Fiesta Americana Grand Chapultepec (Mexico City, Mexico)

Rooms & Rates

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Room type

One Queen nonsmoking - European Plan (S)


		One king bed or two double beds. City or park view. Completely carpeted. Satellite TV. Direct-dial phone with voice mail. High-speed Internet access (surcharge). Minibar. Hair dryer. In-room safe. Iron/ironing board. Individual climate control.

Deluxe Park View King - European Plan


		1 kingPremium bedding. Desk. CD player. LCD television with cable channels, free movie channels, and video-game console. Wireless Internet access (surcharge). In-room safe. Minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning.

Deluxe Room 2 Doubles - European Plan


		1 kingPremium bedding. Desk. CD player. LCD television with cable channels, free movie channels, and video-game console. Wireless Internet access (surcharge). In-room safe. Minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning.

Deluxe Park View 2 Doubles - European Plan


		2 doublePremium bedding. Desk. CD player. LCD television with cable channels, free movie channels, and video-game console. Wireless Internet access (surcharge). In-room safe. Minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning.

Deluxe Room 2 Doubles - European Plan


		2 doublePremium bedding. Desk. CD player. LCD television with cable channels, free movie channels, and video-game console. Wireless Internet access (surcharge). In-room safe. Minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning.

Fiesta Club King - European Plan


		1 kingPremium bedding. Desk. CD player. LCD television with cable channels, free movie channels, and video-game console. Wireless Internet access (surcharge). In-room safe. Minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning.

Fiesta Club 2 doubles - European Plan


		2 doublePremium bedding. Desk. CD player. LCD television with cable channels, free movie channels, and video-game console. Wireless Internet access (surcharge). In-room safe. Minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets not allowed
Check-in time starts at 3 PM
Check-out time is 1 PM

Property Amenities

Fiesta Americana Grand Chapultepec is located directly across from Chapultepec Forest Park, the largest urban park in the Americas. Guests have easy access to many of the park's key attractions, including the Rufino Tamayo Museum, Anthropology Museum, Modern Art Museum, Museum of Natural History, and Chapultepec Castle. The hotel offers complimentary transportation to nearby attractions, based on availability.

A curved staircase leads up from the main lobby to the hotel restaurant and wine bar. The Salammbo restaurant serves inventive interpretations of regional Mexican cuisine, plus fine cuts of meat, including Kobe beef. The spa and fitness center offer modern workout equipment, a spa tub, sauna, beauty services, and private massage rooms with innovative treatments, such as chocolate massages or honey massages. A professional business center offers private offices/meeting rooms, Internet workstations, and complimentary coffee/snacks. There are six meeting rooms, accommodating up to 300 guests.

Fitness facilities
On-site car rental
Babysitting or child care
Concierge services
Spa services on site
Multilingual staff
Business center
Dry cleaning/laundry service
Coffee shop or café
Bar/lounge
Restaurant(s) in hotel
Valet parking
Multiple large conference rooms
Business services
Total number of rooms - 203
Safe-deposit box at front desk
24-hour front desk
Currency exchange
Laundry facilities
Television in lobby
Air-conditioned public areas
Elevator/lift
Airport transportation (surcharge)
Health club
Designated smoking areas
One meeting/conference room
Parking limited (surcharge)

Audio-visual equipment
Parking (surcharge)
Room service (24 hours)
Ballroom(s)
Banquet facilities
Beauty services
Breakfast available (surcharge)
Coffee in lobby
Doorman/doorwoman
Event catering
Exhibit space
Express check-out
Full-service health spa
Hair salon
Wireless (high-speed) Internet access - surcharge
Massage - spa treatment room(s)
Medical assistance available
Multiple small meeting rooms
Porter/bellhop
Sauna
Secretarial services
Security guard
Shoe shine
Spa tub
Steam room
Tour assistance
Wedding services

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Rooms

The Fiesta Americana Grand Chapultepec has 203 stylish rooms and suites featuring TVs with international programming and English-language news channels, desks, radio alarm clocks with CD players, laptop safes, minibars, and marble bathrooms. Wireless, high-speed Internet access is available for a fee.

Guests on the Fiesta Club executive floors have additional amenities and access to the executive lounge, which has a private reception desk, cozy seating areas, and serves complimentary Continental breakfast and afternoon snacks and drinks.

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Room Amenities

Hair dryer
Iron/ironing board
Coffee/tea maker
Clock radio
Complimentary newspaper
Air conditioning
Direct-dial phone
Voice mail
Minibar
Wake-up calls
Video-game console
Pay movies
Daily housekeeping
CD player
In-room safe
LCD television
Cable television service
Smoking permitted
Rollaway beds available
Cribs (infant beds) available

Premium bedding
Hypo-allergenic bedding available
Climate control
Multi-line phone
In-room massage available
Turndown service (on request)
Sewing kit
Slippers
Bathroom scale
Extra towels/bedding in room
Makeup/shaving mirror
Bathrobes
Complimentary toiletries
Bathroom phone
Desk
Electronic/magnetic keys
Blackout drapes/curtains
Wireless high-speed Internet access (surcharge)
Free movie channels

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Dining

Salammbo - Located on the mezzanine level, serving a hearty breakfast buffet and an extensive menu of haute Mexican cuisine, plus fine cuts of meat, including Kobe beef, fresh salads, soups, seafood, and international dishes. The décor is hip and contemporary, with dark wood walls, intimate banquettes, and Latin music. Open daily from 6:30am to 11pm.

