Ratings based on 114 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from London
The hotel was cold and unwelcomingPosted Sep 7, 2014
This hotel is located in one of the gloomiest streets in the zona rosa, in fact everyone in there looked gloomy.
for Everyoneby A verified traveler
Posted Sep 1, 2014
Pros: The staff is very nice, very helpful
Cons: the internet connection (wifi) has a lot of problems, especially if you have an Apple (ios) product.
Location: a lot of restaurants near by, and historic sites like monuments, castles, churches, etc.
everything was nice, the staff is very helpful. just need improvement in the WIFI connection for IOS products (ipad, iphones) also need to review the rates of the private taxis that the hotel recommend you to use. some of them overcharge extremely a lot. I felt cheated by the private taxi driver.
for Couplesby A verified traveler
Good locationPosted Aug 12, 2014
Pros: Funky rooms, nice people, continental breakfast
Location: Bars restaurants shopping
Good location close to bars and restaurants, gay bars close by if that's your scene
by A verified traveler
bad locationPosted Jul 2, 2014
Pros: bathroom was big
Cons: internet speed
Location: the hotel is located in the worst are posible in ZONA ROSA - it's the wort area off the reforma. dirty, loud and full of porn shops - one elevator -
the hotel is located in the worst are posible in ZONA ROSA - it's the wort area off the reforma. dirty, loud and full of porn shops - one elevator - internet slow
by R. from Boston
Very surprised this hotel had such great reviews.Posted Jun 20, 2014
Pros: Nothing. The bed itself looked clean.
Cons: Everything could be upgraded to have a look that the hotel was "maintained" property.
This hotel is a bit misleading. On the map, it looks like it's closer to the Four Seasons and a nicer part of town. In actuality, the hotel is several blocks away - tucked between two sex shops. While the room was large, important things like the cleanliness of the carpet, tiles and other fixtures coming off in the bathroom, no wash cloths provided, etc... make this not such a good value after all.
for Business Travelersby A verified traveler
Posted Apr 17, 2014 on Hotels.com
Recommendedby A verified traveler
Posted Apr 13, 2014 on Hotels.com
for Business Travelersby Tomislav
NOT at all satisfiedPosted Apr 6, 2014 on Hotels.com
Room smells like someone was vomiting in it, WiFi is almost not working in room, (it works fine in bathroom). In spite of me putting "DO NOT disturb sign" staff didn't respect it. And walls are thin as they can be. Anyway after first night I started to look for options to get out, and unfortunately I had to stay one more night to avoid cancellation penalties.
for Business Travelersby Franco from Los ANgeles
just okPosted Feb 24, 2014 on Hotels.com
quite average for business
for Everyoneby Quade from Perpetual traveler
Great, Central, and safe area of Mexico City.Posted Feb 21, 2014
Location: Great central and safe location for a stay in Mexico City
Great hotel. Great design thru out. Staff was great and the breakfast was fantastic. I would defiantly stay here again