Availability: Krystal Grand Reforma Uno

Room type

Super Sale

Max Occupancy: 3 adults

Deluxe Room, City View

Max Occupancy: 3 adults, 1 child

Executive Room

Max Occupancy: 3 adults, 1 child

Junior Suite

Max Occupancy: 2 adults

Master Suite

Max Occupancy: 2 adults, 1 child
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Modern elegance in financial and cultural center

In city center

This high-rise hotel is located on the popular Paseo de la Reforma Avenue near the financial, cultural, and historic districts. There is easy access to the Polanco and Santa Fe business areas.

Health spa and pool

Relaxation options at Krystal Grand Reforma Uno include a spa with Shiatsu and hot-stone massage treatments, a solarium pool with artificial current, spa tub, sauna and fitness room.

Deluxe marble baths

Krystal Grand Reforma Uno's ornate guestrooms with views of Mexico City and free wifi feature marble bathrooms with separate showers and tubs, desks, granite vanities, and phones. All rooms are non-smoking.

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General

Situated on Paseo de la Reforma Avenue, the Krystal Grand Reforma Uno is within 2 blocks of Mexico City's commercial and governmental offices and 0.5 km (0.25 mi) from the Palace of Fine Arts. The hotel is 31 miles from the pyramids of Teotihuacán.

A staffed business center includes private rooms with computer workstations and wired and wireless (high-speed) Internet access (surcharge). In addition, wireless Internet access (surcharge) is available throughout. The hotel offers 26 meeting and banquet rooms that can accommodate up to 800 people in a cocktail setup or 600 in a banquet service style.

The ninth-floor full-service spa with private treatment rooms offers Shiatsu massage, aromatherapy, and salon services (surcharges). The pool has an artificial current and is housed in a solarium. Use of the fitness center, sauna, steam room, and spa tub is complimentary.

The Krystal Grand Reforma Uno offers onsite dining with Specialties Restaurant, renowned for its paella, while Mexican and international fare are provided in casual Café Miró. 2 onsite bars offer live music and flat-screen TVs.

Additional amenities include flower and gift shops, a news stand, 24-hour taxi service, currency exchange, dry-cleaning service, and babysitting services. The hotel provides garage parking with valet service, and roundtrip airport shuttle service is available on request (surcharges apply). This is an entirely smoke-free hotel.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • ATM/banking
  • Audiovisual equipment
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Cell phone/mobile rental
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-out
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • One meeting/conference room
  • Laundry facilities
  • Health club
  • Rooftop terrace
  • Luggage storage
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Nightclub
  • Number of floors - 20
  • Total number of rooms - 489
  • Valet parking (surcharge)
  • Parking (surcharge)
  • Parking garage
  • Porter/bellhop
  • Pool sun loungers
  • Year Built 1995
  • Meeting facilities size (feet) - 6308
  • Meeting facilities size (meters) - 586
  • Sauna
  • Security guard
  • Shopping on site
  • Number of buildings/towers - 1
  • Steam room
  • Swimming pool - indoor
  • Tour assistance
  • Wedding services
  • Television in lobby
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Parking

Parking (surcharge), Valet parking (surcharge), Parking garage


Room Amenities
  • Air conditioning
  • Phone
  • Bathrobes
  • Desk
  • Blackout drapes/curtains
  • Satellite TV service
  • Climate control
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs/infant beds available
  • Direct-dial phone
  • Hair dryer
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Free Wi-Fi
  • Minibar
  • In-room massage available
  • Pay movies
  • Premium TV channels
  • Rollaway/extra beds available
  • Separate bathtub and shower
  • Slippers
  • Turndown service
  • Connecting / adjoining rooms available
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Dining

Specialties - specialty restaurant with windowed wall facing sunken garden. Spanish-Mediterranean cuisine, highlighting paella. Serves breakfast, lunch and dinner, and offers al fresco dining. Closed on Sundays.

Café Miró - Large, colorful restaurant with city views. Mexican and international cuisine. Buffets and à la carte dining. Breakfast, lunch, and dinner.

Reforma 1 Bar - Intimate bar with multiple flat-screen TVs. Live music Monday–Friday. Bar menu and cocktails. Open from early afternoon to late evening. No cover charge.

Lobby Bar - Casual lounge. Morning coffee and croissants. Appetizers and cocktails. Nightly live piano music. Open from early morning to late evening.

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Recreation

The hotel offers a heated pool with sun loungers and an artificial current available at the push of a button for "in-place" swimming. Adjacent to the pool is a fitness center with cardio equipment and free weights. Use of sauna and steam room is complimentary.

Running paths lie within the central gardens of Paseo de la Reforma, adjacent to the hotel. Chapultepec Park, 2.5 km (1.5 mi) away contains a lake where rowboats can be rented.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Rowing or canoeing nearby
  • Running track/path nearby
  • Swimming on site
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Spa

Krystal Grand Reforma Uno's Eternity SPA provides an array of therapeutic and beauty treatments, including massages, Ayurveda treatments, hydrotherapy, aromatherapy, facials, body scrubs, pedicures and manicures. The spa has a sauna, spa tub and six treatment rooms, including a room for couples.

Guests under 16 are not allowed in the spa. Advanced reservations required for massages and spa treatments.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Braille or raised signage
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Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM


Check-out

Check-out time is 1 PM


Payment types

Accepted at this hotel: American Express, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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Additional Details

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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Details
A Green / Sustainable Property - Second Party Certified
This property participates in BioHotels, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
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