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Room type

One King Bed, Non-Smoking

Max Occupancy: 2 guests (up to 1 child)

Two Double Beds, Non-Smoking

Max Occupancy: 4 guests (up to 3 children)

Standard Room

Max Occupancy: 2 guests (up to 1 child)

Junior Suite, One King Bed, Non-Smoking

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child)

Family-friendly Mexico City hotel in World Trade Center, near Plaza Mexico

Location

This family-friendly Mexico City hotel is located in the business district, within 1 mi (2 km) of Metropoli Patriotismo, Blackberry Auditorium, and Plaza Mexico. Monumento a los Ninos Heroes and The Angel of Independence Monument are also within 3 mi (5 km).

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite.

Room Amenities

All 310 rooms boast jetted tubs and offer free WiFi and 24-hour room service. DVD players, coffee makers, and hair dryers are among the other amenities available to guests.

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Hotel Amenities

Hotel Amenities

Crowne Plaza de Mexico features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This family-friendly hotel also offers multilingual staff, coffee/tea in the lobby, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

  • Year Built 2005
  • Total number of rooms - 310
  • Number of buildings/towers - 1
  • 24-hour front desk
  • Free newspapers in lobby
  • Safe-deposit box at front desk
  • Number of floors - 11
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Spa treatment room(s)
  • Multilingual staff
  • Valet parking (surcharge)
  • Self parking (surcharge)
  • Number of restaurants - 2
  • Use of nearby fitness center (discount)
  • Fitness facilities
  • Full-service spa
  • 24-hour business center
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Family Friendly Amenities

  • Family Hotel
  • Free Wi-Fi
  • Rollaway/extra beds available
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning
  • Coffee/tea maker
  • DVD player
  • Daily housekeeping
  • Hair dryer
  • Iron/ironing board
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Free WiFi
  • Jetted bathtub
  • Room service (24 hours)
  • In-room safe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Bistro Fusion - This restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Dolce Mexico - This restaurant specializes in international cuisine and serves lunch and dinner.

24-hour room service is available.

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Spa Services

Crowne Plaza Hotel de Mex has 2 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed

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Fees

You’ll be asked to pay the following charges at the hotel:
  • Resort fee: 18.5 percent of room rate
The hotel resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 190 per person (approximately)
  • Airport shuttle fee: MXN 220 per vehicle (one way)
  • Self parking fee: MXN 130 per day
  • Valet parking fee: MXN 130.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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