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I had asked for help in getting my suitcases to the terminal. Was told it would cost 25 Euros, to which I agreed. Unfortunately nobody showed up and I got the cases downstairs myself. A VERY friendly young woman told me that they NEVER charge for this service and she could not find out why no-one ...
For short-stay it met our requirements. The staff's knowledge of the area was limited however they were helpful with other requests.
The hotel wouldn't have been too bad, but we had 2 rooms out of 4 where the air conditioning wasn't working the entire week. We kept telling them the thermostat needed changing, but we never received any service on that. We had to sleep in a warm room all week with the window opened, but you hear ...
Recently went to the Dusseldorf Boat Show, most places where sold out but I found this hostel on the internet and decided to give it a chance and was rewarded with an excellent stay at a fairly decent price.
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