Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puebla, Mx.

Cómodo

Posted Jan 19, 2015
Pros: en general, todo.
Location: solo lo usamos para dormir y salir temprano a la mañana siguiente
Me pareció muy bueno, lo usamos para salir temprano desde la T1 del AIM, esta en muy buen estado y bien diseñado, recomendaría un mejor precio porque es un hotel que solo se usa por temas de viajero.
Comment from Hotel Management
Jan 23, 2015 by orlando gomez, Hotel Management
Querido huésped, Agradecemos sus amables comentarios y el tiempo que se tomó para compartir su experiencia en Courtyard Mexico City Airport con otros usuarios, su opinión es muy importante para nosotros y para todos aquellos viajeros que necesiten un lugar donde hospedarse después o antes de un viaje en la Ciudad de México. Como usted comenta, nuestra cercanía con el Aeropuerto Internacional de la Ciudad de México, es uno de nuestros principales beneficios, esmerándonos en brindar el trato cálido, amigable y fresco, haciendo sentir a cada uno de nuestros huéspedes como en casa. Esperamos verlo pronto. ¡Saludos!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico DF

Excelente hotel junto al aeropuerto

Posted Jan 18, 2015
Muy buena opción para quienes tienen que estar sumamente temprano en el aeropuerto. El personal del hotel es eficiente y amable. Muy recomendable
Comment from Hotel Management
Jan 23, 2015 by orlando gomez, Hotel Management
Querido huésped, Agradecemos sus amables comentarios sobre nuestras instalaciones y nuestro personal, con mucho gusto les haremos llegar su retroalimentación; es un orgullo para nosotros saber que gracias nuestro cálido trato podemos ser reconocidos como un hotel de calidad para todos los viajeros, además de nuestras modernas áreas y servicios únicos para todos. Esperamos que en su próxima visita nos elija como la opción para hacer su viaje una mejor experiencia. ¡Saludos!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BC, Canada

Convenient, comfortable, new hotel. Will return.

Posted Jan 13, 2015
Pros: All good
Cons: New hotel, just working out start up. No complaints.
Location: Terminal 1 Mexico City airport. Easy access to downtown, all the museums and other sites.Perfect for early flights, just across the sky bridge.
Stayed one night and then, circumstances required a second night. Very comfortable, still working out the kinks in a new location, no complaints. Helpful staff, decent restaurant, the place to stay for an early departure out of Mexico City. Could not be more convenient.
Comment from Hotel Management
Jan 22, 2015 by orlando gomez, Hotel Management
Dear guest. Thank you very much for your kind comments, it is a pleasure for us to know that you enjoyed your stay in Courtyard Mexico City Airport. We are pleased to read that our location has proved positive and comforting for your trip, our convenient access to Terminal 1 of the airport in Mexico City seeks to provide to all the travelers a unique experience in accommodation, remember that if you come or go to Terminal 2, we also have free shuttle. We hope to see you soon on your next trip, it will be a pleasure for us. Best regards!
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight for flight to Puerto Escondido

Posted Jan 8, 2015
Pros: Convenience to airport. No need for shuttle service ...
Cons: bathroom door of room 250 squeaks very loudly
Comfortable bed, nice hot water, good breakfast! After horrendous 36 hours of travel we needed a restful place to recuperate.
Comment from Hotel Management
Jan 22, 2015 by orlando gomez, Hotel Management
Dear guest, Thank you very much for sharing with us your review, it is a pleasure to read you enjoyed your visit. We take this space to remind you that our breakfast buffet service is available from 5 am, so you can start as early as you need your day. We will be glad to see you again in Courtyard Mexico City Airport. Regards!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lincoln U K

Good quality hotel next to international airport

Posted Jan 7, 2015
Good overnight stop. Hotel was very quiet and comfortable. Could be signed better from the airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Very clean, comfortable, convenient to airport

