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Reviews of Camino Real Aeropuerto Mexico

4 out of 5
Camino Real Aeropuerto Mexico
Mexico City

Reviews

8.4

Very Good

Rating 10 - Excellent. 4170 out of 7523 reviews" "
Rating 8 - Good. 1723 out of 7523 reviews" "
Rating 6 - Okay. 795 out of 7523 reviews" "
Rating 4 - Poor. 407 out of 7523 reviews" "
Rating 2 - Terrible. 428 out of 7523 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Mar 2024

8/10 Good

Miguel

I like everything about it
Stayed 1 night in Apr 2024

8/10 Good

Valter, Victoria

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
It’s ok, average hotel but convenient as it’s connected to the airport (crossing the street using a skywalk/overpass). It fails by not offering air conditioning - there’s a control but it won’t cool the room, just fan. Maybe it controls heat (not sure who would need that). Cleanliness is average.
Stayed 1 night in Apr 2024

8/10 Good

Margaret

Traveled with partner
Just perfect for our quick night stay before flying
Stayed 1 night in Apr 2024

10/10 Excellent

Hernando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2024

8/10 Good

Phil

Business traveler
Liked: Cleanliness, staff & service
Hotel was nice, clean and very convenient to the Air Port. Shuttle was quick and easy as well.
Stayed 1 night in Apr 2024

8/10 Good

Fernando, Ponte Vedra Beach

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Best thing is the convenience of being walking distance to the airport. Worse part is the property is very dated and in need of major remodeling, mostly in the rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 19, 2024
Estimado Eduardo. Muchas gracias por compartir con nosotros sus valoraciones y nos da mucho gusto saber que disfrutó de una buena estancia en esta su casa.Estamos para servirle siempre

10/10 Excellent

hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 minute walk from the airport
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear guest We appreciate the time you give us to evaluate our services and we continue to serve you so that your home returns soon.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 19, 2024
Dear guest.Thank you very much for your valuable comments, we continue to serve you in this your home.

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good, the property is a little tired but services and facilities are ok.
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear Rocío.Dear guest, Thank you very much for evaluating our services and we are very pleased to know that you are part of our satisfied clients.We are always here to serve you.

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectamente todo muy bien.
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Estimado Miguel Muchas gracias Como ya sabe esta es su casa y lo esperamos pronto de regreso.

10/10 Excellent

Alan, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
The checkin staff was very professional, courteous and made every effect to facilitate checkin process, including allowing a change in accommodation, on request. Excellent.
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear Alan.We appreciate your valuable comments and we are very pleased to know that you enjoyed a pleasant stay and good service in this your home.We are always here to serve you.

10/10 Excellent

Raymundo

Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Estimado Raymundo Agradecemos el tiempo que nos regala para evaluar nuestros servicios y continuamos a sus órdenes. Estamos para servirte siempre.

10/10 Excellent

SILVIA LUCILA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a layover or after a long haul flight.
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 16, 2024
Dear SilviaThank you very much for staying in this home and for taking the time to evaluate our services. Your opinion is very important to us.We are always here to serve you.

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service when you enter to the hotel
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 16, 2024
Estimado Rubén Agradecemos su valiosa opinión la cual nos ayuda a seguir mejorando nuestros servicios. Seguimos a sus órdenes en esta su casa.

6/10 Okay

Juan Carlos, Austin

Traveled with family
Facilities are outdated, beds are uncomfortable
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 16, 2024
Dear guest.Agradecemos sus valiosos comentarios los cuales nos ayudan a seguir mejorando Por supuesto que estaremos trabajando en la mejora de nuestras instalaciones para su mayor comodidad. Estamos para servirle siempre.

10/10 Excellent

Nancy, Portland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a Very suitable hotel for our stay since we had a flight the next day it was close to the airport for us. Made our lives easier
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 16, 2024
Dear Nancy.We are always here to serve you.

