Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Boulder, CO

Best Hotel for Visiting the Anthropological Museum

Posted May 2, 2015
Pros: I would definitely stay there the next time I am in Mexico City.
Cons: The only problem we had with the room was with ordering movies. You have to call down to activate movies on your TV each day you want to watch a movi
Location: Perfect location on Reforma Blvd near the Zona Rosa and the Anthropological Museum, not too far from the historic district (about 3 miles).
We spent a week at the Marquis Reforma Hotel in April 2015, primarily to visit the Anthropological Museum, Templo Mayor and Teotehuacan. We found the hotel to be perfectly located for the museum and historic district, very modern and clean and the staff to be very friendly and helpful. It was a short walk to the park where the Anthropological Museum is located. On Sunday morning, the day after our arrival, we were pleasantly surprised to find that Reforma Blvd was blocked off until 2 pm to cars all the way to the historic center and people were walking, running, biking and skating on the street. We walked all the way to the Zocalo (plaza) and back (about 6.5 miles). The street features monuments and sculptures, including very novel sculpted park benches. The hotel is a short distance (maybe half mile) to the Zona Rosa, the gay district of Mexico City, which has several excellent restaurants. Our favorite was Fonda el Refugio.
3 out of 5
by A verified travelerfrom Chicago, il

Don't waste your money

Posted Apr 26, 2015
Looked nice deal but once you there they want to charge for everything, they wanted also $20 US for each person to use the pool. Next to our room where working from 6:00 am and using chemicals for wood. Check out, just one trainee for all costumes checking out, around 20 minutes. If the price looks good, take this in mind and find any other deal around with no cover costs and good service. Hotel is nice and staff ok.
3 out of 5
by A verified travelerfrom florida

Good location

Posted Apr 23, 2015
Lovely hotel but extra charges for wifi and extra charges for coffee in room and extra charges for pool access! A hotel of this caliber should include these amenities .
5 out of 5
for Couples
by A verified travelerfrom Bristol, In

Spring Vacation Trip

Posted Apr 12, 2015
Pros: It was staffed very well, it was very clean and the food was exceptional.
Cons: Can't think of anything.
Location: The location was good for walking to Chapultepec Park, the modern art museum, and the exceptional museum of anthropology (beautiful) building
The hotel was one of the best we have stayed in. The help was very gracious. The food at the hotel Resturant was delicious. We would go back just to eat there again. We were very comfortable and all our needs were met. Would go back without hesitation.
4 out of 5
for Everyone
by A verified travelerfrom Bangkok

Well located nice hotel

Posted Apr 5, 2015
Pros: Location, private terrace.
Cons: Spotty internet connection
My 3rd or 4th time there. I always get the suite with a private terrace. Love it there.
3 out of 5
by A verified travelerfrom LA

Location !!!!

Posted Feb 12, 2015
Pros: The SPA
Cons: The Hotel needs an upgrade.
Location: Very good location.
I travel frequently to Mexico City and I have used different hotels in that area and this is a very expensive hotel for what you get in facilities, cleaniness and comfort there are much better options.
4 out of 5
for Everyone
by A verified traveler

Posted Feb 8, 2015
Hotel confortável, boa localização e bom atendimento. Só achamos o quarto um pouco pequeno.
5 out of 5
for Everyone
by A verified traveler


Posted Feb 4, 2015
Pros: the staff - simply amazing
Location: the zoo, several museums, huge mall
The hotel staff is by far the most engaging and polite that I have encountered in my travels in over 50 countries. The restaurant staff as well as the spa staff make you feel like family. From the front desk to the cleaning staff I was greeted BY NAME each day. My travels will indeed end up back here for another wonderful stay.
4 out of 5
for Business Travelers
by José Fernando

This traveler left a rating score only Posted Feb 2, 2015 on Hotels.com
3 out of 5
for Business Travelers
by A verified traveler

nice hotel but internet doesn't work and is expens

Posted Jan 30, 2015
Pros: i really enjoy all the restaurants
Cons: the Taxi rates are very high Vs Normal taxi. (like triple)
Location: excellent locations... you can go out to enjoy ¨la avenida Reforma¨
Excellent staff, and services. ........................................................