Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom comarca lagunera

Posted May 4, 2015
Pros: ubicacion
Cons: servicio
Location: poca luz en las calles por la noche da temor salir a caminar por ejemplo a la alameda
muy bien solo que cuando llegan grupos de jóvenes hacen ruido por las noches y no permiten conciliar sueño
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CR

Nice Hotel

Posted Mar 8, 2015
It's a nice hotel but with some problems. The internet doesn't work at all and the restaurant is super slow and the food it's just good. The staff is great and the neighborhood it's fine as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value and location

Posted Jan 23, 2015
Pros: excellent value!....wonderful staff....great location in central Mexico City
Cons: pillows too hard! ....
Location: Mercado San Juan is very close!
Friendly staff..but they only speak Spanish so you need a little spanish....
4 out of 5
Recommended
for Couples
by Carlos Afrom Coatzacoalcos, Ver.

Excelente estancia

Posted Jan 4, 2015 on Hotels.com
Estancia en el hotel muy buena, su atención y limpieza excelente, ubicación buena para desplazarse a cualquier sitio. Regresaría .
3 out of 5
by A verified travelerfrom Miami

Fairly good

Posted Dec 2, 2014
Pros: Price
Cons: Rooms
Location: In front Best Western. It´s not the ZONA Rosa per se.
All that you expect for the price. The zone it´s not the best.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nz

Friendly staff. Great location.

Posted Nov 30, 2014
We arrived after an overnight flight and booked in with no problems and even checked in at 10am. One staff spoke English very well which made things easier. The first room we went to had a bed halfway as hard as concrete! We asked if there was another room and they obliged. This bed is still hard but a lot softer than the last. The room is comfortable enough, the things that let it down for us was no tv remote, no plugs close to the bed head, and average wifi connection. Pillows are lumpy. The location is excellent, close to an awesome food market and metro balderas, which we used a lot.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Near to main street, easy to get there

Posted Nov 20, 2014
Pros: Is very well located, and the price is right.
Cons: Better mattresses.
The 2 nights I stayed at this hotel were very pleasant, the hotel is clean, good customer service, restaurant downstairs with good food and drinks. The hotel staff was very helpful. The only thing I didn't like was the mattress, it was too hard.
4 out of 5
Recommended
by たなかfrom 東京

いつも使ってます

Posted Oct 20, 2014 on Hotels.com
いくつか利用したホテルのなかで値段、サービスがいちばんいい。
5 out of 5
Recommended
by A verified traveler

excelente

Posted Oct 13, 2014 on Hotels.com
Magnifica lo recomiendo
4 out of 5
Recommended
for Families
by Lic. Fuentesfrom Veracruz

le doy 4 estrellas

Posted Sep 8, 2014 on Hotels.com
Les falta ser mas amable a quien atiende en la recepción. En cuanto a las habitaciones me parecieron cómodas. El servicio a las habitaciones están dentro del rango. Tiene todo lo de un hotel 4 estrellas. El restaurante es bueno. Hay tienda en el hotel para no salir a la calle. Bien ubicado. Se llega caminando a lugares de interés turístico. Solo una cosa no pidan servicio de taxi, porque con el argumento de que es seguro. Abusó en el cobro de una manera exagerada. Se entiende que es tarifa especial, pero si fue exagerado el cobro.