10/10 Excellent

Miguel, newcastle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was quite helpful, there's plenty of dining options in the premises. walking to the airport is effortless.
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 16, 2024
Dear guest.Thank you very much for evaluating our services and for sharing with us your comments, which are very valuable.We are always here to serve you.

8/10 Good

Evelen, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hit and miss as to accomodations
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear guest Thank you very much for your comments.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, 1 night
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear Paul.Thank you very much for evaluating our services and we hope to see you back soon at your home.We are always here to serve you.

2/10 Terrible

Sarah

Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Estimada Sara Muchas gracias por evaluar tus servicios continuamos a sus órdenes y al pendiente de cualquier comentario adicional. Estamos para servirte siempre.

6/10 Okay

MARIA

Traveled with family
Liked: Staff & service, property conditions & facilities
I like it close to the airport and it’s convenient for people that early flights
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear María.Thank you very much for your valuable comments and we continue to serve you in this your home.

8/10 Good

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is just across the airport really convenient for my early morning flight the rooms are a little small but cozy, beds are weird, the staff super friendly and nice
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear Magdalena.We appreciate your visit to this home and the time you give us to share your valuable comments.We continue at your service in this your house.

8/10 Good

Jose, Los Angeles

Traveled with family
Liked: Staff & service
Place is super close to the airport. The lobby looks nice and staff was friendly. The hotel kind of reminded me of the Luxor in Vegas due to the hollow layout of the place. Place could use some updating but it was convenient as it was near the airport.
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto on Apr 18, 2024
Dear José.Thank you very much for your valuable comments which are excellentWe are always here to serve you.

6/10 Okay

Emilie

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 16, 2024
Estimado Huésped.Agradecemos el tiempo que nos regala para enviar su opinión y también agradecemos su visita a esta su ca Estamos para servirle siempre.

10/10 Excellent

DeLisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful when I was taken ill, especially the Captain and the waiters in the breakfast buffet who kindly made sure I had enough bottles of water to take back to my room and the check-in desk who helped me extend my stay.
Response from Camino Real Aeropuerto on Apr 9, 2024
Dear guest We appreciate your valuable comments and we are very pleased to know that you are part of our satisfied customers.We continue at your service in this your house.

8/10 Good

Randall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice bathrooms, large “enough” room, comfortable beds.
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto on Apr 9, 2024
Dear guest.Thank you very much for evaluating our services and we also appreciate your visit, we hope to see you back soon.We are always here to serve you.

10/10 Excellent

Saul

Stayed 1 night in Feb 2024
Response from Camino Real Aeropuerto on Apr 16, 2024
Estimado Huésped.Agradecemos el tiempo que nos regala para enviar su opinión y también agradecemos su visita a esta su ca Estamos para servirle siempre.

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 10, 2024
Estimada Nancy Muchas gracias por visitarnos y por tomarse el tiempo para evaluar nuestros servicios. Estamos para servirle siempre.

10/10 Excellent

ROY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel. Best location in Mexico City. You don’t have to worry about getting to the airport, because you are already there.
Stayed 2 nights in Apr 2024
Response from Camino Real Aeropuerto on Apr 9, 2024
Dear Roy.Thank you very much for your valuable comments which always help us to continue improving.We are always here to serve you.

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 9, 2024
Estimado huésped Muchas gracias por evaluar nuestros servicios y nos da mucho gusto saber que disfrutó de un estancia satisfactoria en esta su casa.Estamos para servirle siempre.

2/10 Terrible

Alejandro

Traveled with family
Disliked: Property conditions & facilities
Rooms are built so that if someone is speaking next door, it is like he is seating inside your room. I was kept awake by the profanity of the guy next door who either got pretty bad news or was losing constantly on online betting or something. A steady stream of "oh no"s and " f*ck" non stop. Wont stay there again.
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 10, 2024
Dear guest.We appreciate the time you give us to share your opinion, which is very important because it gives us the opportunity to review and improve the areas of opportunity that you mention.We apologize in advance for the inconvenience and we continue to serve you here in your home.

