Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raymore, MO

Really nice

Posted Jul 31, 2014
My parents love this hotel so much. Clean and excellent customer service.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Keep going back

Posted Jun 2, 2014
Pros: I love this hotel.
Cons: I'd like a restaurant to be in the hotel but there are plenty nearby.
Stayed there a second time. Very professional staff. Comfortable and extremely clean rooms. I'm relatively new to travel but I'm sure I'll look to stay there every time I'm in the area.
2 out of 5
by Alejandro from Vilnius, LT

Not a conventional Hotel

Posted May 15, 2014
Pros: Large suites
Cons: Too many, will need more than 150 characters space to be written down.
Location: Great Location at Reforma.
This is really an apartment hotel within an office building, with a very complicate design, terrible service, and a very slow check-in-out process. Be aware of hidden "resort fee" they charge you. The only plus are the nice large rooms, although no AC.
5 out of 5
Recommended
for Business Travelers
by Geraldo

This traveler left a rating score only Posted May 11, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Cecilia

This traveler left a rating score only Posted Apr 30, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Gustavo from Miami

Excellent location

Posted Apr 3, 2014
Pros: Everything. Room, decoration, amenities. swimming pool.
Cons: excellent
Location: Close to everything worthwhile in Mexico City.
Enjoyed it very much. Confortable and large space
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

great place to stay

Posted Mar 13, 2014
Pros: the view, and the safety
Location: shopping and dinning
very nice hotel, with full kitchen. the view were wonderful. the location were very safe as well.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Everything is great - room service is sufficient

Posted Mar 10, 2014 on Hotels.com
Plaza suites is my favourite hotel in Mexico City. The room service ca be better, stuff comes to the room cold (not really their fault, it s a long way). I ll go there everytime the budget permit. Note that on the check out they do an inventory in your room,,,,, it`s a boutique hotel!!
5 out of 5
Recommended
for Families
by simon from NY

very nice place...will go again

Posted Mar 4, 2014 on Hotels.com
Compared to hotel rooms, theses suites are amazing. Two bedrooms, two bath, large kitchen and living room and very stylish decor in black and white. Place was cleaned very nice and even had a private laundry room! Because I have to find something wrong: NO balcony and not much of a view. Will absolute go back here again! Was most luxurious room we had in our travels.