Featured Image Lobby Lobby Lobby Lobby Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining Living Area Living Area Living Room Living Room Bathroom Bathroom Deep Soaking Bathtub Indoor Pool Indoor Pool Indoor Pool Indoor Pool Indoor Pool Fitness Facility Fitness Facility Yoga Spa Treatment Room Treatment Room Spa Treatment Spa Treatment Dining Restaurant Restaurant Restaurant Buffet Buffet Food and Drink Hotel Lounge Hotel Interior Hotel Interior Hotel Interior Hotel Interior Hotel Interior Banquet Hall Banquet Hall Hallway Meeting Facility Meeting Facility Interior Detail Executive Lounge Hotel Front Exterior
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  • Reception
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  • In-Room Dining
  • Living Area
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  • Living Room
  • Living Room
  • Bathroom
  • Bathroom
  • Deep Soaking Bathtub
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Fitness Facility
  • Fitness Facility
  • Yoga
  • Spa
  • Treatment Room
  • Treatment Room
  • Spa Treatment
  • Spa Treatment
  • Dining
  • Restaurant
  • Restaurant
  • Restaurant
  • Buffet
  • Buffet
  • Food and Drink
  • Hotel Lounge
  • Hotel Interior
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  • Banquet Hall
  • Banquet Hall
  • Hallway
  • Meeting Facility
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  • Interior Detail
  • Executive Lounge
  • Hotel Front
  • Exterior

Book your room at Krystal Grand Reforma Uno

Room type

Super Sale

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, City View

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Executive Room

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Master Suite

Max Occupancy: 4 guests (up to 1 child, 1 infant)

Modern elegance in financial and cultural center

In city center

This high-rise hotel is located on the popular Paseo de la Reforma Avenue near the financial, cultural, and historic districts. There is easy access to the Polanco and Santa Fe business areas.

Health spa and pool

Relaxation options at Krystal Grand Reforma Uno include a spa with Shiatsu and hot-stone massage treatments, a solarium pool with artificial current, spa tub, sauna and fitness room.

Deluxe marble baths

Krystal Grand Reforma Uno's ornate guestrooms with views of Mexico City and free wifi feature marble bathrooms with separate showers and tubs, desks, granite vanities, and phones. All rooms are non-smoking.

Krystal Grand Reforma Uno

At your hotel

Situated on Paseo de la Reforma Avenue, the Krystal Grand Reforma Uno is within 2 blocks of Mexico City's commercial and governmental offices and 0.5 km (0.25 mi) from the Palace of Fine Arts. The hotel is 31 miles from the pyramids of Teotihuacán.

A staffed business center includes private rooms with computer workstations and wired and wireless (high-speed) Internet access (surcharge). In addition, wireless Internet access (surcharge) is available throughout. The hotel offers 26 meeting and banquet rooms that can accommodate up to 800 people in a cocktail setup or 600 in a banquet service style.

The ninth-floor full-service spa with private treatment rooms offers Shiatsu massage, aromatherapy, and salon services (surcharges). The pool has an artificial current and is housed in a solarium. Use of the fitness center, sauna, steam room, and spa tub is complimentary.

The Krystal Grand Reforma Uno offers onsite dining with Specialties Restaurant, renowned for its paella, while Mexican and international fare are provided in casual Café Miró. 2 onsite bars offer live music and flat-screen TVs.

Additional amenities include flower and gift shops, a news stand, 24-hour taxi service, currency exchange, dry-cleaning service, and babysitting services. The hotel provides garage parking with valet service (surcharges apply). This is an entirely smoke-free hotel.

  • 24-hour front desk
  • Supervised childcare/activities (surcharge)
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Concierge services
  • Conference space
  • Complimentary newspapers in lobby
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Tours/ticket assistance
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Computer station
  • One meeting room
  • Health club
  • Laundry facilities
  • Rooftop terrace
  • Luggage storage
  • Marina on site
  • Spa treatment room(s)
  • Multilingual staff
  • Number of floors - 20
  • Total number of rooms - 489
  • Valet parking (surcharge)
  • Porter/bellhop
  • Year Built 1995
  • Number of restaurants - 2
  • Conference space size (feet) - 6308
  • Conference space size (meters) - 586
  • Conference center
  • Pool sun loungers
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Number of buildings/towers - 1
  • Steam room
  • Indoor pool
  • Wedding services
  • Television in lobby
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Wireless Internet access - ( 119.41 MXN / per day ) , Wired (high-speed) Internet access - surcharge

Park your car

Valet parking (surcharge)

In your room

  • Air conditioning
  • Phone
  • Bathrobes
  • Desk
  • Blackout drapes/curtains
  • Satellite TV service
  • Climate control
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs/infant beds available
  • Hair dryer
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Free Wi-Fi
  • Private pool
  • Minibar
  • In-room massage available
  • Pay movies
  • Premium TV channels
  • Rollaway/extra beds available
  • Separate bathtub and shower
  • Slippers
  • Turndown service
  • Connecting/adjoining rooms available
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Eat and drink

Specialties - specialty restaurant with windowed wall facing sunken garden. Spanish-Mediterranean cuisine, highlighting paella. Serves breakfast, lunch and dinner, and offers al fresco dining. Closed on Sundays.

Café Miró - Large, colorful restaurant with city views. Mexican and international cuisine. Buffets and à la carte dining. Breakfast, lunch, and dinner.

Reforma 1 Bar - Intimate bar with multiple flat-screen TVs. Live music Monday–Friday. Bar menu and cocktails. Open from early afternoon to late evening. No cover charge.

Lobby Bar - Casual lounge. Morning coffee and croissants. Appetizers and cocktails. Nightly live piano music. Open from early morning to late evening.

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Play

The hotel offers a heated pool with sun loungers and an artificial current available at the push of a button for "in-place" swimming. Adjacent to the pool is a fitness center with cardio equipment and free weights. Use of sauna and steam room is complimentary.

Running paths lie within the central gardens of Paseo de la Reforma, adjacent to the hotel. Chapultepec Park, 2.5 km (1.5 mi) away contains a lake where rowboats can be rented.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

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Relax

Krystal Grand Reforma Uno's Eternity SPA provides an array of therapeutic and beauty treatments, including massages, Ayurveda treatments, hydrotherapy, aromatherapy, facials, body scrubs, pedicures and manicures. The spa has a sauna, spa tub and six treatment rooms, including a room for couples.

Guests under 16 are not allowed in the spa. Advanced reservations required for massages and spa treatments.

  • Minimum age to access spa is 16
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible parking
  • Braille or raised signage

The fine print for Krystal Grand Reforma Uno

When you arrive

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

When you leave

Check-out time is 1 PM

How you can pay

Accepted at this hotel: American Express, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

A Green / Sustainable Property - Second Party Certified
This property participates in BioHotels, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
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