Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Friendly staff and comfortable room

Posted Aug 5, 2014
Pros: Staff, room, free Wifi, and location
Location: Two brand new malls are very close by. There are many restaurants, too.
Staff were very personable and friendly. They were efficient, too. The room was modern, clean, and comfortable. We also enjoyed breakfast buffet very much. On the first night, the room was double booked, but they sent us to their sister hotel promptly. They didn't charge for the night and gave us free breakfast for our entire stay. Nice long walk or short taxi ride to Zocalo and the National Museum of Anthropology.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, Tx

Great!

Posted Jul 14, 2014
The location is AMAZING! You can walk everywhere and there is a shopping center near by!
3 out of 5
Recommended
for Everyone
by Mike from London

Nice hotel, value for money.

Posted Apr 28, 2014
The room was very good, clean and comfortable. The hotel was generally ok.
5 out of 5
Recommended
for Business Travelers
by Juan from Guatemala

Great Hotel

Posted Mar 7, 2014 on Hotels.com
My favorite hotel in Mexico DF. Very clean and comfortable.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Feb 20, 2014 on Hotels.com
2 out of 5
by Ricky from Toronto

Business in my trip

Posted Feb 19, 2014
Pros: Staffs
Cons: No comments because I'll not book it again.
Location: Only location and the staffs is acceptable.
I stayed this hotel for only one night . I booked an Executive Double Room with one King Bed but they give me 2 single beds. I tried to adjust the temperature to be warmer but whole night was cool . It was an uncomfortable night. I'll book it again.
Comment from Hotel Management
Feb 26, 2014
Dear Mr. Ricky, first of all I would like to thank you for your comments. I would like to apologize for all the inconvenients that you passed during your stay in the hotel. You could be sure that we will improve them. Best Regards,
4 out of 5
Recommended
for Everyone
by Mike from New York

Nice hotel...great value

Posted Feb 1, 2014
Great hotel...super staff. Safe area near U.S. Embassy. Never felt unsafe. Walking distance to shopping and great food. I will stay there again and can recommend this location with confidence.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient - two block from AMerican Embassy

Posted Jan 20, 2014
Pros: Location, clean, good service
Cons: Need rooms with two beds.
Location: Near US embassy, Zona Rosa, Shopping, three blocks from TOurist bus circuit at Angel de la REforma
Very good
Comment from Hotel Management
Jul 26, 2014 by EROSTARS, Hotel Management
Dear guest, We really apreciate the time that you have spent to give us your comments, which will helps us to improve our service. Best Regards,
5 out of 5
Recommended
for Everyone
by R from SFO

Comfortable, well-appointed rooms, great staff

Posted Jan 2, 2014
Pros: Nicely decorated, clean, good-sized rooms. Excellent location and very helpful staff.
Cons: All good.
Location: Main shopping mall, Reforma 222, nearby, major attractions walking distance away.
5 out of 5
Recommended
for Everyone
by R from SFO

Comfortable, well-appointed rooms, great staff

Posted Jan 2, 2014
Pros: Nicely decorated, clean, good-sized rooms. Excellent location and very helpful staff.
Cons: All good.
Location: Main shopping mall, Reforma 222, nearby, major attractions walking distance away.