Wine Bar – The hotel lobby bar has lounge seating, dark wood walls, and TVs. It's a good spot for a casual drink before heading out on the town. Open noon to 1am.

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Fiesta Americana Grand Chapultepec

3.9

out of 5

avg. guest rating

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A Traveler from SAN ANTONIO, TX

3.0

out of 5

“ITS OK”

I DONT THINK ITS A 4 STAR HOTEL

Area recommendations

POLANCO AND SANTA FE

Stewart H from San Miguel de Allende, Mexico

3.0

out of 5

“Good value in great location”

This was our third stay at this hotel, and the first time we were disappointed. TV set was not plugged in or hooked up to the antenna. DVD player was not wired up to the TV. There was one bathrobe and one pair of slippers for two guests. Everything is extra--water for coffee, room coffee service, internet, etc. Something has changed with the management since our last stay just 2 months prior. These are relatively minor problems, but they were annoying and unexpected.

Area recommendations

Polanco, Zona Rosa, Centro

A Traveler from VIrginia, USA

5.0

out of 5

“Very nice place”

The Fiesta Americana Chapultepec is a very nice hotel. The room was very nice and the service was timely and prompt. The breakfast and in-room service was expensive as the hotel caters to tourists. I recommend Fanu, a local restaurant just up the street for afforadable fare. Parking is valet only since the hotel has a small footprint.

Area recommendations

In Mexico City, the Chapultepec area and the Polanco area are the safest and most upscale. There are a variety of tourist and cultural activities.

A Traveler from Huntington Beach, Califonia

4.0

out of 5

“Great Value For The Price”

Hotel is situated close to many attractions. The room were standard compare to other major hotel chains. The staff was friendly and helpful, but make sure you get your own cab and not use the ones park outside the hotel which the staff recommended, the rates are 3 times the normal rate, always ask how much to get you to your destination. Mexico City is such a large city that if you don't know where you are going don't rent a car. We learn that the 1st day since the Hertz rental car didn't have GPS, we just returned the car and use the public transit system, which was very safe and efficient.

Soraya from Queens, New York

4.0

out of 5

“would definately stay here again!”

As soon as we checked in we were greeted and attended to promptly. They were courteous and helpful. Immediately provided all information we needed.

Area recommendations

polanco, las lomas, pedregal sur, santa fe

Steve from Wisconsin, USA

5.0

out of 5

“Will stay again”

Wonderful Hotel, Great staff (they all speak English). The hotel restaraunt was suitable. Doorman asked if i needed a cab to the airport, which i did and he secured one for me. Nice clean room, the bathroom was clean. Room service was delicious and efficient. I will be traveling a lot to Mexico City in the future and this will be my hotel of choice until they give me a reason to change. Cab ride was $20 USD each way airport to hotel.

A Traveler from Monterrey, MX

5.0

out of 5

“Great Value Hotel”

The hotel is excellent, great service and amenities.

Laura V. from Martinez de la Torre

5.0

out of 5

“Great location.”

Very well located hotel. There is a 24 hour mini-super just a block and a half away. Everybody there are very nice and kind. Don´t take the taxis they offer you at the hotel, what they charge is a rip off! Better ask the operator to give you the number of a Taxi Central and ask for a taxi yourself: they are secure, reliable and fare.

Area recommendations

Downtown: A lot of history. Museo de Antropologia e Historia: Lot to see. Polanco: A very wide array of great restaurants.

Getting around

Reliable, safe and fare taxi centrals: Servitaxis, Taximex, Sitio 207 Antara, Polanco Sitio 407. They all are very reliable and have fare rates.

Bob H from Holland, MI

4.0

out of 5

“Very pleased”

The hotel was excellent. The staff was courteous and professional. The neighborhood was safe to the point where I had no problem taking a stroll late in the evening. Pharmacies and convenience stores close by. Food was great and they even had Fernet at the bar! I could see the Palace from my window. Very nice!

Getting around

Be sure to use "authorized cabs" or have your business host transport you. Traffic in Mexico City is absolutely horrible. Public transportation is shaky and overcrowded by the locals. Busses have people literally hanging out of the doors.

A Traveler from New Jersey

4.0

out of 5

“Great location”

The hassle about bringing in food to the hotel from outside is a little bit exaggerated but it may be true nevertheless. Anyway, around the block there are plenty of restaurants and 3 convenience stores. Get out on Tolstoi side, make a left and go 1/2 block and you have "Los Panchos", a well known long (1945) restaurant serving "gorditas" of pork and other fine fare. Continue one block more towards Leibnitz and you will find the convenience stores and other restaurants. There is a "Subway" on the corner of Leibnitz and Victor Hugo. Just be careful crossing Leibnitz, because cars and buses come at you at great speed. Wait for the cross light. About 4 long blocks away there is a massive mall also.

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Showing 1 - 10 results (of 25) · See more Fiesta Americana Grand Chapultepec reviews

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