Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
2.8 Room cleanliness
3.8 Service & staff
2.2 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Business Travelers
by A verified traveler from Cancun

Nice hotel near Centro Banamex

Posted Apr 11, 2014
Nice hotel, but need maintain and better room cleaniness. Take less than 10 minutes to Centro Banamex with public transportation.
Comment from Hotel Management
Apr 23, 2014 by Guestservice, Hotel Management
Thanks for sharing your comment with us, your opinions are very important for us so we can keep improving and offer you a great service. As you kindly mention, our hotel counts with the best location in Naucalpan just a few minutes of Centro BANAMEX Conventions Center, the Olympic Sports Center of Mexico-CDOM, Cd. Satélite, Polanco. And we count with the principal public transportations near our hotel. Thanks for your preference, we will be glad to welcome you again.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2013
3 out of 5
for Personal Event
by Angela from texas

Posted Oct 25, 2013 on Hotels.com
Room was dirty, I understand they're remodeling hotel, but there was trash in trash cans, they were working on same floor, so there was a lot of noise. It just felt dirty. The staff was ok, No one was at desk when I got there, no internet in rooms, only in lobby, which is an inconvenience, if you don't want to leave the room. TV was horrible, only a couple of channels and blurry! when I asked about that, they blamed it on a tower or something. Room service was good, fast. More than likely won't stay there again.
4 out of 5
by john

Good value

Posted May 20, 2012 on Hotels.com
THere is nothing wrong with this hotel. It was built in the same style as most major US chains. The rooms are big, there is a good restaurant, the staff is friendly and helpful. It has most of the amenities of a hotel costing much more. It is reachable by minibus from the Paseo Reforma at Auditorio. But you should know it is not in downtown Mexico CIty. It is a bit dated but I found it to be a great value and a plesant stay.