, but the water pressure of the shower was a little wimpy. Overall, a great place to stay and would go there again.
Comment from Hotel Management
May 5, 2015 by Blake J., Hotel Management
Thank you very much for your review. We are happy to hear that you received friendly and helpful customer service on your visit, and you found your room to be spacious and comfortable. We look forward to welcoming you back!
2 out of 5
by A verified travelerfrom Minnesota

Casino Hotel

Posted Apr 16, 2015
Pros: Nothing good to say about this hotel
Cons: Staff could be more friendly even though there was no non-smoking room available.
Location: Gambling in the hotel.
Not good, I reserved and paid for a non-smoking room and confirmed, but when arrived there is no non-smoking room available. I have no choice but stay in a smoking room because it was very late to the evening.
Comment from Hotel Management
Apr 21, 2015 by Blake J., Hotel Management
Thank you for your review. We apologize for not being able to provide you with the room you had requested. We understand how frustrating that must have been and we are sorry it made your trip less enjoyable. We hope that you will consider giving us another chance to better serve you in the future. We thank you for your feedback and your patronage.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Posted Apr 9, 2015
The room was very clean and quiet I will stay here again if in the area
Comment from Hotel Management
Apr 13, 2015 by Blake J., Hotel Management
Thank you for your review. We are glad that you were comfortable in your room. We look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mn

Posted Mar 28, 2015
Needed a quick place to stay on our road trip. Worked out great.
Comment from Hotel Management
Mar 31, 2015 by Blake J., Hotel Management
Thanks for your review! We are glad that everything worked out for you on your trip!