Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Impeccable service

Posted May 26, 2014
Pros: The attentions of the staff.
Great hotel, with excellent service. Very good restaurant with friendly staff. It was an all around very pleasant experience.
5 out of 5
for Everyone
by A verified traveler

wonderful hotel in a great location in Polanco

Posted Apr 20, 2014
hotel perfect - street construction in front made getting around tricky
5 out of 5
for Everyone
by Debi from Los Cabos and Vancouver

Perfectly located!

Posted Mar 18, 2014
Pros: Everything
Cons: Not a thing!
Location: The restaurants next door "Dulce Patras" and all the 3 restaurants in the German Design Centre close by are fabulous.
Every detail was fabulous, the staff was amazing and every request was arranged with a smile.
5 out of 5
for Everyone
by Miss from New York

Located in nice neighborhood

Posted Mar 16, 2014
Pros: Good location ! Warm & Cosy atmosphere . Service is good & attentive
Cons: Television has to be upgrade, control sound system has to be re- adjusted
Location: Upscale resturants, bars & coffee shops Convenient to buy flowers & fruits Definitely is a good shopping area !
Nice upscale bars & resturants. people are smart casual, looked relaxed and laid back
5 out of 5
for Everyone
by A verified traveler from Ontario, Canada

Great location, intimate service.

Posted Feb 19, 2014
Pros: See above. We would stay here in a wink again. Short taxi ride to Historico Centro.
Cons: Nothing.
Location: Polanco is full of wonderful restaurants, as well as world-class museums, incl. 2 new museums (Jumex & Museo Soumaya), Museo Tamayo, Anthropology mus
This friendly but elegant hotel is in a wonderful part of Mexico City (Polanco), with great museums, shopping & restaurants very nearby. It is sufficiently small that the staff can give personal service. Very approachable general manager & desk staff, all of whom were professional but cheerful & unfailingly helpful.
5 out of 5
for Personal Event
by Cain from California

In a great neighborhood

Posted Jan 28, 2014 on Hotels.com
Exceedingly glad we chose Las Alcobas. The butlers and breakfasts were perfect. Around every corner were caf├ęs on the sidewalk, easy shopping - felt like Buenos Aires or Europe.
4 out of 5
by ajy from singapore

Good boutique hotel

Posted Jan 17, 2014 on Hotels.com
It was overall very good , Staff were very helpful and nice. if there is a swimming pool it would be perfect .
5 out of 5
by H Christopher Robinso & W Sumptonn from Toronto


Posted Jan 14, 2014 on Hotels.com
This boutique hotel in the most luxurious section of the city on the best street was wonderful. High tech rooms, wonderful large TV and beautifully appointed bathroom. And the staff was most attentive and accommodating. It is one of the nicest small hotels in which I have stayed
5 out of 5
for Couples
by A verified traveler from New Jersey

An oasis in Polanco

Posted Dec 27, 2013
Pros: The decoration, ambiance, staff, bathroom, location.
Cons: Nothing we can think of.
Location: In the heart of Polanco!!
We love the style, ambiance and decoration of the hotel. The staff is fantastic, very helpful and pleasant. It's of contemporary inspiration, however it feels very cosy. The bathroom is a SPA experience, from the products to the whirpool bathtub and the Toto toilet seat! Ideally located in the heart of Polanco, in the middle of the action, while being very quiet. We loved the experience and will come back!
5 out of 5
for Everyone
by HL from New York, NY

What an exceptional hotel!

Posted Dec 13, 2013
Pros: The Polanco location, the attentiveness of the staff, the services, the 2 excellent restaurants within the hotel.
Location: The Polanco neighborhood is lovely - lined with great restaurants and parks. Very walkable and safe area.
We have travelled all over the world and this is the best hotel we've ever experienced. The service and hospitality is exceptional. We can't wait to go back.