10/10 Excellent

Delfino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to see the hot/cold water valve condition improve
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 10, 2024
Dear Delfino.We appreciate your valuable comments and we will be working to improve our facilities.We are always here to serve you.

8/10 Good

Ronny, Kalaheo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the airport
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 6, 2024
Dear Ronny.We appreciate the time you gave us to evaluate our services and we are very pleased to know that the location of our facilities was convenient for your trip.We are always here to serve you.

10/10 Excellent

Rosie, Burien

Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 9, 2024
Estimado Huésped. Buenas tardes Agradecemos el valioso tiempo que nos dedica para hacernos llegar sus comentarios los cuales nos ayudan a mejorar.Seguimos a sus ordenes en esta su casa.

10/10 Excellent

Joseph, Corona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safes nd quiet, easy transportation.
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto Thank you very much for you on Apr 6, 2024
Dear guest.Thank you very much for your visit, we hope to see you soon.

10/10 Excellent

Kenia Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 6, 2024
Estimado huéspedMuchas gracias por volver nuestros servicios por hospedarse en esta su casaSeguimos a sus órdenes regrese pronto por favor.

8/10 Good

fiorella, colorado springs

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We were able to walk to it from airport, that was great. The staff was super nice. The only complain I have is that our bedroom floor was not vacuumed/swept. When we showed you could easily see women's hair and little pieces of dirt everywhere.
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto We appreciate your valuable on Apr 6, 2024
Dear guest.First of all, we offer you a huge apology for the oversights in the supervision of our cleaning, which we will be addressing to prevent it from happening again.We appreciate your valuable comments and we remain at your service in this your home.

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 5, 2024
Estimada CarmenMuchas gracias por su evaluación esperamos verla pronto de regreso.

10/10 Excellent

Alfredo

Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 5, 2024
Estimado AlfredoMuchas gracias por evaluar nuestros servicios y por su visita a esta su casa Camino Real aeropuerto.Estamos para servirle siempre.

10/10 Excellent

YOUNGSUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien excepto los cantos fuertes por la noche.
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto on Apr 4, 2024
Estimado huéspedEstaremos trabajando en la mejora De su descanso le agradecemos sus valiosos comentarios los cuales nos ayudan a darnos cuenta de las áreas de oportunidad que tenemos.Estamos para servirle siempre.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 6, 2024
Estimado WilliamAgradecemos el tiempo que nos regala para evaluar nuestros servicios y seguimos a sus órdenes en esta su casa.

8/10 Good

Athziry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and close proximity to the airport
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto on Apr 4, 2024
Dear guest.We greatly appreciate your visit and we remain at your service in this your home, we hope to see you back soon.

10/10 Excellent

robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel, near the Mexico City Airport, makes it really convenient and safe. I will stay again.
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto on Apr 4, 2024
Dear Robert.Thank you very much for your valuable and very complete comments. We hope to see you soon back in this home.

8/10 Good

Steven, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Camino Real Aeropuerto on Apr 4, 2024
Estimado huéspedMuchas gracias por su visita a esta su casa continuamos a sus órdenes.

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very corteous, rooms are very clean and comfortable. In hitel Good restaurants
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 4, 2024
Dear Miguel.Thank you very much for your valuable comments, which we will be sharing with all our staff. We are very pleased to know that you enjoyed a pleasant stay and we continue to serve you.

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service
Is an airport area, the hotel offer is a very good choice
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 2, 2024
Dear Francisco.Thank you very much for your valuable comments. We continue to follow his orders in this his house

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 4, 2024
Estimado JoséAgradecemos sus valiosos comentarios y esperamos verle pronto de regreso en esta su casa.Estamos para servirle siempre.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Camino Real Aeropuerto on Apr 2, 2024
Estimado huéspedMuchas gracias por su visita y por sus valoraciones.Estamos para servirle siempre