Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Jan 15, 2015
Pros: It is very elegant. It has a reasonable restaurant. Also has a beautiful spa, and pool and airport pickup.
Very relaxing and beautiful place to stay. I enjoyed the buffet breakfast. It had an excellent variety of food and drinks.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ecuador

Nice Hotel near the airport and metro station

Posted Jan 9, 2015
Confortable, quietly, Very good personal, very good attention. The only bad thing was when we request the shuttle service for the airport before we check out because we have to leave a document in the airport one day before the check out and the van driver didn´t help us. while we coordinated with schedules in with transport gone and came from te airport to avoid extra travel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Free shuttle bus between the international airport

Posted Jan 7, 2015
We arrived late at night at the airport and we did not have a cell phone that we can use in Mexico. However, this hotel has a small office within the airport and they called the hotel for us for the free shuttle. Hotel was nice and the front desk people spoke English well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient airport hotel

Posted Jan 3, 2015
Pros: Service, security, restaurants
Location: Take a cab... Not a good neighbourhood
The shuttle service from Puerta 4 in terminal 1 at MEXwas very quick and easy. A gal from the Riazor is stationed there and calls for the shuttle to pick you up. After a quick stop at terminal 2 to gather some other passengers, we were at the hotel in approx 10 minutes. The hotel and restaurants are great. Very clean and modern and secure. The neighbourhood is quite rough. Recommend having the front desk call you a taxi to go anywhere.... We went wandering the neighbourhood just before dark and it didn't feel very safe. Staff were great... Food was good at therestaurant and good coffe and cappuccino in the cafe in the morning. Shuttle back to the airport leaves every hour on the hour -book your time the night before. Only issue we had was that the bathroom toilet was not cleaned(ie.. Someone had used it) but it had the paper seal on it... Took them about 30 minutes to come and reclean but that was it. A very nice hotel.. Just not the best area for a walk.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Nice hotel near airport

Posted Jan 1, 2015
Free shuttle from and to airport 24 hrs around, very convenient and comfortable. Unfortunately, there is no wifi in my room at 5th floor.
5 out of 5
Recommended
for Everyone
by A verified traveler

Agradable y muy cerca de aeropuerto

Posted Dec 30, 2014
Confortable y muy limpio y una cocina excelente en el Restaurant
4 out of 5
Recommended
for Everyone
by A verified travelerfrom DV

Muy cómodo y agradable

Posted Dec 14, 2014
Es un hotel muy comodo con todas las facilidades y cerca del aeropuerto. Ideal para estancias cortas de paso en DF. Buena relacion calidad precio. La Suite muy recomendable, decoración, limpieza y confort. Lo recomendaría y regresaré seguro
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fresno ca.

Great Experience

Posted Dec 3, 2014
Nice hotel, friendly service, great for children. Super clean room clean restaurant ☺
5 out of 5
Recommended
for Couples
by ALINEfrom Df

Muy buen hotel

Posted Oct 23, 2014 on Hotels.com
Fue una buena experiencia, todo el personal es muy amable. Aunque la zona no es la mejor, el hotel es muy seguro. Cuenta con estacionaiento gratuito. El desayuno bufete muy rico. La limpieza e generaj excelente y las haitaciones muy comodas
5 out of 5
Recommended
for Families
by j jesusfrom San Francisco del Rincón, guanajuato

Excelente fin de semana familiar.

Posted Oct 21, 2014 on Hotels.com
El servicio es excelente, la habitación muy limpia, cuentan con estacionamiento y servicio de internet. Muy cerca del palacio de los deportes, les recomiendo la comida del hotel, muy rica y excelente servicio. La alberca, el sauna todo simplemente excelente.