Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
78% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from chattanooga

wonderful hotel on the beach

Posted Jun 30, 2015
Pros: The staff worked so hard to make sure everyone was happy and tken care of
Cons: not a thing
Location: walk to restaurants, shopping and great cuban coffee near
great staff, beautirully designed, great location, wonderful from beginning to end.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Posted Jun 29, 2015
Great new brand concept by Starwood. I would highly reccomend
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Excellent accomodations

Posted Jun 28, 2015
Cons: The only thing I would recommend is to improve the valet. It took 45 minutes to get your car. Everyone was complaining.
This hotel was superior in just about every way. Upon arrival, you enter to the aroma of cedar and vetiver with a calm and speedy check-in. The room was beautiful, clean and appropriated with all the newest techologies- from a smart phone to opperate everything to a Nespresso machine. The lobby, pools and restaurant were decorated beautifully as well. All the food was delicious. Most importantly, the staff was extremely friendly, knowledgable (when they were unsure they found the answer quickly) and always accessable. A Tesla was available to take you to destinations that were within 3 miles. I would highly recommend this hotel. We stayed 7 days and wish we could have stayed more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Spacious room! Super Comfortable I did not want to leave.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Amazing hotel!

Posted Jun 22, 2015
Very nice brand new hotel. I liked the decorations and the facilities in the hotel. The staff were very nice. And the roof bar is amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

great hotel

Posted Jun 22, 2015
Welcoming and friendly staff. Beautiful facility. Very clean and roomy.
5 out of 5
Recommended
for Couples
by A verified traveler from Lafayette, La

Living a Dream in Real Life!

Posted Jun 16, 2015
Pros: Design, Comfort, Eco-Friendly, great drinks, good food!
Cons: Just the Bathtub drain and water temperature variation, but it was probably just our room. Everything else is Awesome!
Location: Lincoln Rd. is within walking distance, but the citibikes are worth it! there's a bike station on the side of the hotel facing Ocean Drive (also close
1 Hotel South Beach strives to be a "paradise on earth" location, and they succeeded!! Amazing design and structure, the rooms were posh and comfortable, all the raw wood covering everything added to the overall serenity. The rooftop pool is the spot to be in if you're an adult, in fact I know it's family friendly, but to me this is the perfect place for an adult couple getaway. We drank steadily for the duration of our trip, which was awesome, I'm trying to remember all the names of the staff and bartenders that were awesome. For bartenders, Lauren, I believe her name was, was top notch, but they all were awesome. Lisa on towel staff, the guys working the door were awesome too, I want to say Edmond maybe? Roberto? While staff was perfect, the was one thing about the hotel room, the drain plug in the bathtub didn't work, so we had to rig a cup to cover the drain so the tub would fill. also, the only temperature setting for the water was blazing hot, so if you want a cooler bath, order up some ice to dump in the tub after you fill it! But I'm not complaining, it was still a magical place. I spent a lot of time sitting on our balcony sipping drinks and watching the crystal clear ocean. If you have the dollars, and don't mind the eighteen percent gratuity every where you go, then this is the place to be!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Well designed, huge rooms, great amenities

Posted Jun 15, 2015
Very enjoyable experience, the staff were helpful and the property was nice
Comment from Hotel Management
Jun 16, 2015 by Reservations Team, Hotel Management
Thank you for the amazing feedback! We will share this with our 1Team and hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2015
Hotel is beautiful. Brand new! Staff is polite and friendly. Recommend 100%
Comment from Hotel Management
Jun 16, 2015 by Reservations Team, Hotel Management
Thank you for your great feedback! We look forward to welcoming you again at 1 Hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

Very nice hotel, goods are overpriced.

Posted Jun 7, 2015
Coffee maker didn't work, master control battery was not charged had to call for help. Other than those two items, nice stay
Comment from Hotel Management
Jun 16, 2015 by Reservation Team , Hotel Management
Thank you very much for the feedback. I will make sure to take care of the hiccups you experienced. Hope to see you again at 1 Hotels in the future.