Posted Jan 6, 2015
Pros: Location, comfort, cleanliness, friendly service.
Location: Located across the road from Terminal 1.
We had a last minute flight change and ended up flying in very late to Mexico City and having to depart on a flight early the following morning. Free shuttle service to the hotel (located opposite Terminal 1) from our terminal (Terminal 2) was available on request and the driver was courteous and helpful. Check-in was straightforward and efficient. Our room was immaculate and comfortable. Nice toiletries (including Paul Mitchell shampoo and conditioner) in the bathroom. Our wake-up call was punctual as was the morning shuttle back to the airport. Staff we encountered were all courteous and helpful. Overall, highly recommended if you have to stay a night near the Mexico City airport.
Comment from Hotel Management
Jan 22, 2015 by orlando gomez, Hotel Management
Dear guest. Thank you very much for your kind comments, we are very happy to have received you and even more that your stay with us has been of your total satisfaction. Each of the sections of our hotel and the service of our staff are designed to give the best attention and enhance your travel experience, trying to be the best accommodation option for frequent travelers in Mexico City’s Airport, we are glad you enjoyed your stay at Courtyard. Thank you again for choosing us, for all the team is very important to receive the feed back from our guests. For your next visit do not forget that in the lobby you can find our GoBoard and view in real time the city weather, nearby cultural attractions and the status of their next flights. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler

extremely recommendable

Posted Jan 5, 2015
Pros: Everything.
Location: Location can't be better. You just walk a 20 meter tunnel, and you are in the airport.
I constantly travel from Mexico to USA, and I started using this hotel in October 2014. I stay the night prior to my flight to be relaxed and on time at the airport. This has been a game changer in the overall travel experience. Rooms are very comfortable and modern, the restaurant is great, staff is awsome.
Comment from Hotel Management
Jan 22, 2015 by orlando gomez, Hotel Management
Dear Guest. We appreciate your kind comments, all of us in Courtyard Mexico City Airport are very proud to welcome your reviews, it si great to know you enjoyed our warm and friendly service. We think of the needs of the frequent traveler, with an excellent location, we seek to be the best choice for those interconnection or delayed flights, we have spaces to suit all your requirements. Do not forget that if you arrive at Terminal 2 of the airport of the Mexico City, we have free shuttle to transport you directly to our hotel, it will be a pleasure for us. Best regards!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hands down, the best choice at Mexico City airport

Posted Dec 17, 2014
Our family experience was great from checking in to departure. Only suggestion is on pricing and variety of food. It is pricey and only acceptable.
Comment from Hotel Management
Dec 18, 2014 by orlando gomez, Hotel Management
Dear guest It is an honor to receive your comments, we are happy to read that we did a good job for you and your family. Our hotel has a design that adapts to all travelers, whether for business or leisure, providing quality services with a calm atmosphere that feel they are not at the airport. It is quality a constant that we seek and work with also in our restaurant, thank you for your suggestions! Best regards!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso Tx

Best hotel in Mexico City

Posted Dec 15, 2014
Super polite staff and great service. A+ Very close for the airport and great parking
1 out of 5
by A verified travelerfrom Nuevo Leon

Terrorífico el personal del Hotel

Posted Dec 15, 2014
No hubo atencion y a mi familia que me fue a visitar la trataron como criminal sin criterio y malas formas. Nunca lo había vivido en ningún hotel del mundo. Incluso EB hoteles de gran categoría. No esta capacitado el personal para un trato amable.
Comment from Hotel Management
Dec 17, 2014 by orlando gomez, Hotel Management
Querido huésped, muchas gracias por tomar de su tiempo para compartir su experiencia en Courtyard Mexico City Airport. La seguridad de nuestros huéspedes es muy importante, desde el acceso controlado para todas nuestras áreas, hasta el monitoreo en todos los espacios. Al igual que las visitas externas para nuestros huéspedes, existe un protocolo de seguridad ya sea solicitando una identificación para acceder o que nuestros huéspedes bajen por sus visitas, tomamos estas medidas para brindarle mayor seguridad. Nos gustaría verlo muy pronto, saludos.