Ratings based on 239 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom NYC
Easy access to allPosted May 12, 2015
Good location for restaurants, shopping, close proximity to public transport & tourist sites. One caveat: continental breakfast was not provided even though it clearly stated that it was complimentary when booking the reservation.
for Everyoneby A verified travelerfrom San Diego
Nice inexpensive hotelPosted Apr 27, 2015
The hotel is nice and the staff is very helpful and attentive. The only thing is that it's not in one of the nicest areas of Mexico City. But this is compensated by the relatively inexpensive price you pay for a suite.
for Everyoneby A verified traveler
Buen hotelPosted Mar 5, 2015
Las habitaciones muy agradables, solo un detalle, no servía el control de la TV.
by A verified travelerfrom Asuncion, Paraguay.
Bad experiencePosted Feb 25, 2015
Pros: It is in a good location, close to restaurants, to the metro station and the angel.
Cons: They need to look after the pleople that cleans the rooms, and absolutely need to improve the atention and answer when there is a problem.
We stayed for 5 nights. First, the hotel looks good and clean. Breakfast was just ok. A lot of noise from the traffic very early in the morning and the bed was hard, but ok. But the night before we leave, we nottice that a pair of shoes and a watch are gone. Disapear. We search for maybe 20 min, after that we went and talk with the lady at the front desk. She looked like she didnt care. After that, a woman (wich were like the boss of the room cleaners) come and showed more interest in our problem, but did nothing to solve it too. We just search again and found the shoes perfectly hided behind the courtais (I know I didnt left it there), and decided to search more and more for the watch. We found the watch perfectly hided too, under the tv table, in a way that it's impossible just to "fall over" there. We tried to figure it out how could it ended there, but the only way to explain it was that the two objets were perfectly hided. And I dont want to believe it but the only reason that I can think about is that they expected we just forget the objets. It supposed to be a good experience to go to this hotel, in a good location, and at the end was just the most terrible experience in my life. I never back there again.
for Familiesby Juliofrom Chile
Pésima experiencia..Posted Feb 17, 2015 on Hotels.com
Una muy mala experiencia. Todos los días tuvimos problemas con la llave electrónica. Aún cuando la cambiaron 4 veces igual se tuvo que nuevamente cambiar. Eramos 4 huéspedes y siempre tuvimos que pedir 2 toallas. Ruido de huéspedes en mal estado a las 3 de la mañana ( 1 noche). Y a las 9 de la mañana empezaba a taladrar debido a arreglos del hotel. Mal, muy mal.
for Everyoneby A verified travelerfrom Los Angeles, CA
Convenient to EverythingPosted Feb 10, 2015
Pros: Convenience, the fact that it was a small hotel. and MARCO, who was fantastic.
Cons: The dining room server never looked like he wanted to be there and it showed more throughout the week
Location: We walked to the park where there is a castle, the anthropology museum, the art museum and many more. We also took a water out on the lake
My friend and i were happy to be able to walk to the beautiful park, the boulevard with all the monuments, many, many museums, restaurants & bars. The shopping in this area isn't great but we found some interesting stores. It was a short cab-ride to any of the districts and only 20 minutes to the airport. There's a lot of construction and maintenance of buildings going on in Mexico City so it could be a little noisy sometimes, but nothing i couldn't overlook for the comfortable bed i slept in, plenty of hot water and clean towels.
for Getaway With Friendsby Celiafrom Las Vegas
Great location, friendly staff - HORRIBLE WI-FI!Posted Jan 27, 2015 on Hotels.com
Stayed two nights at PF Suites, It's my second time staying there. Staff friendly and helpful. The room was ok, comfortable but not very clean. The wi-fi service was horrible. The hotel location in great. It's closed to everything. Overall its a good hotel, I would stay there again.
for Everyoneby A verified travelerfrom tijuana
Como en casaPosted Jan 24, 2015
Pros: Lo amplio de las habitaciones
Location: Esta a 3 cuadras del angel, muy cerca de chapultepec y la zona de museos
Es la cuarta vez que nos hospedamos aquí, todo muy bien y sobre todo, la ubicación es excelente.
by A verified traveler
Posted Jan 23, 2015
The internet didn't work, the mattress was hard as a rock, and house keeping kept coming into my room saying they were looking for empty rooms to fumigate.
for Personal Eventby Rafaelfrom Puebla
ExcelentePosted Jan 20, 2015 on Hotels.com
Excelente, fue la primera vez y nos atendieron excelente! Todo lo que quisimos nos lo consiguieron! Excelente!