Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Ni e hotel but dirty, hairs all palaces,

Posted Oct 8, 2014
I found hairs in all places, the floor was pack of hair, also found hairs in the bed, pillow, and towels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Jul 18, 2014
Great location. Good restaurants around the corner (I highly recomend Franca Pizza), with a metro station just five or six blocks frome the hotel. Friediness of the people there is the best of all.
5 out of 5
Recommended
for Business Travelers
by Jorge C from Texas

Great stay, great service

Posted May 12, 2014 on Hotels.com
I spent 2 nights for business, great location in the middle of Roma neighborhood and Condesa, free parking, room in clean condition and the most important the service, was oustanding, definitely will be my choice next trip to Mexico City
5 out of 5
Recommended
for Business Travelers
by Alejandro from San Francisco

Great Place

Posted May 12, 2014 on Hotels.com
Good location and a good place
4 out of 5
Recommended
for Everyone
by Pablo from Buenos Aires, ARG

Nice hotel, close to La Condesa

Posted Apr 15, 2014
Pros: Location and space, plus great staff
Cons: Carpet cleanliness.
Location: It's very close to Reforma and walking distance from lots of restaurants and bars, plus La Codesa is very close too.
The Four Points brand is known as a relaxed version of the Sheraton family. this hotel remains in line with that thinking. It's pretty new and uses space very intelligently, great location and great service. My only grief would be the lack of cleanliness on the carpet rooms, which were never vacuumed.
4 out of 5
Recommended
for Everyone
by Ando from Sydney

Great part of MX, good food and bars next door

Posted Apr 10, 2014
Quality hotel - only suggestion is restaurant at breakfast gets wiped out- get there early .
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Location and Good Value

Posted Feb 11, 2013 on Hotels.com
I liked the location of this hotel - relatively close to the airport and in the middle of a very vibrant neighborhood(s). Hotel is new and everything works as it should except for the wifi in my room.I will definitely stay here again.
2 out of 5
by Horacio from Santiago, Santiago Metropolitan Region, Chile

Not recommend

Posted Feb 10, 2013
The room we booked (king bed) was not available, we had to use a twin bed room. The room smell was terrible.
5 out of 5
Recommended
for Getaway With Friends
by Alex

excellent value and location

Posted Jan 29, 2013 on Hotels.com
Located in the roma district, it is walking distance from many contemporary bars and restaurants. Made for a great starting point to explore the city. Free coffee/tea and ..popcorn! were available in the lobby at all times. Very clean.
5 out of 5
Recommended
for Getaway With Friends
by Brian S

Excellent location, great price, a few quirks

Posted Dec 12, 2012 on Hotels.com
After a terrible incident at a very loud, overly crowded hostel, my friend and I evacuated the outskirts of Condesa to come back to Roma and seek shelter here at the Four Points. It was a very welcome change. Clean room, very comfortable beds with lots of pillows, nice contemporary decor, and a friendly staff. For the price, we were very happy with it. The staff was always accommodating to our needs and even helped us with a trip to Teotihuacan. The neighborhood is fantastic - there is a lot to do right on Alvaro Obregon - its hard to convince yourself to check out another town. The only downsides are that it can be a bit loud if you face Obregon as there is occasionally a loud bar outside. Also, the toilets are super loud - enough to wake you up at night. But, the trade-off is an amazing view. The caulk around the shower glass was in need of repair, and always let water leak onto the bathroom floor. We never did remember to notify the staff about the water problem. I would definitely consider staying here again, though.