Ratings based on 832 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
El personal increíble. El desayuno muy rico. Pero lo q si no entendí es por q si me quedo en su hotel me cobraron los días q me quede por el estacionamiento de mi coche?
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

Nice hotel with very good location

Posted Apr 6, 2015
Pros: Nice staff, very spacious rooms, good service and good restaurants
Location: The Chapultepec Park and Castle are nearby as well as the National Auditorium. Also there are good restaurants at very short distance.
The hotel is very nice and quite. It has a great location, with the Chapultepec Park and Castle nearby. Also good restaurants in the vecinity.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Great Hotel. Fantastico Location and great restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Gem in the city

Posted Mar 18, 2015
Cons: WiFi service needs some work
Nice location. Helpful concierge! Amazing food. A+
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, fancy, artistic. Friendly staff

Posted Mar 17, 2015
Pros: Style, architecture. Staff was very nice and courteous. Excellent food, great choices. Cool bars and lounge areas
Cons: Charges for Internet access daily, parking and mini bar items is a little steep!
Location: Lots of great places, parks, museums, restaurants, cultural activities around. Close to downtown and historic monuments.
Very nice hotel, love the architectural style. Very friendly and courteous staff. But room was cold and hard to get heater going.
3 out of 5
by A verified traveler

Posted Mar 8, 2015
En general el hotel esta bien ubicado pero los cuartos no están cómodos, las camas tampoco están cómodas y la distribución tampoco me gusto. Precios altos instalaciones feas.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom xalapa ver

Hotel agradable cerca de donde íbamos a estar

Posted Mar 8, 2015
Pros: Todo muy bien
Cons: El área de masajes muy cerca
Location: Muy cerca centros comerciales
Muy contentos, hotel muy bien ubicado y sobre todo muy buen gimnasio
2 out of 5
by A verified traveler

Posted Mar 7, 2015
Pros: La ubicación.
Cons: TODO !!!
Muy caro y viejas las instalaciones, deberían cambiar las puertas de madera de las habitaciones, ya se ven muy desgastadas. hay hoteles en la zona (polanco) mas nuevos y mas baratos. siendo de la misma categoría.
3 out of 5
by A verified traveler

Good location

Posted Feb 28, 2015
They charge me the wifi service too expensive for the quality of the connectivity. Must be included
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 22, 2015
This is a very good hotel, inside the hotel are very nice restaurants, the location is excellente, the best location at México city, the hotel is comfortable and clean