Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Short business trip

Posted Aug 24, 2014
Pros: Central location for my trip
Cons: Nothing for me
Location: Great restaurants
Great room and Great Service . Quick in and check out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jul 31, 2014
Pros: Staff very friendly
Excellent service good location restaurant has an excellent service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

great location

Posted Jun 25, 2014
Pros: Location
Cons: TV service is primitive
Location: restaurants shopping
close to everything. Centraly located in Polanco neighborhood. Very safe to walk around. Plethora of dining options
4 out of 5
Recommended
for Couples
by Agustín

This traveler left a rating score only Posted May 26, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Michael from Oakland

Great location, near restaurants and museums.

Posted May 20, 2014
Pros: Great fitness center.
The hotel is currently renovating the lobby and some of the lobby restaurants, but the hotel was top notch.
4 out of 5
Recommended
for Everyone
by Pappy01 from Tucson Az.

Hotel close to family

Posted May 19, 2014
Pros: rooms, lounge, restaurants are very good.
Cons: Hard to say under remodeling if nice areas are covered, and is noise all over..
Location: It is by the Chapultepec park, but unfortunately one of the main streets near the hotel is being remodeled so is a mess, around hotel.
Hotel is fine but is under construction or remodeling,
4 out of 5
Recommended
by ESTUARDO

This traveler left a rating score only Posted May 19, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 18, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 17, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 17, 2014
Hotel is correct enough and it has all facilities that a business traveler may need with proper and comfortable room, as well as free wifi, good restaurants and even a delicatessen bakery Once lobby is refurbished it will be much better