Property entrance

Reviews of Hotel Sevilla

3 out of 5
Hotel Sevilla
Serapio Rendon 124, Col. San Rafael, Z.C., Mexico City, CDMX

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1009 reviews" "
Rating 8 - Good. 347 out of 1009 reviews" "
Rating 6 - Okay. 178 out of 1009 reviews" "
Rating 4 - Poor. 83 out of 1009 reviews" "
Rating 2 - Terrible. 62 out of 1009 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Fabio

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Sebastian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, cheap and very well located, you can go to walking 15-20 min to zocalo, or chapultepec , 10 min by car to plaza garibaldi. Awesome experience at CDMX

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Very clean room. Good location
Stayed 1 night in Feb 2024

6/10 Okay

mark

Traveled with partner
the facilities and rooms are old
Stayed 1 night in Jan 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Alberto

Traveled with partner
It is two open side below the window is metal net the cool air wind pass truth in the room is too cool all right in Diciembre y January
Stayed 8 nights in Dec 2023

8/10 Good

Roman, Miami

Stayed 1 night in Jan 2024

8/10 Good

Ardon

Traveled with partner
Liked: Amenities
A nice hotel, but pillows are small and no hand railing to go up the stairs at the main entrance. Otherwise the hotel is very good in a central but quiet location. Wi-Fi in the rooms directly. Definitely recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Olga

Restaurante cierra muy temprano no tiene nada abierto en la noche
Stayed 7 nights in Dec 2023

10/10 Excellent

Jose Ignacio Chable

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay is close to many interesting places
Stayed 5 nights in Oct 2023

10/10 Excellent

danelia azucena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More clean all hotel
Stayed 5 nights in Dec 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, clean and affordable.
Stayed 1 night in Dec 2023

10/10 Excellent

Everett

Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Very nice people
For the price, very nice. The staff were incredible. Lobby looks tremendous. They put up with my bad spanish. Equipment in fitness room falling apart. Room itself was as basic as a motel. Hard bed, basic bathroom, no heat or air conditioning. You can open windows.
Stayed 1 night in Nov 2023

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The lobby looks chic and modern, which disguises that the rooms are small, dingy and not terribly clean. There was a scary stain on the only chair in the room, and the mattress was worn and saggy. And what was that smell in the stairwell?
Stayed 1 night in Oct 2023

8/10 Good

Consuelo

Traveled with family
Liked: Cleanliness, amenities
Was great, favourite part free breakfast and it was delicious
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel y la atención del staff es excelente y amigable pero los alrededores se sienten un poco inseguros de noche
Stayed 3 nights in Oct 2023

4/10 Poor

Wilson

Disliked: Property conditions & facilities
The bed was uncomfortable. Really a pain
Stayed 3 nights in Oct 2023

6/10 Okay

Luis Eduardo Valles

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff did not request the taxi for the airport that we schedule one day before.
Stayed 1 night in Sep 2023

4/10 Poor

Fernando

Traveled with family
Disliked: Amenities
Honestly i was expecting a little biger rooms, i guess for 3 adults they are to small, the rooms smell like if you walk in to an old room, really dark, the only window that we got it was to small, in general it was just ok, we well NOT go back
Stayed 2 nights in Aug 2023

10/10 Excellent

MOHAN NAGA SANDEEP

Stayed 6 nights in Aug 2023

2/10 Terrible

Francisco

Stayed 2 nights in Aug 2023

4/10 Poor

Alonso

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location
Stayed 2 nights in Jul 2023

6/10 Okay

Arelise

Stayed 4 nights in Jul 2023

2/10 Terrible

Eduardo

Stayed 1 night in Apr 2023

2/10 Terrible

Victor

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Air condition was broke, tv wasn’t work we went to the desk service three times to let them know about the air condition and Tv. They fix the tv but the air condition they never fix it and it was super hot.
Stayed 1 night in Apr 2023

6/10 Okay

David, Chihuahua

Business traveler
Liked: Cleanliness, staff & service
Nice Area near Reforma but the facilities are quite old and bad conditions.
Stayed 3 nights in Mar 2023

8/10 Good

Fidencio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was quiet. In a good area
Stayed 2 nights in Feb 2023

2/10 Terrible

Miguel

Stayed 1 night in Feb 2023

4/10 Poor

Miguel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Reception not good, and they not respect the price for taxis
Stayed 1 night in Feb 2023

10/10 Excellent

Tyrus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Great location and very clean. I’d definitely stay here again. The only downside was is the bed was a tad bit firm but still good enough for sleep but that up your bed recommendations
Stayed 3 nights in Feb 2023

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is in a convenient location for shopping and dining, however property needs improvements. All the equipemnt in their gym is not working

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Sevilla is located in a convenient location both for walking and public transportation. The hotel is clean and the staff is friendly - the rooms are not luxurious but it was perfect for our needs. We had hot water and the facility seemed well-kept. There is a grocery store down the block a bit to pick up any incidentals you may need, and a bakery on the corner. Coffee lovers note: the cafe Gran Premio is around the corner and it serves your favorite caffeinated beverage, pastries, and has Wi-Fi.

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thermostat did not work, wifi was not great, but all else was good. Central to all CDMX and it felt very family oriented.

8/10 Good

VICTOR, LOS ANGELES

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Dec 2022

6/10 Okay

Adriana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is ok but the hallways and the room smells bad like old very dark room but the people who works there are very polite and helpful.

2/10 Terrible

Miguel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, I didn't like anything about the hotel at all, but the only thing that was passable was the location.

2/10 Terrible

Susana

Stayed 2 nights in Oct 2022

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked about staying here was the convenient location, friendly staff, and overall cleanliness. I appreciated the complimentary water provided every day, the fitness center, and the very affordable pricing. The main negative with this place was the bed itself. The bed was very uncomfortable and caused me to have trouble sleeping nearly every night I stayed in it. I had to request more pillows to keep my back from going out. Another negative was the wifi. They have wifi but its basically unusable. If you can get a full 5 minutes a day out of it, you are lucky. The third negative I had was with the elevator. I actually got trapped in the elevator for about 5 minutes during my stay. The entire thing went dark and stopped workout and then ejected me underground which confused me as I didn't know how to get back to the main building. The call box inside the elevator did not work.
Stayed 6 nights in Sep 2022

10/10 Excellent

Gerardo E

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2022

6/10 Okay

JOHAN

Liked: Cleanliness, property conditions & facilities
Es muy molesto ver papeles por todos lados durante el check in. Sugiero que hagan su trabajo administrativo en la oficina y solo dejar personal de recepción atiende a los clientes.
Stayed 2 nights in Jul 2022

10/10 Excellent

Julian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap, close to everything!
Stayed 6 nights in Jul 2022

6/10 Okay

Aaron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was ok. They question you at the front desk if you ask for towels. Rooms are old and dingy, carpet needs to changed, it smells and extremely dirty. Bathroom curtain needs to be changed as well. We were only there for two nights and one day. It served its purpose.
Stayed 2 nights in Jun 2022

4/10 Poor

Marco

Stayed 3 nights in Jun 2022

4/10 Poor

Marco

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
improve air conditioning but otherwise good.
Stayed 1 night in Jun 2022

8/10 Good

LUIS CAMILO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Illia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Erika walle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ice no air conditioning super hot
Stayed 2 nights in Apr 2022