Ratings based on 573 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hands down, the best choice at Mexico City airport

Posted Dec 17, 2014
Our family experience was great from checking in to departure. Only suggestion is on pricing and variety of food. It is pricey and only acceptable.
Comment from Hotel Management
Dec 18, 2014 by orlando gomez, Hotel Management
Dear guest It is an honor to receive your comments, we are happy to read that we did a good job for you and your family. Our hotel has a design that adapts to all travelers, whether for business or leisure, providing quality services with a calm atmosphere that feel they are not at the airport. It is quality a constant that we seek and work with also in our restaurant, thank you for your suggestions! Best regards!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso Tx

Best hotel in Mexico City

Posted Dec 15, 2014
Super polite staff and great service. A+ Very close for the airport and great parking
1 out of 5
by A verified travelerfrom Nuevo Leon

Terrorífico el personal del Hotel

Posted Dec 15, 2014
No hubo atencion y a mi familia que me fue a visitar la trataron como criminal sin criterio y malas formas. Nunca lo había vivido en ningún hotel del mundo. Incluso EB hoteles de gran categoría. No esta capacitado el personal para un trato amable.
Comment from Hotel Management
Dec 17, 2014 by orlando gomez, Hotel Management
Querido huésped, muchas gracias por tomar de su tiempo para compartir su experiencia en Courtyard Mexico City Airport. La seguridad de nuestros huéspedes es muy importante, desde el acceso controlado para todas nuestras áreas, hasta el monitoreo en todos los espacios. Al igual que las visitas externas para nuestros huéspedes, existe un protocolo de seguridad ya sea solicitando una identificación para acceder o que nuestros huéspedes bajen por sus visitas, tomamos estas medidas para brindarle mayor seguridad. Nos gustaría verlo muy pronto, saludos.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Great location customer service amazing

Posted Dec 12, 2014
customer service food impeccable everyone there spoke English to me incredible service very helpful always asking if there was anything we needed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom puebla

Excelente

Posted Dec 4, 2014
Fue solo una noche, pero muy comoda y la comida muy buena
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cocoa, Fl

Very clean. Pleasent people working there

Posted Dec 1, 2014
Ver clean, safe and neat. Please t people working representing the chain of hotel. Very nice
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom London

convenient hotel in Mexico City airport

Posted Nov 28, 2014
Pros: Good rooms, OK restaurant, lovely staff.
Cons: Wider choice of food - lighter, less calorific and less American, would be good alongside the hamburgers and steaks.
Location: Right in Terminal 1 in Mexico airport - perfect
I was very happy with this hotel. I am temporarily on crutches and the staff could not have been kinder and more helpful to me, including wheeling me in the hotel wheelchair all the way to my connecting flight on the day I moved on.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dresden

Flughafenhotel

Posted Nov 25, 2014
Für eine Nacht in Ordnung. Ausstattung sehr gut und Bad Groß und sauber. Zimmergröße 1A (ich habe es alleine genutzt), aber auch für 2 perfekt - man hat genügend Platz und tritt sich nicht auf den Füßen rum. Einziger Nachteil etwas hellhörig und Zimmertüren fallen automatisch ins Schloss, was man hört (früh um 5 schon etwas störend), aber wie gesagt für eine Nacht vor dem Heimflug ok.
Comment from Hotel Management
Dec 2, 2014 by orlando gomez, Hotel Management
Dear guest. Thank you very much for your comments, it is a pleasure for us to have been part of your trip, making your stay an great experience. All of our spaces are designed for our guests to enjoy every second of your visit, whether good food in our restaurant, or exercising in our gym, we strive give the best lodging experience. Our rooms are designed with technology to isolate outside noise to provide our guests a pleasant stay, we regret and widely welcome your feedback, we will take your comments into account. We really hope to see you soon. Best regards!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

It was a great choice!!

Posted Nov 17, 2014
I was concerned about making the right choice for a Mexico City Airport hotel, but I was very happy with the selection. We were picked up in Terminal 2 and taken by shuttle to the hotel adjacent to Terminal 1. Our driver was very courteous, not only bringing our bags into the hotel, but he also was the one to escort us to our room and provide an orientation of the property. The room was very quiet and comfortable, and a very short walk to our early morning departure gate. Would stay there again for sure!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puebla

La mejor opción para viajeros iunternales

Posted Oct 2, 2014
Pros: Casi todo
Cons: Chicharrón para la sopa de tortilla!
Location: Es un hotel de aeropuerto, punto
Como es normal, pasamos sólo 1 noche en este hotel en el aeropuerto, pero sentimos un ambiente muy acogedor y agradable, buenas instalaciones y servicio, a un paso de llegadas internacionales, y luego de los autobuses.