Ratings based on 357 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
2.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler from Bennett
Aladdin hotel don't flyPosted Aug 25, 2014
3rd floor for me being a diabetic that was ver 3rd floor for me being a diabetic that was very inconvenient I had to ask for towels ask for soap ask for e I had to ask for towels ask for soap ask for everything I needed the hotel staff was very negative about the hotel, Stating they wouldn't stay there themselves.we got there the front deck agent said the rooms are dirty. Said our room wasn't available yet and said they wouldn't stay there themselves definitely not encouraged to return.
by A verified traveler from Miami
A lot needs to be improved upon.Posted Aug 23, 2014
Pros: Garage, Décor, Bed Comfort.
Cons: Customer service/English skills, working keys and TV remotes, basic room amenities like a comforter, extra towels, etc..
Location: Very close to the airport, so you'll hear every plane land.
Never posted a hotel review in my life, but I have to say something about my stay here. The rooms are very nice, and have very cool furniture and styles...I've also never had my own private garage at a hotel before, so that was also a plus. Unfortunately that's where the positive comments end. This is the only hotel I've ever stayed at that doesn't give you more than 1 key to your room, or more than 1 towel in the room (even when the reservation was for two adults), I actually had to ask for more keys and towels. Both keys they gave me worked for about 30 minutes, then they suddenly stopped working - which meant I got to take another trip to the office for another key. There is no information in the room about how to call the front desk, no channel information, nothing at all. I had to look up the office number on my cell to call from my room. They said they would send a housekeeper with the towels. The housekeeper didn't speak ANY English, and even after I told her 3 times "I only speak English" she still kept trying to communicate in her native tongue. She ended up taking the towels I had, and I assumed she was going to return with new towels, but after 30 minutes we left the room. The bed was very comfortable to lay on, but this hotel only gives you a SHEET - no comforter - which is also a first-time experience at a hotel for me. Even the checkout process was a hassle. There isn't enough room to list all the other issues I had at this hotel.
for Everyoneby A verified traveler from w
GREAT PLACE FOR COUPLESPosted Aug 13, 2014
I stayed one night but I will bring my girlfriend there it perfect for a getaway
by A verified traveler from north Carolina
Hotel from expediaPosted Jul 30, 2014
Rooms look ok then u realize there's only one washcloth for two, no trashcan, dirty mattress with a fluffy top sheet, no cover ask for a blanket I got a stained sheet, and crawling everywhere even on bed I had a bad night sleep top fluffy mattress cover didn't stay on was a nightmare but look like it was a place comfortable never again although the staff was friendly they looked freaky and you wonder if they're watching you from the mirror over the bed.
by A verified traveler
ok if on a budgetPosted Jul 7, 2014
Pros: location to airport was ok
Location: near airport, 20 min cab ride to downtown
no blanket, no walls separating bath / toilet and rest of room (only frosted glass), only two pillows given with no extras, tiny TV
by A verified traveler from San Antonio
At least it was cleanPosted Jun 25, 2014
Cons: Breakfast --more variety- add fresh fruit, milk, yoghurt; new towels; doors that properly open; key cards that don't require reseting daily
Location: Airport and car rental less than ten minutes. Downtown Miami 20-30 mins, Miami Beach 30-40 mins.
Poorly maintained facility, shower door did not open properly, towels were frayed and ratty. Bed sheets did not fit the mattress which was considerably past it's prime. Daily breakfast consisted of muffins and croissants (prepackaged not even bakery fresh), no fruit or any kind of protein made available. Room key card had to be reset twice ( I have never had that happen anywhere else I have stayed) On the bright side it was close to the airport.
for Business Travelersby A verified traveler
Posted Jun 16, 2014 on Hotels.com
Recommendedby A verified traveler
Posted Jun 12, 2014 on Hotels.com
for Couplesby Jonathan wood
Posted Jun 10, 2014 on Hotels.com
Recommendedby Cristal from Miami Springs
AMAZING!!!!!Posted Jun 10, 2014 on Hotels.com
THIS HOTEL WAS ABSOLUTELY INCREDIBLE! It's incredible every time though. It's the perfect way to kick back and feel like youre somewhere else without the price of a flight!!! It's great check it out!!!