Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom denver

Very friendly and accommodating

Posted Dec 19, 2014
Pros: Location and that it is in a historic building.
Location: Turibus is a must and just steps from the hotel. The plaza is also steps from the hotel so the location is fantastic.
The staff were very accommodating and offered good suggestions for things to see and places to eat. The location is excellent and free breakfast in the morning was a great way to start the day. Loved it!!
5 out of 5
Recommended
for Everyone
by A verified traveler

buen hotel cerca de todo

Posted Dec 17, 2014
Pros: su ubicacion
Cons: el menu del desayuno
Location: centro cerca el turibus
,nos la pasamos muy bien, esta muy cerca del centro, muy buenas instalaciones, todo de lujo
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
Amazing hotel everything is awesome special the breakfast and the stuff. I will recommend the hotel to everyone who want to spent a hood time in Mexico.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Heredia, Costa Rica

Great hotel in a great location.

Posted Dec 14, 2014
Pros: Everything, it is what you need when you're on vacations.
Cons: Nothing.
Location: Close to the zocalo (2 blocks) and to the Palacio de Bellas Artes, plaza Garibaldi (5 minutes in car), also the basilica de Guadalupe (10 minutes)
This hotel is 100% recommended, it is close to the Zócalo in México (2 blocks) and other tourist attractions, they may help you with the tours you want. The staff is so friendly and always willing to help you. Algo they have a great breakfast to start the day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
We unfortunately left a purse/wallet with bank and id cards in the room at departure. Despite contacting the hotel about it next day they wher unable to find it
3 out of 5
Recommended
for Everyone
by A verified traveler

INSTANCIA

Posted Nov 20, 2014
Pros: su gran edificio
Cons: que se tenga señal Wi Fi en todos los cuartos. A mi me toco el 118 y no había ningún tipo de señal telefonica
Como siempre el hotel muy bonito, muy bien ubicado, y el personal muy amable, volviendo a mexico me volveria ha instalar con uds.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Outstanding Hotel

Posted Nov 15, 2014
This hotel is located close to the historical square and the shopping centers. The hotel's has a very professional staff too.
3 out of 5
by A verified traveler

観光などに便利なホテル

Posted Nov 12, 2014
スタッフは親切です。 部屋は天井が低く、ちょっと暗めです。 お風呂は、熱いお湯が出てよかったです。 朝食は、普通な感じでした。 ホテル1Fにあるシーフードレストランがおいしかったです。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Just Fair!

Posted Nov 10, 2014
Pros: Location Location Location.. staff were also ok to deal with but nothing extraordinary.
Cons: Bigger rooms.. Airconditioning.. better quality beds/mattresses.. add a mini bar fridge..
Location: Chinatown, Union Square, shopping precinct and great restaurants nearby as well as the Moscone convention centre. Far from Fisherman's wharf or sea.
You get what you paid for here. Nothing extra. So you are paying for a bed in a room but in a great location close to Union square and the Moscone convention centre. No mini bar fridge, no air conditioning, tiny room, and worst of all the hotel has only 1 very old elevator which is tiny to service the whole hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Nice hotel in a great location

Posted Nov 8, 2014
Pros: Liked the location, the staff service and the breakfast.
Cons: Lack consistency in room amenities. Sometimes the left bottle water and didn't several times. Same for Hershey kisses at night.
Location: In the center of Mexico City. Many museums clos by, the Zocalo and downtown Aztec archeological site.
Very good service, fine service oriented staff. Very good complementary breakfast. xcellent location in the heart of Mexico City