Ratings based on 1,273 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
63% of guests recommend
2.7 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom West Palm Beach, FL

Didn't get what I paid for

Posted May 19, 2015
I paid for 2 queen beds and when I arrived they gave me 1 king. When I requested to change rooms they told me the hotel was all booked and there was nothing they could do. Keep in mind the still charged me for 2 queens which was almost DOUBLE the price of 1 king! They told me when I book through Expedia the beds are only a suggestion and I am not guaranteed it and they would not compensate me for being over charged. What kind of business model is that?!?!
3 out of 5
by A verified traveler

Posted May 13, 2015
Pros: Staff were nice.
Cons: This place needs to be renovated, ASAP.
Location: Nothing near by, except maybe an IHOP about 8 minutes away.
Staff are nice. Bathroom had hair in it, sink was dirty, felt very uncomfortable. I did not sleep under the sheets. You can tell it was most likely really nice when it first opened but probably hasn't been renovated in 84923746256388282 years. OLD FURNITURE, OLD SHEETS, OLD EVERYTHING. After seeing hair in the tub and a dirty sink. I never took my flip flops off not even in the shower. It ruined my whole experience, no pool for me! Overall, I would not recommend this hotel. About a 30 minute drive to South Beach.
1 out of 5
by A verified travelerfrom Chicago, IL

Worst Hotel for the price they charge

Posted Apr 18, 2015
Pros: Nothing
Cons: Just tear it down and build a brand new one.
Location: Not that great
Hopeless entry way, where guest have to drag luggage through zigzag brick sidewalk. Imagine how the luggage wheels behave in this situation. Entry doors are hard to hold while bringing in the luggage. There is no doorman or bellboy to help you with your luggage. Had to wait 30 before being checked in while all kind of teenagers were horsing around. Phones were not working and safety deposit box was locked and had wait for the technician to come and unlock it plus all that highway traffic sound throughout the night.
1 out of 5
by A verified traveler

it was not nice at all

Posted Apr 14, 2015
Pros: nothing at all
Cons: everthing
Location: i dont no
The hotel is advertising free breakfast and it dont have it.
1 out of 5
by A verified travelerfrom PR

Not staying again

Posted Apr 13, 2015
Pros: nothing
Cons: the building, and rooms and services
When we stayed in the hotel we saw that it was poorly kept. They need more towels because we were 3 in the room and they only left 2 towels when you asked for another one they gave us a hand towel. They didn't have continental breakfast. The 3 floor has a window broken and the carpet smell bad. The hotel need a remodeling.
1 out of 5
by A verified travelerfrom California

Very bad experience

Posted Apr 1, 2015
Pros: Nothing
Cons: Everything
Location: Bad location also if you don't have a car
The hotel looks abandonned and it is way too expensive for what you get. There were people running around and screaming in the hall like it was a party and no security or hotel staff there to quiet them down. The followig day there was a huge hole in the wall of the hallway 3 rooms down. The room was smelly and I killed a small cockroah in the sink!! No fridge in the room or water.
2 out of 5
by A verified traveler

Dirty hotel

Posted Apr 1, 2015
Pros: Staff Friendly.
Cons: Clean outside of building
Location: Not a good location
OK for one night stay. Otherwise look for something else.
2 out of 5
by A verified traveler

The scary hotel

Posted Mar 26, 2015
Pros: Just the front desk service
Cons: The whole facility
Location: Nothing good, just buy food, close the door and wait for morning
Nothing good, just a place to stay but for the price you can just deal with it!
3 out of 5
by A verified traveler

large rooms but aging and in need of overhaull

Posted Mar 23, 2015
Pros: sizable rooms
Cons: seems like the whole hotel needs an update and refresher
Location: a semi industrial location that does not appear to have any local services such as restaurants etc
this is a large sprawling hotel in a nondescript neighborhood that does not have any nearby services like restaurants within walking distance the room was large and relatively comfortable except for a dripping faucet, that kept me awake all night, in a hot tub jacuzzi that was positioned in a corner of the room (I guess it was meant as an ultra romantic kind of set up for those who find it such).
1 out of 5
by A verified travelerfrom Marseille

N'y séjourner surtout pas!!!!!!!!

Posted Mar 21, 2015
Pros: Rien
Cons: Tous
Location: On peut prendre l'autoroute rapidement pour s'échapper de cet hôtel.
Hôtel sale, bruyant, inconfortable, ménage non fait, vétuste, cafard. Pas de petit déjeuner, salle de repas déprimante